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Commit 8500e7ad authored by Vivien Alger's avatar Vivien Alger
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Support Request Generation: moving to slapos_crm bt

parent e85aaa16
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Showing with 2 additions and 1116 deletions
master/bt5/slapos_cloud/PathTemplateItem/portal_alarms/slapos_check_cloud_is_full.xml deleted 100644 → 0
View file @ e85aaa16
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<global name="Alarm" module="erp5.portal_type"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>active_sense_method_id</string> </key>
<value> <string>Alarm_checkCloudIsFull</string> </value>
</item>
<item>
<key> <string>description</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>enabled</string> </key>
<value> <int>1</int> </value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>slapos_check_cloud_is_full</string> </value>
</item>
<item>
<key> <string>periodicity_hour</string> </key>
<value>
<tuple/>
</value>
</item>
<item>
<key> <string>periodicity_hour_frequency</string> </key>
<value> <int>1</int> </value>
</item>
<item>
<key> <string>periodicity_minute</string> </key>
<value>
<tuple/>
</value>
</item>
<item>
<key> <string>periodicity_minute_frequency</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>periodicity_month</string> </key>
<value>
<tuple/>
</value>
</item>
<item>
<key> <string>periodicity_month_day</string> </key>
<value>
<tuple/>
</value>
</item>
<item>
<key> <string>periodicity_start_date</string> </key>
<value>
<object>
<klass>
<global name="DateTime" module="DateTime.DateTime"/>
</klass>
<tuple>
<none/>
</tuple>
<state>
<tuple>
<float>1377608640.0</float>
<string>GMT</string>
</tuple>
</state>
</object>
</value>
</item>
<item>
<key> <string>periodicity_week</string> </key>
<value>
<tuple/>
</value>
</item>
<item>
<key> <string>portal_type</string> </key>
<value> <string>Alarm</string> </value>
</item>
<item>
<key> <string>sense_method_id</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>title</string> </key>
<value> <string>Check if vifib cloud is full</string> </value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
master/bt5/slapos_cloud/PathTemplateItem/portal_alarms/slapos_check_computer_state.xml deleted 100644 → 0
View file @ e85aaa16
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<global name="Alarm" module="erp5.portal_type"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>active_sense_method_id</string> </key>
<value> <string>Alarm_checkComputerState</string> </value>
</item>
<item>
<key> <string>description</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>enabled</string> </key>
<value> <int>1</int> </value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>slapos_check_computer_state</string> </value>
</item>
<item>
<key> <string>periodicity_hour</string> </key>
<value>
<tuple/>
</value>
</item>
<item>
<key> <string>periodicity_hour_frequency</string> </key>
<value> <int>1</int> </value>
</item>
<item>
<key> <string>periodicity_minute</string> </key>
<value>
<tuple/>
</value>
</item>
<item>
<key> <string>periodicity_minute_frequency</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>periodicity_month</string> </key>
<value>
<tuple/>
</value>
</item>
<item>
<key> <string>periodicity_month_day</string> </key>
<value>
<tuple/>
</value>
</item>
<item>
<key> <string>periodicity_start_date</string> </key>
<value>
<object>
<klass>
<global name="DateTime" module="DateTime.DateTime"/>
</klass>
<tuple>
<none/>
</tuple>
<state>
<tuple>
<float>1288051200.0</float>
<string>GMT</string>
</tuple>
</state>
</object>
</value>
</item>
<item>
<key> <string>periodicity_week</string> </key>
<value>
<tuple/>
</value>
</item>
<item>
<key> <string>portal_type</string> </key>
<value> <string>Alarm</string> </value>
</item>
<item>
<key> <string>sense_method_id</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>title</string> </key>
<value> <string>Check computer\'s state</string> </value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
master/bt5/slapos_cloud/PathTemplateItem/portal_alarms/slapos_check_software_instance_state.xml deleted 100644 → 0
View file @ e85aaa16
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<global name="Alarm" module="erp5.portal_type"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>active_sense_method_id</string> </key>
<value> <string>Alarm_checkSoftwareInstanceState</string> </value>
</item>
<item>
<key> <string>description</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>enabled</string> </key>
<value> <int>1</int> </value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>slapos_check_software_instance_state</string> </value>
</item>
<item>
<key> <string>periodicity_hour</string> </key>
<value>
<tuple/>
</value>
</item>
<item>
<key> <string>periodicity_hour_frequency</string> </key>
<value> <int>1</int> </value>
</item>
<item>
<key> <string>periodicity_minute</string> </key>
<value>
<tuple/>
</value>
</item>
<item>
<key> <string>periodicity_minute_frequency</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>periodicity_month</string> </key>
<value>
<tuple/>
</value>
</item>
<item>
<key> <string>periodicity_month_day</string> </key>
<value>
<tuple/>
</value>
</item>
<item>
<key> <string>periodicity_start_date</string> </key>
<value>
<object>
<klass>
<global name="DateTime" module="DateTime.DateTime"/>
</klass>
<tuple>
<none/>
</tuple>
<state>
<tuple>
<float>1377608640.0</float>
<string>GMT</string>
</tuple>
</state>
</object>
</value>
</item>
<item>
<key> <string>periodicity_week</string> </key>
<value>
<tuple/>
</value>
</item>
<item>
<key> <string>portal_type</string> </key>
<value> <string>Alarm</string> </value>
</item>
<item>
<key> <string>sense_method_id</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>title</string> </key>
<value> <string>Check instances\' state</string> </value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
master/bt5/slapos_cloud/SkinTemplateItem/portal_skins/slapos_cloud/Alarm_checkCloudIsFull.xml deleted 100644 → 0
View file @ e85aaa16
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<global name="PythonScript" module="Products.PythonScripts.PythonScript"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>Script_magic</string> </key>
<value> <int>3</int> </value>
</item>
<item>
<key> <string>_bind_names</string> </key>
<value>
<object>
<klass>
<global name="NameAssignments" module="Shared.DC.Scripts.Bindings"/>
</klass>
<tuple/>
<state>
<dictionary>
<item>
<key> <string>_asgns</string> </key>
<value>
<dictionary>
<item>
<key> <string>name_container</string> </key>
<value> <string>container</string> </value>
</item>
<item>
<key> <string>name_context</string> </key>
<value> <string>context</string> </value>
</item>
<item>
<key> <string>name_m_self</string> </key>
<value> <string>script</string> </value>
</item>
<item>
<key> <string>name_subpath</string> </key>
<value> <string>traverse_subpath</string> </value>
</item>
</dictionary>
</value>
</item>
</dictionary>
</state>
</object>
</value>
</item>
<item>
<key> <string>_body</string> </key>
<value> <string>portal = context.getPortalObject()\n
\n
category_uid = portal.restrictedTraverse(\n
"portal_categories/capacity_scope/open", None).getUid()\n
\n
computer = portal.portal_catalog(\n
portal_type=\'Computer\',\n
validation_state = \'validated\',\n
capacity_scope_uid = category_uid, \n
limit=1\n
)\n
\n
if len(computer) == 0:\n
context.activate(tag=tag).Base_generateSupportRequestForSlapOS(\n
"VIFIB public cloud is full",\n
"No more computer with open capacity scope, add more ASAP"\n
)\n
</string> </value>
</item>
<item>
<key> <string>_params</string> </key>
<value> <string>tag, fixit, params</string> </value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>Alarm_checkCloudIsFull</string> </value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
master/bt5/slapos_cloud/SkinTemplateItem/portal_skins/slapos_cloud/Alarm_checkComputerState.xml deleted 100644 → 0
View file @ e85aaa16
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<global name="PythonScript" module="Products.PythonScripts.PythonScript"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>Script_magic</string> </key>
<value> <int>3</int> </value>
</item>
<item>
<key> <string>_bind_names</string> </key>
<value>
<object>
<klass>
<global name="NameAssignments" module="Shared.DC.Scripts.Bindings"/>
</klass>
<tuple/>
<state>
<dictionary>
<item>
<key> <string>_asgns</string> </key>
<value>
<dictionary>
<item>
<key> <string>name_container</string> </key>
<value> <string>container</string> </value>
</item>
<item>
<key> <string>name_context</string> </key>
<value> <string>context</string> </value>
</item>
<item>
<key> <string>name_m_self</string> </key>
<value> <string>script</string> </value>
</item>
<item>
<key> <string>name_subpath</string> </key>
<value> <string>traverse_subpath</string> </value>
</item>
</dictionary>
</value>
</item>
</dictionary>
</state>
</object>
</value>
</item>
<item>
<key> <string>_body</string> </key>
<value> <string>portal = context.getPortalObject()\n
category_uid = portal.restrictedTraverse(\n
"portal_categories/allocation_scope/open/public", None).getUid()\n
\n
if category_uid is not None:\n
portal.portal_catalog.searchAndActivate(\n
portal_type = \'Computer\',\n
validation_state = \'validated\',\n
default_allocation_scope_uid = category_uid,\n
method_id = \'Computer_checkState\',\n
activate_kw = {\'tag\':tag} \n
)\n
\n
context.activate(after_tag=tag).getId()\n
</string> </value>
</item>
<item>
<key> <string>_params</string> </key>
<value> <string>tag, fixit, params</string> </value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>Alarm_checkComputerState</string> </value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
master/bt5/slapos_cloud/SkinTemplateItem/portal_skins/slapos_cloud/Alarm_checkSoftwareInstanceState.xml deleted 100644 → 0
View file @ e85aaa16
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<global name="PythonScript" module="Products.PythonScripts.PythonScript"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>Script_magic</string> </key>
<value> <int>3</int> </value>
</item>
<item>
<key> <string>_bind_names</string> </key>
<value>
<object>
<klass>
<global name="NameAssignments" module="Shared.DC.Scripts.Bindings"/>
</klass>
<tuple/>
<state>
<dictionary>
<item>
<key> <string>_asgns</string> </key>
<value>
<dictionary>
<item>
<key> <string>name_container</string> </key>
<value> <string>container</string> </value>
</item>
<item>
<key> <string>name_context</string> </key>
<value> <string>context</string> </value>
</item>
<item>
<key> <string>name_m_self</string> </key>
<value> <string>script</string> </value>
</item>
<item>
<key> <string>name_subpath</string> </key>
<value> <string>traverse_subpath</string> </value>
</item>
</dictionary>
</value>
</item>
</dictionary>
</state>
</object>
</value>
</item>
<item>
<key> <string>_body</string> </key>
<value> <string>portal = context.getPortalObject()\n
category_uid = portal.restrictedTraverse(\n
"portal_categories/allocation_scope/open/public", None).getUid()\n
\n
if category_uid is not None:\n
portal.portal_catalog.searchAndActivate(\n
portal_type = \'Computer\',\n
validation_state = \'validated\',\n
default_allocation_scope_uid = category_uid,\n
method_id = \'Computer_checkSoftwareInstanceState\',\n
activate_kw = {\'tag\':tag} \n
)\n
\n
context.activate(after_tag=tag).getId()\n
</string> </value>
</item>
<item>
<key> <string>_params</string> </key>
<value> <string>tag, fixit, params</string> </value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>Alarm_checkSoftwareInstanceState</string> </value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
master/bt5/slapos_cloud/SkinTemplateItem/portal_skins/slapos_cloud/Computer_checkSoftwareInstanceState.xml deleted 100644 → 0
View file @ e85aaa16
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<global name="PythonScript" module="Products.PythonScripts.PythonScript"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>Script_magic</string> </key>
<value> <int>3</int> </value>
</item>
<item>
<key> <string>_bind_names</string> </key>
<value>
<object>
<klass>
<global name="NameAssignments" module="Shared.DC.Scripts.Bindings"/>
</klass>
<tuple/>
<state>
<dictionary>
<item>
<key> <string>_asgns</string> </key>
<value>
<dictionary>
<item>
<key> <string>name_container</string> </key>
<value> <string>container</string> </value>
</item>
<item>
<key> <string>name_context</string> </key>
<value> <string>context</string> </value>
</item>
<item>
<key> <string>name_m_self</string> </key>
<value> <string>script</string> </value>
</item>
<item>
<key> <string>name_subpath</string> </key>
<value> <string>traverse_subpath</string> </value>
</item>
</dictionary>
</value>
</item>
</dictionary>
</state>
</object>
</value>
</item>
<item>
<key> <string>_body</string> </key>
<value> <string>portal = context.getPortalObject()\n
\n
partition_list = portal.portal_catalog(portal_type = \'Computer Partition\',\n
free_for_request = 0,\n
parent_uid = context.getUid()\n
)\n
\n
for partition in partition_list:\n
partition.getAggregateRelatedValue().activate().SoftwareInstance_checkState()\n
</string> </value>
</item>
<item>
<key> <string>_params</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>Computer_checkSoftwareInstanceState</string> </value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
master/bt5/slapos_cloud/SkinTemplateItem/portal_skins/slapos_cloud/Computer_checkState.xml deleted 100644 → 0
View file @ e85aaa16
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<global name="PythonScript" module="Products.PythonScripts.PythonScript"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>Script_magic</string> </key>
<value> <int>3</int> </value>
</item>
<item>
<key> <string>_bind_names</string> </key>
<value>
<object>
<klass>
<global name="NameAssignments" module="Shared.DC.Scripts.Bindings"/>
</klass>
<tuple/>
<state>
<dictionary>
<item>
<key> <string>_asgns</string> </key>
<value>
<dictionary>
<item>
<key> <string>name_container</string> </key>
<value> <string>container</string> </value>
</item>
<item>
<key> <string>name_context</string> </key>
<value> <string>context</string> </value>
</item>
<item>
<key> <string>name_m_self</string> </key>
<value> <string>script</string> </value>
</item>
<item>
<key> <string>name_subpath</string> </key>
<value> <string>traverse_subpath</string> </value>
</item>
</dictionary>
</value>
</item>
</dictionary>
</state>
</object>
</value>
</item>
<item>
<key> <string>_body</string> </key>
<value> <string encoding="cdata"><![CDATA[
from DateTime import DateTime\n
\n
portal = context.getPortalObject()\n
\n
last_contact = context.Computer_getLastestContactedDate()\n
reference = context.getReference()\n
\n
if last_contact != "Computer didn\'t contact the server":\n
if (DateTime() - last_contact) > 1:\n
tag = "Support Request generation for %s" % reference\n
context.activate(tag=tag).Base_generateSupportRequestForSlapOS(\n
"Support Request for %s" % reference,\n
"%s has not contacted the server for more than 24 hours" % reference\n
)\n
]]></string> </value>
</item>
<item>
<key> <string>_params</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>Computer_checkState</string> </value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
master/bt5/slapos_cloud/SkinTemplateItem/portal_skins/slapos_cloud/SoftwareInstance_checkState.xml deleted 100644 → 0
View file @ e85aaa16
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<global name="PythonScript" module="Products.PythonScripts.PythonScript"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>Script_magic</string> </key>
<value> <int>3</int> </value>
</item>
<item>
<key> <string>_bind_names</string> </key>
<value>
<object>
<klass>
<global name="NameAssignments" module="Shared.DC.Scripts.Bindings"/>
</klass>
<tuple/>
<state>
<dictionary>
<item>
<key> <string>_asgns</string> </key>
<value>
<dictionary>
<item>
<key> <string>name_container</string> </key>
<value> <string>container</string> </value>
</item>
<item>
<key> <string>name_context</string> </key>
<value> <string>context</string> </value>
</item>
<item>
<key> <string>name_m_self</string> </key>
<value> <string>script</string> </value>
</item>
<item>
<key> <string>name_subpath</string> </key>
<value> <string>traverse_subpath</string> </value>
</item>
</dictionary>
</value>
</item>
</dictionary>
</state>
</object>
</value>
</item>
<item>
<key> <string>_body</string> </key>
<value> <string encoding="cdata"><![CDATA[
from DateTime import DateTime\n
import json\n
\n
reference = context.getReference()\n
memcached_dict = context.getPortalObject().portal_memcached.getMemcachedDict(\n
key_prefix=\'slap_tool\',\n
plugin_path=\'portal_memcached/default_memcached_plugin\')\n
\n
try:\n
d = memcached_dict[reference]\n
except KeyError:\n
return \n
\n
d = json.loads(d)\n
result = d[\'text\']\n
last_contact = DateTime(d.get(\'created_at\'))\n
now = DateTime()\n
\n
if result.startswith(\'#error \'):\n
# If no change in the last 2 hours generate a support request\n
if (now - last_contact) > 0.08:\n
tag = "Support Request generation for %s" % reference\n
context.activate(tag=tag).Base_generateSupportRequestForSlapOS(\n
"Support Request for %s" % reference,\n
"%s has been in error state for more than 2 hours" % reference\n
)\n
\n
elif result.startswith(\'#access \'):\n
# If there was no contact for more than one day generate a support request\n
if (now - last_contact) > 1:\n
tag = "Support Request generation for %s" % reference\n
context.activate(tag=tag).Base_generateSupportRequestForSlapOS(\n
"Support Request for %s" % reference,\n
"%s has not contacted the server for more than 24 hours" % reference\n
)\n
]]></string> </value>
</item>
<item>
<key> <string>_params</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>SoftwareInstance_checkState</string> </value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
master/bt5/slapos_cloud/bt/revision
View file @ 8500e7ad
295 296
\ No newline at end of file \ No newline at end of file
master/bt5/slapos_cloud/bt/template_path_list
View file @ 8500e7ad
...@@ -10,9 +10,6 @@ portal_alarms/promise_slapos_module_id_generator ...@@ -10,9 +10,6 @@ portal_alarms/promise_slapos_module_id_generator
portal_alarms/promise_slapos_pas portal_alarms/promise_slapos_pas
portal_alarms/slapos_allocate_instance portal_alarms/slapos_allocate_instance
portal_alarms/slapos_assert_hosting_subscription_predecessor portal_alarms/slapos_assert_hosting_subscription_predecessor
portal_alarms/slapos_check_cloud_is_full
portal_alarms/slapos_check_computer_state
portal_alarms/slapos_check_software_instance_state
portal_alarms/slapos_cloud_invalidate_destroyed_instance portal_alarms/slapos_cloud_invalidate_destroyed_instance
portal_alarms/slapos_free_computer_partition portal_alarms/slapos_free_computer_partition
portal_alarms/slapos_garbage_collect_destroyed_root_tree portal_alarms/slapos_garbage_collect_destroyed_root_tree
......
master/bt5/slapos_cloud/bt/template_test_id_list
View file @ 8500e7ad
...@@ -4,4 +4,3 @@ testSlapOSCloudSecurityGroup ...@@ -4,4 +4,3 @@ testSlapOSCloudSecurityGroup
testSlapOSCloudShadow testSlapOSCloudShadow
testSlapOSCloudWorkflow testSlapOSCloudWorkflow
testSlapOSCloudDocument testSlapOSCloudDocument
testSlapOSCloudSupportRequestGeneration
\ No newline at end of file
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