Commit b2354bd7 authored by Jean-Paul Smets's avatar Jean-Paul Smets

Reviewed workflows and new generic workflow for tickets. Some work needed...

Reviewed workflows and new generic workflow for tickets. Some work needed still for assign actions on event workflow.

git-svn-id: https://svn.erp5.org/repos/public/erp5/trunk@15929 20353a03-c40f-0410-a6d1-a30d3c3de9de
parent 149e198f
No related merge requests found
......@@ -30,6 +30,16 @@
<none/>
</value>
</item>
<item>
<key> <string>creation_guard</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>description</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>groups</string> </key>
<value>
......@@ -42,7 +52,11 @@
</item>
<item>
<key> <string>initial_state</string> </key>
<value> <string>new</string> </value>
<value> <string>draft</string> </value>
</item>
<item>
<key> <string>manager_bypass</string> </key>
<value> <int>0</int> </value>
</item>
<item>
<key> <string>permissions</string> </key>
......@@ -60,7 +74,7 @@
</item>
<item>
<key> <string>title</string> </key>
<value> <string>Incoming Events</string> </value>
<value> <string>Incoming and Outgoing Events</string> </value>
</item>
<item>
<key> <string>uid</string> </key>
......
......@@ -68,16 +68,14 @@
</item>
<item>
<key> <string>_body</string> </key>
<value> <string>string_subject = \'\'\n
for letter in state_change.kwargs[\'reply_subject\']:\n
string_subject += letter\n
message = state_change.kwargs[\'reply_body\']\n
<value> <string>message = state_change.kwargs[\'reply_body\']\n
subject = state_change.kwargs[\'reply_subject\']\n
recipient = state_change.kwargs[\'reply_to\']\n
object = state_change[\'object\']\n
\n
state_change[\'object\'].MailHost.send(message, mto=state_change[\'object\'].getSender(), mfrom="info@nexedi.com",\n
subject=string_subject)\n
\n
#state_change[\'object\'].MailHost.send(message, mto="seb@nexedi.com", mfrom="info@nexedi.com",\n
# subject=string_subject)\n
state_change[\'object\'].MailHost.send(message, mto=recipient, \n
mfrom=object.portal_preferences.getPreferredEventSenderEmail(),\n
subject=subject)\n
</string> </value>
</item>
<item>
......@@ -121,12 +119,12 @@ state_change[\'object\'].MailHost.send(message, mto=state_change[\'object\'].get
<value>
<tuple>
<string>state_change</string>
<string>string_subject</string>
<string>_getiter_</string>
<string>_getitem_</string>
<string>_getattr_</string>
<string>letter</string>
<string>message</string>
<string>subject</string>
<string>recipient</string>
<string>object</string>
</tuple>
</value>
</item>
......
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<tuple>
<tuple>
<string>Products.DCWorkflow.States</string>
<string>StateDefinition</string>
</tuple>
<none/>
</tuple>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>__ac_local_roles__</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>description</string> </key>
<value> <string>Events in this state are incoming events or carbon copies of outgoing events sent to ERP5 CRM which have been acknowledged by a person, by a ticket supervisor or by a project manager.</string> </value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>acknowledged</string> </value>
</item>
<item>
<key> <string>title</string> </key>
<value> <string>Acknowledged</string> </value>
</item>
<item>
<key> <string>transitions</string> </key>
<value>
<tuple/>
</value>
</item>
<item>
<key> <string>type_list</string> </key>
<value>
<tuple>
<string>current_inventory</string>
</tuple>
</value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
......@@ -20,7 +20,7 @@
</item>
<item>
<key> <string>description</string> </key>
<value> <string></string> </value>
<value> <string>Events in this state are incoming or carbon copies of outgoing events which have been assigned to a ticket, a project or a person and which still need to be acknowledged.</string> </value>
</item>
<item>
<key> <string>id</string> </key>
......@@ -40,8 +40,12 @@
<key> <string>transitions</string> </key>
<value>
<tuple>
<string>delete</string>
<string>delete_action</string>
<string>acknowledge</string>
<string>acknowledge_action</string>
<string>cancel</string>
<string>cancel_action</string>
<string>receive</string>
<string>receive_action</string>
</tuple>
</value>
</item>
......
......@@ -20,7 +20,7 @@
</item>
<item>
<key> <string>description</string> </key>
<value> <string></string> </value>
<value> <string>Events in this state are incoming or outgoing events which could not be further processed. The reason why processing was stopped should be defined in the workflow history as a text comment.</string> </value>
</item>
<item>
<key> <string>id</string> </key>
......
......@@ -26,7 +26,7 @@
</item>
<item>
<key> <string>description</string> </key>
<value> <string></string> </value>
<value> <string>Events in this state were deleted by the user as a result of clicking on the trash button.</string> </value>
</item>
<item>
<key> <string>id</string> </key>
......
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<tuple>
<tuple>
<string>Products.DCWorkflow.States</string>
<string>StateDefinition</string>
</tuple>
<none/>
</tuple>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>__ac_local_roles__</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>description</string> </key>
<value> <string>Events in this state are outgoing events which were sent to recipients and which recipients acknowledged their receival.</string> </value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>delivered</string> </value>
</item>
<item>
<key> <string>title</string> </key>
<value> <string>Delivered</string> </value>
</item>
<item>
<key> <string>transitions</string> </key>
<value>
<tuple/>
</value>
</item>
<item>
<key> <string>type_list</string> </key>
<value>
<tuple>
<string>current_inventory</string>
</tuple>
</value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<tuple>
<tuple>
<string>Products.DCWorkflow.States</string>
<string>StateDefinition</string>
</tuple>
<none/>
</tuple>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>__ac_local_roles__</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>description</string> </key>
<value> <string>Events in this state are being drafted by the user. Outgoing events must be validated through the Submit action. Incoming events must be validated through the Assign action.</string> </value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>draft</string> </value>
</item>
<item>
<key> <string>title</string> </key>
<value> <string>Draft</string> </value>
</item>
<item>
<key> <string>transitions</string> </key>
<value>
<tuple>
<string>assign</string>
<string>assign_action</string>
<string>cancel</string>
<string>cancel_action</string>
<string>create_sale_opportunity</string>
<string>create_sale_opportunity_action</string>
<string>create_support_request</string>
<string>create_support_request_action</string>
<string>delete</string>
<string>delete_action</string>
<string>plan</string>
<string>plan_action</string>
<string>receive</string>
<string>receive_automatic</string>
<string>start</string>
<string>start_action</string>
<string>user_assign</string>
<string>user_assign_action</string>
</tuple>
</value>
</item>
<item>
<key> <string>type_list</string> </key>
<value>
<tuple/>
</value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
......@@ -20,7 +20,7 @@
</item>
<item>
<key> <string>description</string> </key>
<value> <string></string> </value>
<value> <string>Events in this state are incoming events or carbon copies of outgoing events which could not be processed on time.</string> </value>
</item>
<item>
<key> <string>id</string> </key>
......@@ -36,6 +36,12 @@
<tuple/>
</value>
</item>
<item>
<key> <string>type_list</string> </key>
<value>
<tuple/>
</value>
</item>
</dictionary>
</pickle>
</record>
......
......@@ -20,7 +20,7 @@
</item>
<item>
<key> <string>description</string> </key>
<value> <string></string> </value>
<value> <string>Events in this state are incoming events or carbon copies of outgoing events received through the email interface of ERP5 CRM.</string> </value>
</item>
<item>
<key> <string>id</string> </key>
......
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<tuple>
<tuple>
<string>Products.DCWorkflow.States</string>
<string>StateDefinition</string>
</tuple>
<none/>
</tuple>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>__ac_local_roles__</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>description</string> </key>
<value> <string>Events in this state are outgoing events which have been assigned and are waiting to be sent.</string> </value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>ordered</string> </value>
</item>
<item>
<key> <string>title</string> </key>
<value> <string>Pending</string> </value>
</item>
<item>
<key> <string>transitions</string> </key>
<value>
<tuple>
<string>cancel</string>
<string>cancel_action</string>
<string>start</string>
<string>start_action</string>
</tuple>
</value>
</item>
<item>
<key> <string>type_list</string> </key>
<value>
<tuple>
<string>planned_order</string>
</tuple>
</value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<tuple>
<tuple>
<string>Products.DCWorkflow.States</string>
<string>StateDefinition</string>
</tuple>
<none/>
</tuple>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>__ac_local_roles__</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>description</string> </key>
<value> <string>Events in this state are outgoing events which are waiting for the approval of the ticket manager who will eventually request them to be posted.</string> </value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>planned</string> </value>
</item>
<item>
<key> <string>title</string> </key>
<value> <string>Outgoing</string> </value>
</item>
<item>
<key> <string>transitions</string> </key>
<value>
<tuple>
<string>order</string>
<string>order_action</string>
<string>redraft</string>
<string>redraft_action</string>
</tuple>
</value>
</item>
<item>
<key> <string>type_list</string> </key>
<value>
<tuple>
<string>planned_order</string>
</tuple>
</value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
......@@ -20,7 +20,7 @@
</item>
<item>
<key> <string>description</string> </key>
<value> <string></string> </value>
<value> <string>Events in this state are incoming events or carbon copies of outgoing events which have been responded and which do not need further processing through assignment. </string> </value>
</item>
<item>
<key> <string>id</string> </key>
......@@ -39,10 +39,13 @@
<item>
<key> <string>transitions</string> </key>
<value>
<tuple>
<string>respond</string>
<string>respond_action</string>
</tuple>
<tuple/>
</value>
</item>
<item>
<key> <string>type_list</string> </key>
<value>
<tuple/>
</value>
</item>
<item>
......
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<tuple>
<tuple>
<string>Products.DCWorkflow.States</string>
<string>StateDefinition</string>
</tuple>
<none/>
</tuple>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>__ac_local_roles__</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>description</string> </key>
<value> <string>Events in this state are outgoing events which were posted. Some events may be later delivered whenever the recipient acknowledges their receival.</string> </value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>started</string> </value>
</item>
<item>
<key> <string>title</string> </key>
<value> <string>Posted</string> </value>
</item>
<item>
<key> <string>transitions</string> </key>
<value>
<tuple>
<string>deliver</string>
<string>deliver_action</string>
</tuple>
</value>
</item>
<item>
<key> <string>type_list</string> </key>
<value>
<tuple>
<string>transit_inventory</string>
</tuple>
</value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
......@@ -20,7 +20,7 @@
</item>
<item>
<key> <string>description</string> </key>
<value> <string></string> </value>
<value> <string>Events in this state are incoming events which should be considered as spam.</string> </value>
</item>
<item>
<key> <string>id</string> </key>
......@@ -40,13 +40,17 @@
<key> <string>transitions</string> </key>
<value>
<tuple>
<string>assign</string>
<string>assign_action</string>
<string>respond</string>
<string>respond_action</string>
<string>receive</string>
<string>receive_action</string>
</tuple>
</value>
</item>
<item>
<key> <string>type_list</string> </key>
<value>
<tuple/>
</value>
</item>
<item>
<key> <string>uid</string> </key>
<value>
......
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<tuple>
<tuple>
<string>Products.DCWorkflow.Transitions</string>
<string>TransitionDefinition</string>
</tuple>
<none/>
</tuple>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>__ac_local_roles__</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>actbox_category</string> </key>
<value> <string>workflow</string> </value>
</item>
<item>
<key> <string>actbox_name</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>actbox_url</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>after_script_name</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>description</string> </key>
<value> <string>The acknowledge workflow method is the last logical transition for incoming events. It set the state to acknowledged.</string> </value>
</item>
<item>
<key> <string>guard</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>acknowledge</string> </value>
</item>
<item>
<key> <string>new_state_id</string> </key>
<value> <string>acknowledged</string> </value>
</item>
<item>
<key> <string>script_name</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>title</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>trigger_type</string> </key>
<value> <int>2</int> </value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<tuple>
<tuple>
<string>Products.DCWorkflow.Transitions</string>
<string>TransitionDefinition</string>
</tuple>
<none/>
</tuple>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>__ac_local_roles__</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>actbox_category</string> </key>
<value> <string>workflow</string> </value>
</item>
<item>
<key> <string>actbox_name</string> </key>
<value> <string>Acknowledge</string> </value>
</item>
<item>
<key> <string>actbox_url</string> </key>
<value> <string>%(content_url)s/BaseWorkflow_viewWorkflowActionDialog?workflow_action=acknowledge_action</string> </value>
</item>
<item>
<key> <string>after_script_name</string> </key>
<value> <string>acknowledge</string> </value>
</item>
<item>
<key> <string>description</string> </key>
<value> <string>Use the Acknowledge action to acknowledge incoming events and remove them from the Assigned event worklist.</string> </value>
</item>
<item>
<key> <string>guard</string> </key>
<value>
<persistent> <string encoding="base64">AAAAAAAAAAI=</string> </persistent>
</value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>acknowledge_action</string> </value>
</item>
<item>
<key> <string>new_state_id</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>script_name</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>title</string> </key>
<value> <string>Acknowledge</string> </value>
</item>
<item>
<key> <string>trigger_type</string> </key>
<value> <int>1</int> </value>
</item>
</dictionary>
</pickle>
</record>
<record id="2" aka="AAAAAAAAAAI=">
<pickle>
<tuple>
<tuple>
<string>Products.DCWorkflow.Guard</string>
<string>Guard</string>
</tuple>
<none/>
</tuple>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>roles</string> </key>
<value>
<tuple>
<string>Assignee</string>
<string>Assignor</string>
</tuple>
</value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
......@@ -36,7 +36,7 @@
</item>
<item>
<key> <string>description</string> </key>
<value> <string></string> </value>
<value> <string>The assign logical transition set the workflow state to assigned.</string> </value>
</item>
<item>
<key> <string>guard</string> </key>
......
......@@ -28,7 +28,7 @@
</item>
<item>
<key> <string>actbox_url</string> </key>
<value> <string>%(content_url)s/BaseWorkflow_viewWorkflowActionDialog?field_my_workflow_action=assign_action</string> </value>
<value> <string>%(content_url)s/BaseWorkflow_viewWorkflowActionDialog?workflow_action=assign_action</string> </value>
</item>
<item>
<key> <string>after_script_name</string> </key>
......@@ -36,12 +36,12 @@
</item>
<item>
<key> <string>description</string> </key>
<value> <string></string> </value>
<value> <string>Use the Assign action after defining the person in charge of processing this event and the ticket or project it is related to. The event will then be moved to the assigned worklist and wait for acknowledgement.</string> </value>
</item>
<item>
<key> <string>guard</string> </key>
<value>
<none/>
<persistent> <string encoding="base64">AAAAAAAAAAI=</string> </persistent>
</value>
</item>
<item>
......@@ -58,7 +58,7 @@
</item>
<item>
<key> <string>title</string> </key>
<value> <string></string> </value>
<value> <string>Assign</string> </value>
</item>
<item>
<key> <string>trigger_type</string> </key>
......@@ -67,4 +67,27 @@
</dictionary>
</pickle>
</record>
<record id="2" aka="AAAAAAAAAAI=">
<pickle>
<tuple>
<tuple>
<string>Products.DCWorkflow.Guard</string>
<string>Guard</string>
</tuple>
<none/>
</tuple>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>roles</string> </key>
<value>
<tuple>
<string>Assignor</string>
</tuple>
</value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<tuple>
<tuple>
<string>Products.DCWorkflow.Transitions</string>
<string>TransitionDefinition</string>
</tuple>
<none/>
</tuple>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>__ac_local_roles__</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>actbox_category</string> </key>
<value> <string>workflow</string> </value>
</item>
<item>
<key> <string>actbox_name</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>actbox_url</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>after_script_name</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>description</string> </key>
<value> <string>The cancel logical transition sets the state to cancelled. It can be used to stop the processing of an event yet keep of trace of its existence.</string> </value>
</item>
<item>
<key> <string>guard</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>cancel</string> </value>
</item>
<item>
<key> <string>new_state_id</string> </key>
<value> <string>cancelled</string> </value>
</item>
<item>
<key> <string>script_name</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>title</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>trigger_type</string> </key>
<value> <int>2</int> </value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<tuple>
<tuple>
<string>Products.DCWorkflow.Transitions</string>
<string>TransitionDefinition</string>
</tuple>
<none/>
</tuple>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>__ac_local_roles__</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>actbox_category</string> </key>
<value> <string>workflow</string> </value>
</item>
<item>
<key> <string>actbox_name</string> </key>
<value> <string>Cancel</string> </value>
</item>
<item>
<key> <string>actbox_url</string> </key>
<value> <string>%(content_url)s/BaseWorkflow_viewWorkflowActionDialog?workflow_action=cancel_action</string> </value>
</item>
<item>
<key> <string>after_script_name</string> </key>
<value> <string>cancel</string> </value>
</item>
<item>
<key> <string>description</string> </key>
<value> <string>Use the Cancel action to interrupt the processing of an event yet keep of trace of its existence (unlike the Delete action).</string> </value>
</item>
<item>
<key> <string>guard</string> </key>
<value>
<persistent> <string encoding="base64">AAAAAAAAAAI=</string> </persistent>
</value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>cancel_action</string> </value>
</item>
<item>
<key> <string>new_state_id</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>script_name</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>title</string> </key>
<value> <string>Cancel</string> </value>
</item>
<item>
<key> <string>trigger_type</string> </key>
<value> <int>1</int> </value>
</item>
</dictionary>
</pickle>
</record>
<record id="2" aka="AAAAAAAAAAI=">
<pickle>
<tuple>
<tuple>
<string>Products.DCWorkflow.Guard</string>
<string>Guard</string>
</tuple>
<none/>
</tuple>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>roles</string> </key>
<value>
<tuple>
<string>Owner</string>
<string>Assignee</string>
<string>Assignor</string>
</tuple>
</value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
......@@ -36,7 +36,7 @@
</item>
<item>
<key> <string>description</string> </key>
<value> <string></string> </value>
<value> <string>The create_sale_opportunity logical transition creates a sale opportunity ticket based on the event properties and associates the event to it.</string> </value>
</item>
<item>
<key> <string>guard</string> </key>
......
......@@ -40,12 +40,12 @@
</item>
<item>
<key> <string>description</string> </key>
<value> <string></string> </value>
<value> <string>The Create Sale Opportunity action creates a sale opportunity based on and related to the current event.</string> </value>
</item>
<item>
<key> <string>guard</string> </key>
<value>
<none/>
<persistent> <string encoding="base64">AAAAAAAAAAI=</string> </persistent>
</value>
</item>
<item>
......@@ -62,7 +62,7 @@
</item>
<item>
<key> <string>title</string> </key>
<value> <string></string> </value>
<value> <string>Create Sale Opportunity</string> </value>
</item>
<item>
<key> <string>trigger_type</string> </key>
......@@ -71,4 +71,29 @@
</dictionary>
</pickle>
</record>
<record id="2" aka="AAAAAAAAAAI=">
<pickle>
<tuple>
<tuple>
<string>Products.DCWorkflow.Guard</string>
<string>Guard</string>
</tuple>
<none/>
</tuple>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>roles</string> </key>
<value>
<tuple>
<string>Owner</string>
<string>Assignee</string>
<string>Assignor</string>
</tuple>
</value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
......@@ -36,7 +36,7 @@
</item>
<item>
<key> <string>description</string> </key>
<value> <string></string> </value>
<value> <string>The create_support_request logical transition creates a support request ticket based on the event properties and associates the event to it.</string> </value>
</item>
<item>
<key> <string>guard</string> </key>
......
......@@ -40,12 +40,12 @@
</item>
<item>
<key> <string>description</string> </key>
<value> <string></string> </value>
<value> <string>The Create Support Request action creates a sale opportunity based on and related to the current event.</string> </value>
</item>
<item>
<key> <string>guard</string> </key>
<value>
<none/>
<persistent> <string encoding="base64">AAAAAAAAAAI=</string> </persistent>
</value>
</item>
<item>
......@@ -62,7 +62,7 @@
</item>
<item>
<key> <string>title</string> </key>
<value> <string></string> </value>
<value> <string>Create Support Request</string> </value>
</item>
<item>
<key> <string>trigger_type</string> </key>
......@@ -71,4 +71,29 @@
</dictionary>
</pickle>
</record>
<record id="2" aka="AAAAAAAAAAI=">
<pickle>
<tuple>
<tuple>
<string>Products.DCWorkflow.Guard</string>
<string>Guard</string>
</tuple>
<none/>
</tuple>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>roles</string> </key>
<value>
<tuple>
<string>Owner</string>
<string>Assignee</string>
<string>Assignor</string>
</tuple>
</value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
......@@ -42,7 +42,7 @@
</item>
<item>
<key> <string>description</string> </key>
<value> <string></string> </value>
<value> <string>The delete logical transition sets the state of the event to deleted.</string> </value>
</item>
<item>
<key> <string>guard</string> </key>
......
......@@ -42,12 +42,12 @@
</item>
<item>
<key> <string>description</string> </key>
<value> <string></string> </value>
<value> <string>The Delete action is invoked whenever the use uses the trash icon to delete a document.</string> </value>
</item>
<item>
<key> <string>guard</string> </key>
<value>
<none/>
<persistent> <string encoding="base64">AAAAAAAAAAI=</string> </persistent>
</value>
</item>
<item>
......@@ -64,7 +64,7 @@
</item>
<item>
<key> <string>title</string> </key>
<value> <string></string> </value>
<value> <string>Delete</string> </value>
</item>
<item>
<key> <string>trigger_type</string> </key>
......@@ -73,4 +73,27 @@
</dictionary>
</pickle>
</record>
<record id="2" aka="AAAAAAAAAAI=">
<pickle>
<tuple>
<tuple>
<string>Products.DCWorkflow.Guard</string>
<string>Guard</string>
</tuple>
<none/>
</tuple>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>roles</string> </key>
<value>
<tuple>
<string>Manager</string>
</tuple>
</value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<tuple>
<tuple>
<string>Products.DCWorkflow.Transitions</string>
<string>TransitionDefinition</string>
</tuple>
<none/>
</tuple>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>__ac_local_roles__</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>actbox_category</string> </key>
<value> <string>workflow</string> </value>
</item>
<item>
<key> <string>actbox_name</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>actbox_url</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>after_script_name</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>description</string> </key>
<value> <string>The deliver logical transition set the event to delivered, which is the last state for ougoing events.</string> </value>
</item>
<item>
<key> <string>guard</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>deliver</string> </value>
</item>
<item>
<key> <string>new_state_id</string> </key>
<value> <string>delivered</string> </value>
</item>
<item>
<key> <string>script_name</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>title</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>trigger_type</string> </key>
<value> <int>2</int> </value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<tuple>
<tuple>
<string>Products.DCWorkflow.Transitions</string>
<string>TransitionDefinition</string>
</tuple>
<none/>
</tuple>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>__ac_local_roles__</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>actbox_category</string> </key>
<value> <string>workflow</string> </value>
</item>
<item>
<key> <string>actbox_name</string> </key>
<value> <string>Deliver</string> </value>
</item>
<item>
<key> <string>actbox_url</string> </key>
<value> <string>%(content_url)s/BaseWorkflow_viewWorkflowActionDialog?workflow_action=deliver_action</string> </value>
</item>
<item>
<key> <string>after_script_name</string> </key>
<value> <string>deliver</string> </value>
</item>
<item>
<key> <string>description</string> </key>
<value> <string>The Deliver action sets the event to delivered. It should be invoked to notify that an outgoing event has been received by its recipient. Use the comments to define the nature of the delivery proof.</string> </value>
</item>
<item>
<key> <string>guard</string> </key>
<value>
<persistent> <string encoding="base64">AAAAAAAAAAI=</string> </persistent>
</value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>deliver_action</string> </value>
</item>
<item>
<key> <string>new_state_id</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>script_name</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>title</string> </key>
<value> <string>Deliver</string> </value>
</item>
<item>
<key> <string>trigger_type</string> </key>
<value> <int>1</int> </value>
</item>
</dictionary>
</pickle>
</record>
<record id="2" aka="AAAAAAAAAAI=">
<pickle>
<tuple>
<tuple>
<string>Products.DCWorkflow.Guard</string>
<string>Guard</string>
</tuple>
<none/>
</tuple>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>roles</string> </key>
<value>
<tuple>
<string>Assignee Assignor</string>
</tuple>
</value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
......@@ -36,7 +36,7 @@
</item>
<item>
<key> <string>description</string> </key>
<value> <string></string> </value>
<value> <string>The expire logical transition sets the event state to expired.</string> </value>
</item>
<item>
<key> <string>guard</string> </key>
......@@ -58,7 +58,7 @@
</item>
<item>
<key> <string>title</string> </key>
<value> <string>Expire</string> </value>
<value> <string></string> </value>
</item>
<item>
<key> <string>trigger_type</string> </key>
......
......@@ -36,12 +36,12 @@
</item>
<item>
<key> <string>description</string> </key>
<value> <string></string> </value>
<value> <string>Use the Expire action to notify that an event could not be processed on time and that it is now too late to be processed. Only Assignor can expire an event since it might be an alarming sign.</string> </value>
</item>
<item>
<key> <string>guard</string> </key>
<value>
<none/>
<persistent> <string encoding="base64">AAAAAAAAAAI=</string> </persistent>
</value>
</item>
<item>
......@@ -58,7 +58,7 @@
</item>
<item>
<key> <string>title</string> </key>
<value> <string></string> </value>
<value> <string>Expire</string> </value>
</item>
<item>
<key> <string>trigger_type</string> </key>
......@@ -67,4 +67,27 @@
</dictionary>
</pickle>
</record>
<record id="2" aka="AAAAAAAAAAI=">
<pickle>
<tuple>
<tuple>
<string>Products.DCWorkflow.Guard</string>
<string>Guard</string>
</tuple>
<none/>
</tuple>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>roles</string> </key>
<value>
<tuple>
<string>Assignor</string>
</tuple>
</value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
......@@ -32,16 +32,16 @@
</item>
<item>
<key> <string>after_script_name</string> </key>
<value> <string>mark_responded</string> </value>
<value> <string>respond</string> </value>
</item>
<item>
<key> <string>description</string> </key>
<value> <string></string> </value>
<value> <string>Use the Mark Responded action to mark the event as responded and stop further processing. This is the action to use for carbon copied outgoing messages which were sent in response to a query which does not need any processing through ticket.</string> </value>
</item>
<item>
<key> <string>guard</string> </key>
<value>
<none/>
<persistent> <string encoding="base64">AAAAAAAAAAI=</string> </persistent>
</value>
</item>
<item>
......@@ -58,7 +58,7 @@
</item>
<item>
<key> <string>title</string> </key>
<value> <string></string> </value>
<value> <string>Mark Responded</string> </value>
</item>
<item>
<key> <string>trigger_type</string> </key>
......@@ -67,4 +67,29 @@
</dictionary>
</pickle>
</record>
<record id="2" aka="AAAAAAAAAAI=">
<pickle>
<tuple>
<tuple>
<string>Products.DCWorkflow.Guard</string>
<string>Guard</string>
</tuple>
<none/>
</tuple>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>roles</string> </key>
<value>
<tuple>
<string>Owner</string>
<string>Assignee</string>
<string>Assignor</string>
</tuple>
</value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<tuple>
<tuple>
<string>Products.DCWorkflow.Transitions</string>
<string>TransitionDefinition</string>
</tuple>
<none/>
</tuple>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>__ac_local_roles__</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>actbox_category</string> </key>
<value> <string>workflow</string> </value>
</item>
<item>
<key> <string>actbox_name</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>actbox_url</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>after_script_name</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>description</string> </key>
<value> <string>The order logical transition sets the event state to ordered.</string> </value>
</item>
<item>
<key> <string>guard</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>order</string> </value>
</item>
<item>
<key> <string>new_state_id</string> </key>
<value> <string>ordered</string> </value>
</item>
<item>
<key> <string>script_name</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>title</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>trigger_type</string> </key>
<value> <int>2</int> </value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<tuple>
<tuple>
<string>Products.DCWorkflow.Transitions</string>
<string>TransitionDefinition</string>
</tuple>
<none/>
</tuple>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>__ac_local_roles__</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>actbox_category</string> </key>
<value> <string>workflow</string> </value>
</item>
<item>
<key> <string>actbox_name</string> </key>
<value> <string>Request</string> </value>
</item>
<item>
<key> <string>actbox_url</string> </key>
<value> <string>%(content_url)s/BaseWorkflow_viewWorkflowActionDialog?workflow_action=order_action</string> </value>
</item>
<item>
<key> <string>after_script_name</string> </key>
<value> <string>order</string> </value>
</item>
<item>
<key> <string>description</string> </key>
<value> <string>Use the Request action to request the assigned operator to post / send / call an outgoing event.</string> </value>
</item>
<item>
<key> <string>guard</string> </key>
<value>
<persistent> <string encoding="base64">AAAAAAAAAAI=</string> </persistent>
</value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>order_action</string> </value>
</item>
<item>
<key> <string>new_state_id</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>script_name</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>title</string> </key>
<value> <string>Request</string> </value>
</item>
<item>
<key> <string>trigger_type</string> </key>
<value> <int>1</int> </value>
</item>
</dictionary>
</pickle>
</record>
<record id="2" aka="AAAAAAAAAAI=">
<pickle>
<tuple>
<tuple>
<string>Products.DCWorkflow.Guard</string>
<string>Guard</string>
</tuple>
<none/>
</tuple>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>roles</string> </key>
<value>
<tuple>
<string>Assignor</string>
</tuple>
</value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
......@@ -4,8 +4,8 @@
<pickle>
<tuple>
<tuple>
<string>Products.DCWorkflow.Variables</string>
<string>VariableDefinition</string>
<string>Products.DCWorkflow.Transitions</string>
<string>TransitionDefinition</string>
</tuple>
<none/>
</tuple>
......@@ -19,46 +19,50 @@
</value>
</item>
<item>
<key> <string>_owner</string> </key>
<value>
<none/>
</value>
<key> <string>actbox_category</string> </key>
<value> <string>workflow</string> </value>
</item>
<item>
<key> <string>default_expr</string> </key>
<value>
<none/>
</value>
<key> <string>actbox_name</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>default_value</string> </key>
<key> <string>actbox_url</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>description</string> </key>
<key> <string>after_script_name</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>for_catalog</string> </key>
<value> <int>1</int> </value>
<key> <string>description</string> </key>
<value> <string>The plan logical transition sets the event state to planned.</string> </value>
</item>
<item>
<key> <string>for_status</string> </key>
<value> <int>0</int> </value>
<key> <string>guard</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>portal_type</string> </value>
<value> <string>plan</string> </value>
</item>
<item>
<key> <string>info_guard</string> </key>
<value>
<none/>
</value>
<key> <string>new_state_id</string> </key>
<value> <string>planned</string> </value>
</item>
<item>
<key> <string>script_name</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>title</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>update_always</string> </key>
<value> <int>1</int> </value>
<key> <string>trigger_type</string> </key>
<value> <int>2</int> </value>
</item>
</dictionary>
</pickle>
......
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<tuple>
<tuple>
<string>Products.DCWorkflow.Transitions</string>
<string>TransitionDefinition</string>
</tuple>
<none/>
</tuple>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>__ac_local_roles__</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>actbox_category</string> </key>
<value> <string>workflow</string> </value>
</item>
<item>
<key> <string>actbox_name</string> </key>
<value> <string>Submit</string> </value>
</item>
<item>
<key> <string>actbox_url</string> </key>
<value> <string>%(content_url)s/BaseWorkflow_viewWorkflowActionDialog?workflow_action=plan_action</string> </value>
</item>
<item>
<key> <string>after_script_name</string> </key>
<value> <string>plan</string> </value>
</item>
<item>
<key> <string>description</string> </key>
<value> <string>Use the Submit action to validate outgoing events and request their transmission.</string> </value>
</item>
<item>
<key> <string>guard</string> </key>
<value>
<persistent> <string encoding="base64">AAAAAAAAAAI=</string> </persistent>
</value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>plan_action</string> </value>
</item>
<item>
<key> <string>new_state_id</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>script_name</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>title</string> </key>
<value> <string>Submit</string> </value>
</item>
<item>
<key> <string>trigger_type</string> </key>
<value> <int>1</int> </value>
</item>
</dictionary>
</pickle>
</record>
<record id="2" aka="AAAAAAAAAAI=">
<pickle>
<tuple>
<tuple>
<string>Products.DCWorkflow.Guard</string>
<string>Guard</string>
</tuple>
<none/>
</tuple>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>roles</string> </key>
<value>
<tuple>
<string>Owner</string>
<string>Assignee</string>
<string>Assignor</string>
</tuple>
</value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
......@@ -36,7 +36,7 @@
</item>
<item>
<key> <string>description</string> </key>
<value> <string></string> </value>
<value> <string>The receivel logical transition sets the event state to new</string> </value>
</item>
<item>
<key> <string>guard</string> </key>
......@@ -46,11 +46,11 @@
</item>
<item>
<key> <string>id</string> </key>
<value> <string>mark_responded</string> </value>
<value> <string>receive</string> </value>
</item>
<item>
<key> <string>new_state_id</string> </key>
<value> <string>responded</string> </value>
<value> <string>new</string> </value>
</item>
<item>
<key> <string>script_name</string> </key>
......
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<tuple>
<tuple>
<string>Products.DCWorkflow.Transitions</string>
<string>TransitionDefinition</string>
</tuple>
<none/>
</tuple>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>__ac_local_roles__</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>actbox_category</string> </key>
<value> <string>workflow</string> </value>
</item>
<item>
<key> <string>actbox_name</string> </key>
<value> <string>Reset</string> </value>
</item>
<item>
<key> <string>actbox_url</string> </key>
<value> <string>%(content_url)s/BaseWorkflow_viewWorkflowActionDialog?workflow_action=reset_action</string> </value>
</item>
<item>
<key> <string>after_script_name</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>description</string> </key>
<value> <string>The Reset action resets to new the state of an incoming event which was mistakenly assigned.</string> </value>
</item>
<item>
<key> <string>guard</string> </key>
<value>
<persistent> <string encoding="base64">AAAAAAAAAAI=</string> </persistent>
</value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>receive_action</string> </value>
</item>
<item>
<key> <string>new_state_id</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>script_name</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>title</string> </key>
<value> <string>Reset</string> </value>
</item>
<item>
<key> <string>trigger_type</string> </key>
<value> <int>1</int> </value>
</item>
</dictionary>
</pickle>
</record>
<record id="2" aka="AAAAAAAAAAI=">
<pickle>
<tuple>
<tuple>
<string>Products.DCWorkflow.Guard</string>
<string>Guard</string>
</tuple>
<none/>
</tuple>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>roles</string> </key>
<value>
<tuple>
<string>Assignee</string>
<string>Assignor</string>
</tuple>
</value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<tuple>
<tuple>
<string>Products.DCWorkflow.Transitions</string>
<string>TransitionDefinition</string>
</tuple>
<none/>
</tuple>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>__ac_local_roles__</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>actbox_category</string> </key>
<value> <string>workflow</string> </value>
</item>
<item>
<key> <string>actbox_name</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>actbox_url</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>after_script_name</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>description</string> </key>
<value> <string>The receive automatic transition sets the event state to new whenever this events contains an email file.</string> </value>
</item>
<item>
<key> <string>guard</string> </key>
<value>
<persistent> <string encoding="base64">AAAAAAAAAAI=</string> </persistent>
</value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>receive_automatic</string> </value>
</item>
<item>
<key> <string>new_state_id</string> </key>
<value> <string>new</string> </value>
</item>
<item>
<key> <string>script_name</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>title</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>trigger_type</string> </key>
<value> <int>0</int> </value>
</item>
</dictionary>
</pickle>
</record>
<record id="2" aka="AAAAAAAAAAI=">
<pickle>
<tuple>
<tuple>
<string>Products.DCWorkflow.Guard</string>
<string>Guard</string>
</tuple>
<none/>
</tuple>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>expr</string> </key>
<value>
<persistent> <string encoding="base64">AAAAAAAAAAM=</string> </persistent>
</value>
</item>
</dictionary>
</pickle>
</record>
<record id="3" aka="AAAAAAAAAAM=">
<pickle>
<tuple>
<tuple>
<string>Products.CMFCore.Expression</string>
<string>Expression</string>
</tuple>
<none/>
</tuple>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>text</string> </key>
<value> <string>here/hasFile</string> </value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<tuple>
<tuple>
<string>Products.DCWorkflow.Transitions</string>
<string>TransitionDefinition</string>
</tuple>
<none/>
</tuple>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>__ac_local_roles__</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>actbox_category</string> </key>
<value> <string>workflow</string> </value>
</item>
<item>
<key> <string>actbox_name</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>actbox_url</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>after_script_name</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>description</string> </key>
<value> <string>The redraft logical transition sets the event state to draft.</string> </value>
</item>
<item>
<key> <string>guard</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>redraft</string> </value>
</item>
<item>
<key> <string>new_state_id</string> </key>
<value> <string>draft</string> </value>
</item>
<item>
<key> <string>script_name</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>title</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>trigger_type</string> </key>
<value> <int>2</int> </value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<tuple>
<tuple>
<string>Products.DCWorkflow.Transitions</string>
<string>TransitionDefinition</string>
</tuple>
<none/>
</tuple>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>__ac_local_roles__</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>actbox_category</string> </key>
<value> <string>workflow</string> </value>
</item>
<item>
<key> <string>actbox_name</string> </key>
<value> <string>Redraft</string> </value>
</item>
<item>
<key> <string>actbox_url</string> </key>
<value> <string>%(content_url)s/BaseWorkflow_viewWorkflowActionDialog?field_my_workflow_action=redraft_action</string> </value>
</item>
<item>
<key> <string>after_script_name</string> </key>
<value> <string>redraft</string> </value>
</item>
<item>
<key> <string>description</string> </key>
<value> <string>Use the Redraft to set a mistakenly processed event back to draft.</string> </value>
</item>
<item>
<key> <string>guard</string> </key>
<value>
<persistent> <string encoding="base64">AAAAAAAAAAI=</string> </persistent>
</value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>redraft_action</string> </value>
</item>
<item>
<key> <string>new_state_id</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>script_name</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>title</string> </key>
<value> <string>Redraft</string> </value>
</item>
<item>
<key> <string>trigger_type</string> </key>
<value> <int>1</int> </value>
</item>
</dictionary>
</pickle>
</record>
<record id="2" aka="AAAAAAAAAAI=">
<pickle>
<tuple>
<tuple>
<string>Products.DCWorkflow.Guard</string>
<string>Guard</string>
</tuple>
<none/>
</tuple>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>roles</string> </key>
<value>
<tuple>
<string>Assignor</string>
</tuple>
</value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
......@@ -36,7 +36,7 @@
</item>
<item>
<key> <string>description</string> </key>
<value> <string></string> </value>
<value> <string>The respond logical action sets the event state to responded.</string> </value>
</item>
<item>
<key> <string>guard</string> </key>
......
......@@ -24,11 +24,11 @@
</item>
<item>
<key> <string>actbox_name</string> </key>
<value> <string>Respond</string> </value>
<value> <string>Reply by Email</string> </value>
</item>
<item>
<key> <string>actbox_url</string> </key>
<value> <string>%(content_url)s/EventWorkflow_respond?field_my_workflow_action=respond_action</string> </value>
<value> <string>%(content_url)s/Event_viewRespondDialog?workflow_action=respond_action</string> </value>
</item>
<item>
<key> <string>after_script_name</string> </key>
......@@ -36,12 +36,12 @@
</item>
<item>
<key> <string>description</string> </key>
<value> <string></string> </value>
<value> <string>Use the Reply by Email action to reply to an incoming event by email and stop further processing.</string> </value>
</item>
<item>
<key> <string>guard</string> </key>
<value>
<none/>
<persistent> <string encoding="base64">AAAAAAAAAAI=</string> </persistent>
</value>
</item>
<item>
......@@ -58,7 +58,7 @@
</item>
<item>
<key> <string>title</string> </key>
<value> <string></string> </value>
<value> <string>Reply by Email</string> </value>
</item>
<item>
<key> <string>trigger_type</string> </key>
......@@ -67,4 +67,29 @@
</dictionary>
</pickle>
</record>
<record id="2" aka="AAAAAAAAAAI=">
<pickle>
<tuple>
<tuple>
<string>Products.DCWorkflow.Guard</string>
<string>Guard</string>
</tuple>
<none/>
</tuple>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>roles</string> </key>
<value>
<tuple>
<string>Owner</string>
<string>Assignee</string>
<string>Assignor</string>
</tuple>
</value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
......@@ -36,7 +36,7 @@
</item>
<item>
<key> <string>description</string> </key>
<value> <string></string> </value>
<value> <string>The spam logical transition sets the event state to trashed.</string> </value>
</item>
<item>
<key> <string>guard</string> </key>
......
......@@ -36,12 +36,12 @@
</item>
<item>
<key> <string>description</string> </key>
<value> <string></string> </value>
<value> <string>Use the This is Spam action to mark the event as spam.</string> </value>
</item>
<item>
<key> <string>guard</string> </key>
<value>
<none/>
<persistent> <string encoding="base64">AAAAAAAAAAI=</string> </persistent>
</value>
</item>
<item>
......@@ -58,7 +58,7 @@
</item>
<item>
<key> <string>title</string> </key>
<value> <string></string> </value>
<value> <string>This is Spam</string> </value>
</item>
<item>
<key> <string>trigger_type</string> </key>
......@@ -67,4 +67,27 @@
</dictionary>
</pickle>
</record>
<record id="2" aka="AAAAAAAAAAI=">
<pickle>
<tuple>
<tuple>
<string>Products.DCWorkflow.Guard</string>
<string>Guard</string>
</tuple>
<none/>
</tuple>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>roles</string> </key>
<value>
<tuple>
<string>Assignor</string>
</tuple>
</value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<tuple>
<tuple>
<string>Products.DCWorkflow.Transitions</string>
<string>TransitionDefinition</string>
</tuple>
<none/>
</tuple>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>__ac_local_roles__</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>actbox_category</string> </key>
<value> <string>workflow</string> </value>
</item>
<item>
<key> <string>actbox_name</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>actbox_url</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>after_script_name</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>description</string> </key>
<value> <string>The start logical transition sets the event start to started.</string> </value>
</item>
<item>
<key> <string>guard</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>start</string> </value>
</item>
<item>
<key> <string>new_state_id</string> </key>
<value> <string>started</string> </value>
</item>
<item>
<key> <string>script_name</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>title</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>trigger_type</string> </key>
<value> <int>2</int> </value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<tuple>
<tuple>
<string>Products.DCWorkflow.Transitions</string>
<string>TransitionDefinition</string>
</tuple>
<none/>
</tuple>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>__ac_local_roles__</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>actbox_category</string> </key>
<value> <string>workflow</string> </value>
</item>
<item>
<key> <string>actbox_name</string> </key>
<value> <string>Post</string> </value>
</item>
<item>
<key> <string>actbox_url</string> </key>
<value> <string>%(content_url)s/BaseWorkflow_viewWorkflowActionDialog?workflow_action=start_action</string> </value>
</item>
<item>
<key> <string>after_script_name</string> </key>
<value> <string>start</string> </value>
</item>
<item>
<key> <string>description</string> </key>
<value> <string>Use the Post action to send a message, place a phone call or post a not.</string> </value>
</item>
<item>
<key> <string>guard</string> </key>
<value>
<persistent> <string encoding="base64">AAAAAAAAAAI=</string> </persistent>
</value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>start_action</string> </value>
</item>
<item>
<key> <string>new_state_id</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>script_name</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>title</string> </key>
<value> <string>Post</string> </value>
</item>
<item>
<key> <string>trigger_type</string> </key>
<value> <int>1</int> </value>
</item>
</dictionary>
</pickle>
</record>
<record id="2" aka="AAAAAAAAAAI=">
<pickle>
<tuple>
<tuple>
<string>Products.DCWorkflow.Guard</string>
<string>Guard</string>
</tuple>
<none/>
</tuple>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>roles</string> </key>
<value>
<tuple>
<string>Assignee</string>
<string>Assignor</string>
</tuple>
</value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
......@@ -58,7 +58,7 @@
</item>
<item>
<key> <string>title</string> </key>
<value> <string></string> </value>
<value> <string>XXX</string> </value>
</item>
<item>
<key> <string>trigger_type</string> </key>
......
......@@ -58,7 +58,7 @@
</item>
<item>
<key> <string>title</string> </key>
<value> <string></string> </value>
<value> <string>XXX</string> </value>
</item>
<item>
<key> <string>trigger_type</string> </key>
......
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<tuple>
<tuple>
<string>Products.DCWorkflow.Worklists</string>
<string>WorklistDefinition</string>
</tuple>
<none/>
</tuple>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>__ac_local_roles__</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>actbox_category</string> </key>
<value> <string>global</string> </value>
</item>
<item>
<key> <string>actbox_name</string> </key>
<value> <string>Assigned Events (%(count)s)</string> </value>
</item>
<item>
<key> <string>actbox_url</string> </key>
<value> <string encoding="cdata"><![CDATA[
event_module?simulation_state=assigned&portal_type=%(portal_type)s&local_roles=%(local_roles)s&reset=1
]]></string> </value>
</item>
<item>
<key> <string>description</string> </key>
<value> <string>Assigned Events</string> </value>
</item>
<item>
<key> <string>guard</string> </key>
<value>
<persistent> <string encoding="base64">AAAAAAAAAAI=</string> </persistent>
</value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>assigned_events</string> </value>
</item>
<item>
<key> <string>var_matches</string> </key>
<value>
<persistent> <string encoding="base64">AAAAAAAAAAM=</string> </persistent>
</value>
</item>
</dictionary>
</pickle>
</record>
<record id="2" aka="AAAAAAAAAAI=">
<pickle>
<tuple>
<tuple>
<string>Products.DCWorkflow.Guard</string>
<string>Guard</string>
</tuple>
<none/>
</tuple>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>roles</string> </key>
<value>
<tuple>
<string>Assignee</string>
<string>Assignor</string>
</tuple>
</value>
</item>
</dictionary>
</pickle>
</record>
<record id="3" aka="AAAAAAAAAAM=">
<pickle>
<tuple>
<tuple>
<string>Persistence</string>
<string>PersistentMapping</string>
</tuple>
<none/>
</tuple>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>_container</string> </key>
<value>
<dictionary>
<item>
<key> <string>simulation_state</string> </key>
<value>
<tuple>
<string>assigned</string>
</tuple>
</value>
</item>
</dictionary>
</value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
......@@ -30,7 +30,7 @@
<key> <string>actbox_url</string> </key>
<value> <string encoding="cdata"><![CDATA[
event_module?simulation_state=new&local_roles=%(local_roles)s&reset=1
event_module?simulation_state=new&portal_type=%(portal_type)s&local_roles=%(local_roles)s&reset=1
]]></string> </value>
</item>
......@@ -41,7 +41,7 @@ event_module?simulation_state=new&local_roles=%(local_roles)s&reset=1
<item>
<key> <string>guard</string> </key>
<value>
<none/>
<persistent> <string encoding="base64">AAAAAAAAAAI=</string> </persistent>
</value>
</item>
<item>
......@@ -49,21 +49,38 @@ event_module?simulation_state=new&local_roles=%(local_roles)s&reset=1
<value> <string>new_events</string> </value>
</item>
<item>
<key> <string>uid</string> </key>
<key> <string>var_matches</string> </key>
<value>
<none/>
<persistent> <string encoding="base64">AAAAAAAAAAM=</string> </persistent>
</value>
</item>
</dictionary>
</pickle>
</record>
<record id="2" aka="AAAAAAAAAAI=">
<pickle>
<tuple>
<tuple>
<string>Products.DCWorkflow.Guard</string>
<string>Guard</string>
</tuple>
<none/>
</tuple>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>var_matches</string> </key>
<key> <string>roles</string> </key>
<value>
<persistent> <string encoding="base64">AAAAAAAAAAI=</string> </persistent>
<tuple>
<string>Assignor</string>
</tuple>
</value>
</item>
</dictionary>
</pickle>
</record>
<record id="2" aka="AAAAAAAAAAI=">
<record id="3" aka="AAAAAAAAAAM=">
<pickle>
<tuple>
<tuple>
......@@ -79,17 +96,6 @@ event_module?simulation_state=new&local_roles=%(local_roles)s&reset=1
<key> <string>_container</string> </key>
<value>
<dictionary>
<item>
<key> <string>portal_type</string> </key>
<value>
<tuple>
<string>Mail Message</string>
<string>Phone Call</string>
<string>Incoming Fax</string>
<string>Incoming Letter</string>
</tuple>
</value>
</item>
<item>
<key> <string>simulation_state</string> </key>
<value>
......
......@@ -18,46 +18,40 @@
<none/>
</value>
</item>
<item>
<key> <string>_owner</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>actbox_category</string> </key>
<value> <string>global</string> </value>
</item>
<item>
<key> <string>actbox_name</string> </key>
<value> <string>Responded Events (%(count)s)</string> </value>
<value> <string>Pending Events (%(count)s)</string> </value>
</item>
<item>
<key> <string>actbox_url</string> </key>
<value> <string encoding="cdata"><![CDATA[
event_module?simulation_state=responded&local_roles=%(local_roles)s&reset=1
event_module?simulation_state=pending&portal_type=%(portal_type)s&local_roles=%(local_roles)s&reset=1
]]></string> </value>
</item>
<item>
<key> <string>description</string> </key>
<value> <string>Responded Events</string> </value>
<value> <string>Pending Events</string> </value>
</item>
<item>
<key> <string>guard</string> </key>
<value>
<none/>
<persistent> <string encoding="base64">AAAAAAAAAAI=</string> </persistent>
</value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>responded_events</string> </value>
<value> <string>pending_events</string> </value>
</item>
<item>
<key> <string>var_matches</string> </key>
<value>
<persistent> <string encoding="base64">AAAAAAAAAAI=</string> </persistent>
<persistent> <string encoding="base64">AAAAAAAAAAM=</string> </persistent>
</value>
</item>
</dictionary>
......@@ -67,8 +61,8 @@ event_module?simulation_state=responded&local_roles=%(local_roles)s&reset=1
<pickle>
<tuple>
<tuple>
<string>Persistence</string>
<string>PersistentMapping</string>
<string>Products.DCWorkflow.Guard</string>
<string>Guard</string>
</tuple>
<none/>
</tuple>
......@@ -76,25 +70,38 @@ event_module?simulation_state=responded&local_roles=%(local_roles)s&reset=1
<pickle>
<dictionary>
<item>
<key> <string>_container</string> </key>
<value>
<dictionary>
<item>
<key> <string>portal_type</string> </key>
<key> <string>roles</string> </key>
<value>
<tuple>
<string>Mail Message</string>
<string>Phone Call</string>
<string>Incoming Fax</string>
<string>Incoming Letter</string>
<string>Assignee</string>
<string>Assignor</string>
</tuple>
</value>
</item>
</dictionary>
</pickle>
</record>
<record id="3" aka="AAAAAAAAAAM=">
<pickle>
<tuple>
<tuple>
<string>Persistence</string>
<string>PersistentMapping</string>
</tuple>
<none/>
</tuple>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>_container</string> </key>
<value>
<dictionary>
<item>
<key> <string>simulation_state</string> </key>
<value>
<tuple>
<string>responded</string>
<string>pending</string>
</tuple>
</value>
</item>
......
......@@ -71,11 +71,10 @@
<value> <string>string_subject = \'Re: %s\' % state_change[\'object\'].getTitle()\n
message = state_change.kwargs[\'comment\']\n
\n
# XXX Wrong way to get email or even to send an email\n
PersonModule_viewPersonList = context.getClientValueList(portal_type="Person") # should become getDestinationSectionList()\n
email_list = map(lambda x:x.getDefaultEmailText(), PersonModule_viewPersonList)\n
\n
# XXX FIXME mfrom value is not good at all\n
state_change[\'object\'].MailHost.send(message, mto=email_list, mfrom="info@nexedi.com",\n
state_change[\'object\'].MailHost.send(message, mto=email_list, mfrom=context.portal_preferences.getPreferredEventSenderEmail(),\n
subject=string_subject)\n
</string> </value>
</item>
......
......@@ -36,6 +36,10 @@
<none/>
</value>
</item>
<item>
<key> <string>description</string> </key>
<value> <string>The ticket workflow keeps track of ticket processing. A ticket is created in draft state. It is then submitted by its author (Owner) or operator (Assignee) and waits for futher approval. The ticket manager (Assignor) eventually approves the ticket. The ticket is then open. The ticket can be closed by the ticket mananger or by the ticket operator.</string> </value>
</item>
<item>
<key> <string>groups</string> </key>
<value>
......
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<tuple>
<tuple>
<string>Products.DCWorkflow.States</string>
<string>StateDefinition</string>
</tuple>
<none/>
</tuple>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>__ac_local_roles__</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>description</string> </key>
<value> <string>Tickets in this state are tickets which have been rejected or which processing has been stopped.</string> </value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>cancelled</string> </value>
</item>
<item>
<key> <string>permission_roles</string> </key>
<value>
<persistent> <string encoding="base64">AAAAAAAAAAI=</string> </persistent>
</value>
</item>
<item>
<key> <string>title</string> </key>
<value> <string>Cancelled</string> </value>
</item>
<item>
<key> <string>transitions</string> </key>
<value>
<tuple/>
</value>
</item>
<item>
<key> <string>type_list</string> </key>
<value>
<tuple/>
</value>
</item>
</dictionary>
</pickle>
</record>
<record id="2" aka="AAAAAAAAAAI=">
<pickle>
<tuple>
<tuple>
<string>Persistence</string>
<string>PersistentMapping</string>
</tuple>
<none/>
</tuple>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>_container</string> </key>
<value>
<dictionary>
<item>
<key> <string>Access contents information</string> </key>
<value>
<tuple>
<string>Assignee</string>
<string>Assignor</string>
<string>Associate</string>
<string>Auditor</string>
<string>Author</string>
<string>Manager</string>
</tuple>
</value>
</item>
<item>
<key> <string>Modify portal content</string> </key>
<value>
<tuple/>
</value>
</item>
<item>
<key> <string>View</string> </key>
<value>
<tuple>
<string>Assignee</string>
<string>Assignor</string>
<string>Associate</string>
<string>Auditor</string>
<string>Author</string>
<string>Manager</string>
</tuple>
</value>
</item>
</dictionary>
</value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<tuple>
<tuple>
<string>Products.DCWorkflow.States</string>
<string>StateDefinition</string>
</tuple>
<none/>
</tuple>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>__ac_local_roles__</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>description</string> </key>
<value> <string>Tickets in this state can only be accessed and viewed by the the portal Manager.</string> </value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>deleted</string> </value>
</item>
<item>
<key> <string>permission_roles</string> </key>
<value>
<persistent> <string encoding="base64">AAAAAAAAAAI=</string> </persistent>
</value>
</item>
<item>
<key> <string>title</string> </key>
<value> <string>Deleted</string> </value>
</item>
<item>
<key> <string>transitions</string> </key>
<value>
<tuple/>
</value>
</item>
<item>
<key> <string>type_list</string> </key>
<value>
<tuple/>
</value>
</item>
</dictionary>
</pickle>
</record>
<record id="2" aka="AAAAAAAAAAI=">
<pickle>
<tuple>
<tuple>
<string>Persistence</string>
<string>PersistentMapping</string>
</tuple>
<none/>
</tuple>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>_container</string> </key>
<value>
<dictionary>
<item>
<key> <string>Access contents information</string> </key>
<value>
<tuple>
<string>Manager</string>
</tuple>
</value>
</item>
<item>
<key> <string>Modify portal content</string> </key>
<value>
<list/>
</value>
</item>
<item>
<key> <string>View</string> </key>
<value>
<tuple>
<string>Manager</string>
</tuple>
</value>
</item>
</dictionary>
</value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
......@@ -20,7 +20,7 @@
</item>
<item>
<key> <string>description</string> </key>
<value> <string></string> </value>
<value> <string>Tickets in draft state are being prepared by their original author (Owner) or operator (Assignee).</string> </value>
</item>
<item>
<key> <string>id</string> </key>
......@@ -40,11 +40,23 @@
<key> <string>transitions</string> </key>
<value>
<tuple>
<string>cancel</string>
<string>cancel_action</string>
<string>delete</string>
<string>delete_action</string>
<string>submit</string>
<string>submit_action</string>
<string>validate</string>
<string>validate_action</string>
</tuple>
</value>
</item>
<item>
<key> <string>type_list</string> </key>
<value>
<tuple/>
</value>
</item>
<item>
<key> <string>uid</string> </key>
<value>
......@@ -76,51 +88,28 @@
<tuple>
<string>Assignee</string>
<string>Assignor</string>
<string>Associate</string>
<string>Auditor</string>
<string>Author</string>
<string>Manager</string>
<string>Owner</string>
</tuple>
</value>
</item>
<item>
<key> <string>Add portal content</string> </key>
<value>
<list>
<string>Reviewer</string>
</list>
</value>
</item>
<item>
<key> <string>Modify portal content</string> </key>
<value>
<tuple>
<string>Assignee</string>
<string>Assignor</string>
<string>Author</string>
<string>Manager</string>
<string>Owner</string>
</tuple>
</value>
</item>
<item>
<key> <string>Review portal content</string> </key>
<value>
<list>
<string>Reviewer</string>
</list>
</value>
</item>
<item>
<key> <string>View</string> </key>
<value>
<tuple>
<string>Assignee</string>
<string>Assignor</string>
<string>Associate</string>
<string>Auditor</string>
<string>Author</string>
<string>Manager</string>
<string>Owner</string>
</tuple>
......
......@@ -20,7 +20,7 @@
</item>
<item>
<key> <string>description</string> </key>
<value> <string></string> </value>
<value> <string>Tickets in this state have been fully processed and no longer need further processing.</string> </value>
</item>
<item>
<key> <string>id</string> </key>
......@@ -34,7 +34,7 @@
</item>
<item>
<key> <string>title</string> </key>
<value> <string>Invalidated</string> </value>
<value> <string>Closed</string> </value>
</item>
<item>
<key> <string>transitions</string> </key>
......@@ -45,6 +45,12 @@
</tuple>
</value>
</item>
<item>
<key> <string>type_list</string> </key>
<value>
<tuple/>
</value>
</item>
</dictionary>
</pickle>
</record>
......@@ -72,22 +78,14 @@
<string>Assignor</string>
<string>Associate</string>
<string>Auditor</string>
<string>Author</string>
<string>Manager</string>
<string>Owner</string>
</tuple>
</value>
</item>
<item>
<key> <string>Modify portal content</string> </key>
<value>
<tuple>
<string>Assignee</string>
<string>Assignor</string>
<string>Author</string>
<string>Manager</string>
<string>Owner</string>
</tuple>
<tuple/>
</value>
</item>
<item>
......@@ -98,9 +96,7 @@
<string>Assignor</string>
<string>Associate</string>
<string>Auditor</string>
<string>Author</string>
<string>Manager</string>
<string>Owner</string>
</tuple>
</value>
</item>
......
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<tuple>
<tuple>
<string>Products.DCWorkflow.States</string>
<string>StateDefinition</string>
</tuple>
<none/>
</tuple>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>__ac_local_roles__</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>description</string> </key>
<value> <string>Tickets in this state are waiting for approval from the Ticket manager before being further processed.</string> </value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>submitted</string> </value>
</item>
<item>
<key> <string>permission_roles</string> </key>
<value>
<persistent> <string encoding="base64">AAAAAAAAAAI=</string> </persistent>
</value>
</item>
<item>
<key> <string>title</string> </key>
<value> <string>Submitted</string> </value>
</item>
<item>
<key> <string>transitions</string> </key>
<value>
<tuple>
<string>cancel</string>
<string>cancel_action</string>
<string>validate</string>
<string>validate_action</string>
</tuple>
</value>
</item>
<item>
<key> <string>type_list</string> </key>
<value>
<tuple/>
</value>
</item>
</dictionary>
</pickle>
</record>
<record id="2" aka="AAAAAAAAAAI=">
<pickle>
<tuple>
<tuple>
<string>Persistence</string>
<string>PersistentMapping</string>
</tuple>
<none/>
</tuple>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>_container</string> </key>
<value>
<dictionary>
<item>
<key> <string>Access contents information</string> </key>
<value>
<tuple>
<string>Assignee</string>
<string>Assignor</string>
<string>Manager</string>
</tuple>
</value>
</item>
<item>
<key> <string>Modify portal content</string> </key>
<value>
<tuple>
<string>Assignor</string>
<string>Manager</string>
</tuple>
</value>
</item>
<item>
<key> <string>View</string> </key>
<value>
<tuple>
<string>Assignee</string>
<string>Assignor</string>
<string>Manager</string>
</tuple>
</value>
</item>
</dictionary>
</value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
......@@ -20,7 +20,7 @@
</item>
<item>
<key> <string>description</string> </key>
<value> <string></string> </value>
<value> <string>Tickets in this state require processing.</string> </value>
</item>
<item>
<key> <string>id</string> </key>
......@@ -34,7 +34,7 @@
</item>
<item>
<key> <string>title</string> </key>
<value> <string>Validated</string> </value>
<value> <string>Open</string> </value>
</item>
<item>
<key> <string>transitions</string> </key>
......@@ -45,6 +45,12 @@
</tuple>
</value>
</item>
<item>
<key> <string>type_list</string> </key>
<value>
<tuple/>
</value>
</item>
<item>
<key> <string>uid</string> </key>
<value>
......@@ -78,9 +84,7 @@
<string>Assignor</string>
<string>Associate</string>
<string>Auditor</string>
<string>Author</string>
<string>Manager</string>
<string>Owner</string>
</tuple>
</value>
</item>
......@@ -90,9 +94,7 @@
<tuple>
<string>Assignee</string>
<string>Assignor</string>
<string>Author</string>
<string>Manager</string>
<string>Owner</string>
</tuple>
</value>
</item>
......@@ -104,9 +106,7 @@
<string>Assignor</string>
<string>Associate</string>
<string>Auditor</string>
<string>Author</string>
<string>Manager</string>
<string>Owner</string>
</tuple>
</value>
</item>
......
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<tuple>
<tuple>
<string>Products.DCWorkflow.Transitions</string>
<string>TransitionDefinition</string>
</tuple>
<none/>
</tuple>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>__ac_local_roles__</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>actbox_category</string> </key>
<value> <string>workflow</string> </value>
</item>
<item>
<key> <string>actbox_name</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>actbox_url</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>after_script_name</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>description</string> </key>
<value> <string>The cancel logical transition sets the ticket state to cancelled.</string> </value>
</item>
<item>
<key> <string>guard</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>cancel</string> </value>
</item>
<item>
<key> <string>new_state_id</string> </key>
<value> <string>cancelled</string> </value>
</item>
<item>
<key> <string>script_name</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>title</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>trigger_type</string> </key>
<value> <int>2</int> </value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<tuple>
<tuple>
<string>Products.DCWorkflow.Transitions</string>
<string>TransitionDefinition</string>
</tuple>
<none/>
</tuple>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>__ac_local_roles__</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>actbox_category</string> </key>
<value> <string>workflow</string> </value>
</item>
<item>
<key> <string>actbox_name</string> </key>
<value> <string>Cancel</string> </value>
</item>
<item>
<key> <string>actbox_url</string> </key>
<value> <string>%(content_url)s/BaseWorkflow_viewWorkflowActionDialog?workflow_action=cancel_action</string> </value>
</item>
<item>
<key> <string>after_script_name</string> </key>
<value> <string>cancel</string> </value>
</item>
<item>
<key> <string>description</string> </key>
<value> <string>Use the Cancel action to stop any further processing for this ticket yet keep a trace of it (unlike the Delete action).</string> </value>
</item>
<item>
<key> <string>guard</string> </key>
<value>
<persistent> <string encoding="base64">AAAAAAAAAAI=</string> </persistent>
</value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>cancel_action</string> </value>
</item>
<item>
<key> <string>new_state_id</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>script_name</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>title</string> </key>
<value> <string>Cancel</string> </value>
</item>
<item>
<key> <string>trigger_type</string> </key>
<value> <int>1</int> </value>
</item>
</dictionary>
</pickle>
</record>
<record id="2" aka="AAAAAAAAAAI=">
<pickle>
<tuple>
<tuple>
<string>Products.DCWorkflow.Guard</string>
<string>Guard</string>
</tuple>
<none/>
</tuple>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>roles</string> </key>
<value>
<tuple>
<string>Owner</string>
<string>Assignee</string>
<string>Assignor</string>
</tuple>
</value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<tuple>
<tuple>
<string>Products.DCWorkflow.Transitions</string>
<string>TransitionDefinition</string>
</tuple>
<none/>
</tuple>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>__ac_local_roles__</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>actbox_category</string> </key>
<value> <string>workflow</string> </value>
</item>
<item>
<key> <string>actbox_name</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>actbox_url</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>after_script_name</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>description</string> </key>
<value> <string>The delete logical transition sets the ticket state to deleted.</string> </value>
</item>
<item>
<key> <string>guard</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>delete</string> </value>
</item>
<item>
<key> <string>new_state_id</string> </key>
<value> <string>deleted</string> </value>
</item>
<item>
<key> <string>script_name</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>title</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>trigger_type</string> </key>
<value> <int>2</int> </value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<tuple>
<tuple>
<string>Products.DCWorkflow.Transitions</string>
<string>TransitionDefinition</string>
</tuple>
<none/>
</tuple>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>__ac_local_roles__</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>actbox_category</string> </key>
<value> <string>workflow</string> </value>
</item>
<item>
<key> <string>actbox_name</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>actbox_url</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>after_script_name</string> </key>
<value> <string>delete</string> </value>
</item>
<item>
<key> <string>description</string> </key>
<value> <string>Use the Delete action to delete tickets. This action can be invoked through the trash icon is list mode. It is not displayed in the action menu.</string> </value>
</item>
<item>
<key> <string>guard</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>delete_action</string> </value>
</item>
<item>
<key> <string>new_state_id</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>script_name</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>title</string> </key>
<value> <string>Delete</string> </value>
</item>
<item>
<key> <string>trigger_type</string> </key>
<value> <int>1</int> </value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
......@@ -36,7 +36,7 @@
</item>
<item>
<key> <string>description</string> </key>
<value> <string></string> </value>
<value> <string>The invalidate logical transition sets the ticket state to invalidate.</string> </value>
</item>
<item>
<key> <string>guard</string> </key>
......
......@@ -24,7 +24,7 @@
</item>
<item>
<key> <string>actbox_name</string> </key>
<value> <string>Invalidate</string> </value>
<value> <string>Close</string> </value>
</item>
<item>
<key> <string>actbox_url</string> </key>
......@@ -36,7 +36,7 @@
</item>
<item>
<key> <string>description</string> </key>
<value> <string></string> </value>
<value> <string>Use the CLose action to close an open ticket and mark the end of ticket processing.</string> </value>
</item>
<item>
<key> <string>guard</string> </key>
......@@ -58,7 +58,7 @@
</item>
<item>
<key> <string>title</string> </key>
<value> <string></string> </value>
<value> <string>Close</string> </value>
</item>
<item>
<key> <string>trigger_type</string> </key>
......
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<tuple>
<tuple>
<string>Products.DCWorkflow.Transitions</string>
<string>TransitionDefinition</string>
</tuple>
<none/>
</tuple>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>__ac_local_roles__</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>actbox_category</string> </key>
<value> <string>workflow</string> </value>
</item>
<item>
<key> <string>actbox_name</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>actbox_url</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>after_script_name</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>description</string> </key>
<value> <string>The submit logical transition set the Ticket state to submitted.</string> </value>
</item>
<item>
<key> <string>guard</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>submit</string> </value>
</item>
<item>
<key> <string>new_state_id</string> </key>
<value> <string>submitted</string> </value>
</item>
<item>
<key> <string>script_name</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>title</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>trigger_type</string> </key>
<value> <int>2</int> </value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<tuple>
<tuple>
<string>Products.DCWorkflow.Transitions</string>
<string>TransitionDefinition</string>
</tuple>
<none/>
</tuple>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>__ac_local_roles__</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>actbox_category</string> </key>
<value> <string>workflow</string> </value>
</item>
<item>
<key> <string>actbox_name</string> </key>
<value> <string>Submit</string> </value>
</item>
<item>
<key> <string>actbox_url</string> </key>
<value> <string>%(content_url)s/BaseWorkflow_viewWorkflowActionDialog?workflow_action=submit_action</string> </value>
</item>
<item>
<key> <string>after_script_name</string> </key>
<value> <string>submit</string> </value>
</item>
<item>
<key> <string>description</string> </key>
<value> <string>Use the Submit action to request the approval of the Ticket manager (Assignor) and open the Ticket.</string> </value>
</item>
<item>
<key> <string>guard</string> </key>
<value>
<persistent> <string encoding="base64">AAAAAAAAAAI=</string> </persistent>
</value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>submit_action</string> </value>
</item>
<item>
<key> <string>new_state_id</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>script_name</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>title</string> </key>
<value> <string>Submit</string> </value>
</item>
<item>
<key> <string>trigger_type</string> </key>
<value> <int>1</int> </value>
</item>
</dictionary>
</pickle>
</record>
<record id="2" aka="AAAAAAAAAAI=">
<pickle>
<tuple>
<tuple>
<string>Products.DCWorkflow.Guard</string>
<string>Guard</string>
</tuple>
<none/>
</tuple>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>roles</string> </key>
<value>
<tuple>
<string>Owner</string>
<string>Assignee</string>
<string>Assignor</string>
</tuple>
</value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
......@@ -36,7 +36,7 @@
</item>
<item>
<key> <string>description</string> </key>
<value> <string></string> </value>
<value> <string>The validate logical transition sets the Ticket state to validated.</string> </value>
</item>
<item>
<key> <string>guard</string> </key>
......
......@@ -24,7 +24,7 @@
</item>
<item>
<key> <string>actbox_name</string> </key>
<value> <string>Validate</string> </value>
<value> <string>Open</string> </value>
</item>
<item>
<key> <string>actbox_url</string> </key>
......@@ -36,7 +36,7 @@
</item>
<item>
<key> <string>description</string> </key>
<value> <string></string> </value>
<value> <string>Use the Open action to open a Ticket.</string> </value>
</item>
<item>
<key> <string>guard</string> </key>
......@@ -58,7 +58,7 @@
</item>
<item>
<key> <string>title</string> </key>
<value> <string></string> </value>
<value> <string>Open</string> </value>
</item>
<item>
<key> <string>trigger_type</string> </key>
......@@ -84,7 +84,6 @@
<value>
<tuple>
<string>Assignor</string>
<string>Assignee</string>
</tuple>
</value>
</item>
......
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