slapos_crm: Show a more clear message

This help on mark it things read and know what it is happening.

master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/Event_getRSSTextContent.py

+"""
+  Include information of the sender/recipient to clarify.
+"""
+
+return """
+
+Sender: %s
+Recipient: %s
+
+Content:
+
+%s
+
+""" % (context.getSourceTitle(""), 
+       ",".join(context.getDestinationTitleList()), 
+       context.getTextContent())

master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/Event_getRSSTextContent.xml

+<?xml version="1.0"?>
+<ZopeData>
+  <record id="1" aka="AAAAAAAAAAE=">
+    <pickle>
+      <global name="PythonScript" module="Products.PythonScripts.PythonScript"/>
+    </pickle>
+    <pickle>
+      <dictionary>
+        <item>
+            <key> <string>Script_magic</string> </key>
+            <value> <int>3</int> </value>
+        </item>
+        <item>
+            <key> <string>_bind_names</string> </key>
+            <value>
+              <object>
+                <klass>
+                  <global name="NameAssignments" module="Shared.DC.Scripts.Bindings"/>
+                </klass>
+                <tuple/>
+                <state>
+                  <dictionary>
+                    <item>
+                        <key> <string>_asgns</string> </key>
+                        <value>
+                          <dictionary>
+                            <item>
+                                <key> <string>name_container</string> </key>
+                                <value> <string>container</string> </value>
+                            </item>
+                            <item>
+                                <key> <string>name_context</string> </key>
+                                <value> <string>context</string> </value>
+                            </item>
+                            <item>
+                                <key> <string>name_m_self</string> </key>
+                                <value> <string>script</string> </value>
+                            </item>
+                            <item>
+                                <key> <string>name_subpath</string> </key>
+                                <value> <string>traverse_subpath</string> </value>
+                            </item>
+                          </dictionary>
+                        </value>
+                    </item>
+                  </dictionary>
+                </state>
+              </object>
+            </value>
+        </item>
+        <item>
+            <key> <string>_params</string> </key>
+            <value> <string></string> </value>
+        </item>
+        <item>
+            <key> <string>id</string> </key>
+            <value> <string>Event_getRSSTextContent</string> </value>
+        </item>
+      </dictionary>
+    </pickle>
+  </record>
+</ZopeData>

master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/Folder_viewOpenTicketList/listbox_description.xml

@@ -271,7 +271,7 @@
       <dictionary>
         <item>
             <key> <string>_text</string> </key>
-            <value> <string>python: cell.SupportRequest_getLatestEvent() and cell.SupportRequest_getLatestEvent().getTextContent() or cell.getDescription()</string> </value>
+            <value> <string>python: cell.Ticket_getLatestEvent() and cell.Ticket_getLatestEvent().Event_getRSSTextContent() or cell.getDescription()</string> </value>
         </item>
       </dictionary>
     </pickle>

master/bt5/slapos_crm/TestTemplateItem/portal_components/test.erp5.testSlapOSCRMSkins.py

@@ -158,6 +158,82 @@ class TestSlapOSFolder_getOpenTicketList(testSlapOSMixin):
     self._test_upgrade_decision(ticket, 2)
 
 
+class TestSlapOSEvent_getRSSTextContent(testSlapOSMixin):
+
+  def beforeTearDown(self):
+    transaction.abort()
+
+  def test_Event_getRSSTextContent(self):
+    self.new_id = self.generateNewId()
+    source = self.portal.person_module.newContent(
+      portal_type='Person',
+      title="Person %s" % self.new_id,
+      reference="TESTPERS-%s" % self.new_id,
+      default_email_text="live_test_%s@example.org" % self.new_id,
+      )
+
+    destination = self.portal.person_module.newContent(
+      portal_type='Person',
+      title="Person Destination %s" % self.new_id,
+      reference="TESTPERSD-%s" % self.new_id,
+      default_email_text="live_test_%s@example.org" % self.new_id,
+      )
+
+    destination_2 = self.portal.person_module.newContent(
+      portal_type='Person',
+      title="Person Destination 2 %s" % self.new_id,
+      reference="TESTPERSD2-%s" % self.new_id,
+      default_email_text="live_test_%s@example.org" % self.new_id,
+      )
+
+    event = self.portal.event_module.newContent(
+        title="Test Event %s" % self.new_id,
+        portal_type="Web Message",
+        text_content="Test Event %s" % self.new_id)
+
+
+    text_content = event.Event_getRSSTextContent()
+    
+    self.assertTrue(event.getTextContent() in text_content)
+    self.assertTrue("Sender: " in text_content, "Sender: not in %s" % text_content)
+    self.assertTrue("Recipient: " in text_content, "Recipient: not in %s" % text_content)
+    self.assertTrue("Content:" in text_content, "Content: not in %s" % text_content)
+
+    event.setSourceValue(source)
+    text_content = event.Event_getRSSTextContent()
+    self.assertTrue("Sender: %s" % source.getTitle() in text_content, 
+      "Sender: %s not in %s" % (source.getTitle(), text_content))
+    
+    event.setDestinationValue(destination)
+    text_content = event.Event_getRSSTextContent()
+    self.assertTrue("Recipient: %s" % destination.getTitle() in text_content, 
+      "Recipient: %s not in %s" % (destination.getTitle(), text_content))
+
+    event.setDestinationValue(destination_2)
+    text_content = event.Event_getRSSTextContent()
+    self.assertTrue("Recipient: %s" % destination_2.getTitle() in text_content, 
+      "Recipient: %s not in %s" % (destination.getTitle(), text_content))
+    
+    event.setDestinationValueList([destination, destination_2])
+    text_content = event.Event_getRSSTextContent()
+    self.assertTrue(
+      "Recipient: %s,%s" % (destination.getTitle(), 
+                            destination_2.getTitle()) in text_content, 
+      "Recipient: %s,%s not in %s" % (destination.getTitle(), 
+                                      destination_2.getTitle(), 
+                                      text_content)
+      )
+
+  def test_support_request(self):
+    ticket = self.portal.support_request_module.newContent(\
+                        title="Test Support Request %s" % self.new_id,
+                        resource="service_module/slapos_crm_monitoring",
+                        destination_decision_value=self.person)
+      
+    ticket.immediateReindexObject()
+    self._test_event(ticket)
+
+
 class TestSlapOSTicket_getLatestEvent(testSlapOSMixin):
 
   def beforeTearDown(self):