Commit 392e4aff authored by Olena Horal-Koretska's avatar Olena Horal-Koretska

Merge branch '229402-incident-severity-docs' into 'master'

Incident severity documentation

See merge request gitlab-org/gitlab!42225
parents d900da7b 990b7228
...@@ -19,12 +19,17 @@ in your project's sidebar. The list contains the following metrics: ...@@ -19,12 +19,17 @@ in your project's sidebar. The list contains the following metrics:
or **All** above the incident list. or **All** above the incident list.
- **Search** - The Incident list supports a simple free text search, which filters - **Search** - The Incident list supports a simple free text search, which filters
on the **Title** and **Incident** fields. on the **Title** and **Incident** fields.
- **Severity** - Severity of a particular incident. Can have one of the following values: - **Severity** - Severity of a particular incident, which can be one of the following
- `Critical - S1` values:
- `High - S2` - **{severity-critical}** **Critical - S1**
- `Medium - S3` - **{severity-high}** **High - S2**
- `Low - S4` - **{severity-medium}** **Medium - S3**
- `Unknown` - **{severity-low}** **Low - S4**
- **{severity-unknown}** **Unknown**
NOTE: **Note:**
Editing incident severity on the incident details page was [introduced](https://gitlab.com/gitlab-org/gitlab/-/issues/229402) in GitLab 13.4.
- **Incident** - The description of the incident, which attempts to capture the - **Incident** - The description of the incident, which attempts to capture the
most meaningful data. most meaningful data.
- **Date created** - How long ago the incident was created. This field uses the - **Date created** - How long ago the incident was created. This field uses the
...@@ -32,10 +37,10 @@ in your project's sidebar. The list contains the following metrics: ...@@ -32,10 +37,10 @@ in your project's sidebar. The list contains the following metrics:
tooltip depending on the user's locale. tooltip depending on the user's locale.
- **Assignees** - The user assigned to the incident. - **Assignees** - The user assigned to the incident.
- **Published** - Displays a green check mark (**{check-circle}**) if the incident is published - **Published** - Displays a green check mark (**{check-circle}**) if the incident is published
to a [Status Page](./status_page.md).. **(ULTIMATE)** to a [Status Page](status_page.md). **(ULTIMATE)**
The Incident list displays incidents sorted by incident created date. The Incident list displays incidents sorted by incident created date.
([Introduced](https://gitlab.com/gitlab-org/gitlab/-/issues/229534) to GitLab core in 13.3).) ([Introduced](https://gitlab.com/gitlab-org/gitlab/-/issues/229534) to GitLab core in 13.3.)
To see if a column is sortable, point your mouse at the header. Sortable columns To see if a column is sortable, point your mouse at the header. Sortable columns
display an arrow next to the column name. display an arrow next to the column name.
...@@ -97,7 +102,7 @@ If you have at least Developer [permissions](../../user/permissions.md), to crea ...@@ -97,7 +102,7 @@ If you have at least Developer [permissions](../../user/permissions.md), to crea
- Navigate to **Issues > List** and click **Create Issue**. - Navigate to **Issues > List** and click **Create Issue**.
- Create a new issue using the `type` drop-down and select `Incident`. - Create a new issue using the `type` drop-down and select `Incident`.
- The page will refresh and you will notice there are now only fields relevant to Incidents. - The page refreshes and the page only displays fields relevant to Incidents.
![Incident List Create](./img/new_incident_create_v13_4.png) ![Incident List Create](./img/new_incident_create_v13_4.png)
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