Commit 80f92f08 authored by Igor Wiedler's avatar Igor Wiedler

Apply suggestions from smcgivern

parent 35a66e96
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Triage of infradev Issues is desired to occur asynchronously. There is also Triage of infradev Issues is desired to occur asynchronously.
a section of the Weekly GitLab SaaS meeting which aims to address anything For maximum efficiency, please ensure the following, so that your infradev issues can gain maximum traction.
requiring synchronous discussion or which hasn't been triaged. This meeting has
time constraints and many of the participants may not have a detailed
understanding of the problems being presented. For maximum efficiency, please
ensure the following, so that your infradev issues can gain maximum traction.
https://about.gitlab.com/handbook/engineering/workflow/#a-guide-to-creating-effective-infradev-issues https://about.gitlab.com/handbook/engineering/workflow/#a-guide-to-creating-effective-infradev-issues
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...@@ -20,6 +16,7 @@ Clearly state the scope of the problem, and how it affects GitLab.com ...@@ -20,6 +16,7 @@ Clearly state the scope of the problem, and how it affects GitLab.com
- Quantify the effect of the problem to help ensure that correct prioritization occurs. - Quantify the effect of the problem to help ensure that correct prioritization occurs.
- Include costs to availability. The Incident Budget Explorer dashboard can help here. - Include costs to availability. The Incident Budget Explorer dashboard can help here.
- Include the number of times alerts have fired owing to the problem, how much time was spent dealing with the problem, and how many people were involved. - Include the number of times alerts have fired owing to the problem, how much time was spent dealing with the problem, and how many people were involved.
- Link to affected incidents, and cross-reference them as related issues.
- Include screenshots of visualization from Grafana or Kibana. - Include screenshots of visualization from Grafana or Kibana.
- Always include a permalink to the source of the screenshot so that others can investigate further. - Always include a permalink to the source of the screenshot so that others can investigate further.
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...@@ -44,9 +41,10 @@ Ideally, provide a link to a Thanos query or an ELK query and clear instructions ...@@ -44,9 +41,10 @@ Ideally, provide a link to a Thanos query or an ELK query and clear instructions
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Workflow and other relevant labels Workflow and other relevant labels
# ~"severity::" ~"priority::" /label ~"severity::"
# ~"group::" ~"devops::" /label ~"priority::"
# /assign @ /label ~"group::"
/label ~"devops::"
See also: See also:
- https://about.gitlab.com/handbook/engineering/quality/issue-triage/#availability - https://about.gitlab.com/handbook/engineering/quality/issue-triage/#availability
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