Commit bbcd604f authored by Russell Dickenson's avatar Russell Dickenson

Merge branch 'docs-custom-sdesk-name' into 'master'

Update service desk doc - custom username

See merge request gitlab-org/gitlab!24363
parents c94a140f 82be4626
...@@ -108,6 +108,11 @@ You can use `%{ISSUE_ID}` placeholder which will be replaced by an issue iid ...@@ -108,6 +108,11 @@ You can use `%{ISSUE_ID}` placeholder which will be replaced by an issue iid
in the email, `%{ISSUE_PATH}` placeholder which will be replaced by in the email, `%{ISSUE_PATH}` placeholder which will be replaced by
project path and the issue iid and `%{NOTE_TEXT}` placeholder which will be replaced by the note text. project path and the issue iid and `%{NOTE_TEXT}` placeholder which will be replaced by the note text.
### Using custom email display name
You can customize the email display name. Emails sent from Service Desk will have
this name in the `From` header. The default display name is `GitLab Support Bot`.
## Using Service Desk ## Using Service Desk
### As an end user (issue creator) ### As an end user (issue creator)
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