slapos_crm: Limit ticket creations per project

    Dont use cache to check ticket creation is closed.
    Use countResults to not require len() over the list.

master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/Alarm_checkComputeNodeState.py

 portal = context.getPortalObject()
 
-if portal.ERP5Site_isSupportRequestCreationClosed():
-  # Stop process alarm if there are too many tickets
-  return
-
 monitor_enabled_category = portal.restrictedTraverse(
   "portal_categories/monitor_scope/enabled", None)
 

master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/Alarm_checkInstanceTreeState.py

 portal = context.getPortalObject()
 
-if portal.ERP5Site_isSupportRequestCreationClosed():
-  # Stop verification if there are too much tickets
-  return
-
 portal.portal_catalog.searchAndActivate(
     portal_type='Instance Tree',
     validation_state='validated',

master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/Alarm_checkSoftwareInstallationState.py

 portal = context.getPortalObject()
 
-if portal.ERP5Site_isSupportRequestCreationClosed():
-  # Stop process alarm if there are too many tickets
-  return
-
 monitor_enabled_category = portal.restrictedTraverse(
   "portal_categories/monitor_scope/enabled", None)
 

master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/ComputeNode_checkSoftwareInstallationState.py

 from DateTime import DateTime
 portal = context.getPortalObject()
 
-if (context.getMonitorScope() == "disabled") or \
-   portal.ERP5Site_isSupportRequestCreationClosed():
+if (context.getMonitorScope() == "disabled"):
+  return
+  
+project = context.getFollowUpValue()
+if project.Project_isSupportRequestCreationClosed():
   return
 
 software_installation_list = portal.portal_catalog(

master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/ComputeNode_checkState.py

 from DateTime import DateTime
 portal = context.getPortalObject()
 
-if (context.getMonitorScope() == "disabled") or \
-   portal.ERP5Site_isSupportRequestCreationClosed():
+if (context.getMonitorScope() == "disabled"):
+  return
+  
+project = context.getFollowUpValue()
+if project.Project_isSupportRequestCreationClosed():
   return
 
 reference = context.getReference()
@@ -76,8 +79,6 @@ if not should_notify:
         context.getTitle(), context.getReference(), last_contact)
 
 if should_notify:
-
-  project = context.getFollowUpValue()
   support_request = project.Project_createSupportRequestWithCausality(
     ticket_title,
     description,

master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/ERP5Site_isSupportRequestCreationClosed.py

-from Products.ERP5Type.Cache import CachingMethod
-portal = context.getPortalObject()
-
-def isSupportRequestCreationClosed(destination_decision=None):
-  limit = int(portal.portal_preferences.getPreferredSupportRequestCreationLimit(5))
-
-  kw = {
-    'limit': limit,
-    'portal_type': 'Support Request',
-    'simulation_state': ["validated", "submitted"],
-    'resource__uid': portal.service_module.slapos_crm_monitoring.getUid()
-  }
-  if destination_decision:
-    kw['destination_decision__uid'] = context.restrictedTraverse(
-                            destination_decision).getUid()
-
-  support_request_amount_list = context.portal_catalog(**kw)
-  return limit <= len(support_request_amount_list)
-
-
-return CachingMethod(isSupportRequestCreationClosed,
-         "isSupportRequestCreationClosed",
-         cache_factory="erp5_content_short")(destination_decision=destination_decision)

master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/InstanceTree_checkSoftwareInstanceState.py

@@ -4,8 +4,8 @@ from erp5.component.module.DateUtils import addToDate
 instance_tree = context
 portal = context.getPortalObject()
 
-if portal.ERP5Site_isSupportRequestCreationClosed():
-  # Stop ticket creation
+project = context.getFollowUpValue()
+if project.Project_isSupportRequestCreationClosed():
   return
 
 date_check_limit = addToDate(DateTime(), to_add={'hour': -1})
@@ -49,7 +49,6 @@ for instance in software_instance_list:
     else:
       error_message = "No message!"
 
-    project = context.getFollowUpValue()
     support_request = project.Project_createSupportRequestWithCausality(
       ticket_title,
       description,

master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/Project_isSupportRequestCreationClosed.py

+portal = context.getPortalObject()
+
+assert context.getPortalType() == 'Project', "context is not a project"
+limit = int(portal.portal_preferences.getPreferredSupportRequestCreationLimit(5))
+
+kw = {
+  'limit': limit,
+  'portal_type': 'Support Request',
+  'simulation_state': ["validated", "submitted", "suspended"],
+  'source_project__uid': context.getUid(),
+  'resource__uid': portal.service_module.slapos_crm_monitoring.getUid()
+}
+
+return limit <= int(portal.portal_catalog.countResults(**kw)[0][0])

master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/ERP5Site_isSupportRequestCreationClosed.xml → master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/Project_isSupportRequestCreationClosed.xml

@@ -50,11 +50,11 @@
         </item>
         <item>
             <key> <string>_params</string> </key>
-            <value> <string>destination_decision=None, **kw</string> </value>
+            <value> <string>**kw</string> </value>
         </item>
         <item>
             <key> <string>id</string> </key>
-            <value> <string>ERP5Site_isSupportRequestCreationClosed</string> </value>
+            <value> <string>Project_isSupportRequestCreationClosed</string> </value>
         </item>
       </dictionary>
     </pickle>

master/bt5/slapos_crm/TestTemplateItem/portal_components/test.erp5.testSlapOSCRMAlarm.py

@@ -1312,7 +1312,7 @@ class TestSlapOSCrmMonitoringCheckComputeNodeState(SlapOSTestCaseMixinWithAbort)
     self._test_alarm_check_compute_node_state_selected(
       allocation_scope='close/noallocation')
 
-  @simulate('ERP5Site_isSupportRequestCreationClosed', '*args, **kwargs','return 0')
+  @simulate('Project_isSupportRequestCreationClosed', '*args, **kwargs','return 0')
   def test_ComputeNode_checkState_script_oldAccessStatus(self):
     compute_node, _ = self._makeComputeNode(self.addProject())
     d = DateTime() - 1.1
@@ -1328,7 +1328,7 @@ class TestSlapOSCrmMonitoringCheckComputeNodeState(SlapOSTestCaseMixinWithAbort)
     self.assertIn(d.strftime("%Y/%m/%d %H:%M:%S"),
       compute_node_support_request.getDescription())
 
-  @simulate('ERP5Site_isSupportRequestCreationClosed', '*args, **kwargs','return 0')
+  @simulate('Project_isSupportRequestCreationClosed', '*args, **kwargs', 'return 0')
   def test_ComputeNode_checkState_script_noAccessStatus(self):
     compute_node, _ = self._makeComputeNode(self.addProject())
     compute_node_support_request = compute_node.ComputeNode_checkState()
@@ -1357,7 +1357,7 @@ class TestSlapOSCrmMonitoringCheckComputeNodeState(SlapOSTestCaseMixinWithAbort)
     )
     return support_request
 
-  @simulate('ERP5Site_isSupportRequestCreationClosed', '*args, **kwargs','return 0')
+  @simulate('Project_isSupportRequestCreationClosed', '*args, **kwargs', 'return 0')
   @simulate('NotificationTool_getDocumentValue',
             'reference=None, **kw',
   'assert reference == "slapos-crm-compute_node_check_state.notification", reference\n' \
@@ -1398,7 +1398,7 @@ class TestSlapOSCrmMonitoringCheckComputeNodeState(SlapOSTestCaseMixinWithAbort)
     self.assertEqual(event.getSimulationState(), "delivered")
     self.assertEqual(event.getPortalType(), "Web Message")
 
-  @simulate('ERP5Site_isSupportRequestCreationClosed', '*args, **kwargs','return 0')
+  @simulate('ERP5Site_isSupportRequestCreationClosed', '*args, **kwargs', 'return 0')
   @simulate('NotificationTool_getDocumentValue',
             'reference=None, **kw',
   'assert reference == "slapos-crm-compute_node_check_state.notification"\n' \
@@ -1435,7 +1435,7 @@ class TestSlapOSCrmMonitoringCheckComputeNodeState(SlapOSTestCaseMixinWithAbort)
     self.assertEqual(event.getSimulationState(), "delivered")
     self.assertEqual(event.getPortalType(), "Web Message")
 
-  @simulate('ERP5Site_isSupportRequestCreationClosed', '*args, **kwargs','return 0')
+  @simulate('Project_isSupportRequestCreationClosed', '*args, **kwargs', 'return 0')
   @simulate('NotificationTool_getDocumentValue',
             'reference=None, **kw',
   'assert reference == "slapos-crm-compute_node_check_stalled_instance_state.notification", reference\n' \
@@ -1480,7 +1480,7 @@ class TestSlapOSCrmMonitoringCheckComputeNodeState(SlapOSTestCaseMixinWithAbort)
     self.assertEqual(event.getSimulationState(), "delivered")
     self.assertEqual(event.getPortalType(), "Web Message")
 
-  @simulate('ERP5Site_isSupportRequestCreationClosed', '*args, **kwargs','return 0')
+  @simulate('Project_isSupportRequestCreationClosed', '*args, **kwargs', 'return 0')
   @simulate('NotificationTool_getDocumentValue',
             'reference=None, **kw',
   'assert reference == "slapos-crm-compute_node_check_stalled_instance_state.notification", reference\n' \
@@ -1574,7 +1574,7 @@ class TestSlapOSCrmMonitoringCheckComputeNodeSoftwareInstallation(SlapOSTestCase
       causality__uid=compute_node_uid
     )
 
-  @simulate('ERP5Site_isSupportRequestCreationClosed', '*args, **kwargs','return 0')
+  @simulate('Project_isSupportRequestCreationClosed', '*args, **kwargs', 'return 0')
   @simulate('NotificationTool_getDocumentValue',
             'reference=None, **kw',
   'assert reference == "slapos-crm-compute_node_software_installation_state.notification", reference\n' \
@@ -1621,7 +1621,7 @@ class TestSlapOSCrmMonitoringCheckComputeNodeSoftwareInstallation(SlapOSTestCase
     self.assertEqual(event.getPortalType(), "Web Message")
     """
 
-  @simulate('ERP5Site_isSupportRequestCreationClosed', '*args, **kwargs','return 0')
+  @simulate('Project_isSupportRequestCreationClosed', '*args, **kwargs', 'return 0')
   @simulate('NotificationTool_getDocumentValue',
             'reference=None, **kw',
   'assert reference == "slapos-crm-compute_node_software_installation_state.notification", reference\n' \
@@ -1667,7 +1667,7 @@ class TestSlapOSCrmMonitoringCheckComputeNodeSoftwareInstallation(SlapOSTestCase
     self.assertEqual(event.getSimulationState(), "delivered")
     self.assertEqual(event.getPortalType(), "Web Message")
 
-  @simulate('ERP5Site_isSupportRequestCreationClosed', '*args, **kwargs','return 0')
+  @simulate('Project_isSupportRequestCreationClosed', '*args, **kwargs', 'return 0')
   @simulate('NotificationTool_getDocumentValue',
             'reference=None, **kw',
   'assert reference == "slapos-crm-compute_node_software_installation_state.notification", reference\n' \
@@ -1695,7 +1695,7 @@ class TestSlapOSCrmMonitoringCheckComputeNodeSoftwareInstallation(SlapOSTestCase
 
     self.assertEqual(ticket, None)
 
-  @simulate('ERP5Site_isSupportRequestCreationClosed', '*args, **kwargs','return 0')
+  @simulate('Project_isSupportRequestCreationClosed', '*args, **kwargs', 'return 0')
   @simulate('NotificationTool_getDocumentValue',
             'reference=None, **kw',
   'assert reference == "slapos-crm-compute_node_software_installation_state.notification", reference\n' \
@@ -1741,7 +1741,7 @@ class TestSlapOSCrmMonitoringCheckComputeNodeSoftwareInstallation(SlapOSTestCase
     self.assertEqual(event.getSimulationState(), "delivered")
     self.assertEqual(event.getPortalType(), "Web Message")
 
-  @simulate('ERP5Site_isSupportRequestCreationClosed', '*args, **kwargs','return 0')
+  @simulate('Project_isSupportRequestCreationClosed', '*args, **kwargs', 'return 0')
   @simulate('NotificationTool_getDocumentValue',
             'reference=None, **kw',
   'assert reference == "slapos-crm-compute_node_software_installation_state.notification", reference\n' \
@@ -1789,7 +1789,6 @@ class TestSlapOSCrmMonitoringCheckInstanceInError(SlapOSTestCaseMixinWithAbort):
 
     return instance_tree
 
-  @simulate('ERP5Site_isSupportRequestCreationClosed', '','return 0')
   def test_InstanceTree_checkSoftwareInstanceState_alarm_validated(self):
     host_sub = self._makeInstanceTree()
     self.tic()
@@ -1797,7 +1796,6 @@ class TestSlapOSCrmMonitoringCheckInstanceInError(SlapOSTestCaseMixinWithAbort):
           slapos_crm_check_instance_in_error
     self._test_alarm(alarm, host_sub, "InstanceTree_checkSoftwareInstanceState")
 
-  @simulate('ERP5Site_isSupportRequestCreationClosed', '','return 0')
   def test_InstanceTree_checkSoftwareInstanceState_alarm_archived(self):
     host_sub = self._makeInstanceTree()
     host_sub.archive()
@@ -1823,7 +1821,7 @@ class TestSlapOSCrmMonitoringCheckInstanceInError(SlapOSTestCaseMixinWithAbort):
       causality__uid=compute_node_uid
     )
 
-  @simulate('ERP5Site_isSupportRequestCreationClosed', '','return 0')
+  @simulate('Project_isSupportRequestCreationClosed', '', 'return 0')
   @simulate('NotificationTool_getDocumentValue',
             'reference=None, **kw',
   'assert reference == "slapos-crm-instance-tree-instance-state.notification", reference\n' \
@@ -1870,7 +1868,7 @@ class TestSlapOSCrmMonitoringCheckInstanceInError(SlapOSTestCaseMixinWithAbort):
     self.assertEqual(event.getSimulationState(), "delivered")
     self.assertEqual(event.getPortalType(), "Web Message")
 
-  @simulate('ERP5Site_isSupportRequestCreationClosed', '','return 0')
+  @simulate('Project_isSupportRequestCreationClosed', '', 'return 0')
   def test_InstanceTree_checkSoftwareInstanceState_script_notifyErrorTolerance(self):
     with PinnedDateTime(self, DateTime()-1.1):
       self._makeComputeNode(self.addProject())
@@ -1895,7 +1893,7 @@ class TestSlapOSCrmMonitoringCheckInstanceInError(SlapOSTestCaseMixinWithAbort):
 
     self.assertEqual(ticket, None)
 
-  @simulate('ERP5Site_isSupportRequestCreationClosed', '','return 0')
+  @simulate('Project_isSupportRequestCreationClosed', '', 'return 0')
   @simulate('NotificationTool_getDocumentValue',
             'reference=None, **kw',
   'assert reference == "slapos-crm-instance-tree-instance-allocation.notification", reference\n' \
@@ -1942,7 +1940,7 @@ class TestSlapOSCrmMonitoringCheckInstanceInError(SlapOSTestCaseMixinWithAbort):
     self.assertEqual(event.getSimulationState(), "delivered")
     self.assertEqual(event.getPortalType(), "Web Message")
 
-  @simulate('ERP5Site_isSupportRequestCreationClosed', '','return 0')
+  @simulate('Project_isSupportRequestCreationClosed', '', 'return 0')
   def test_InstanceTree_checkSoftwareInstanceState_script_tooEarly(self):
     with PinnedDateTime(self, DateTime()):
       self._makeComputeNode(self.addProject())
@@ -1966,7 +1964,7 @@ class TestSlapOSCrmMonitoringCheckInstanceInError(SlapOSTestCaseMixinWithAbort):
 
     self.assertEqual(ticket, None)
 
-  @simulate('ERP5Site_isSupportRequestCreationClosed', '','return 1')
+  @simulate('Project_isSupportRequestCreationClosed', '', 'return 1')
   def test_InstanceTree_checkSoftwareInstanceState_script_closed(self):
     with PinnedDateTime(self, DateTime()-1):
       self._makeComputeNode(self.addProject())
@@ -2078,7 +2076,7 @@ class TestSlaposCrmUpdateSupportRequestState(SlapOSTestCaseMixinWithAbort):
       )
     return notification_message.getRelativeUrl()
 
-  @simulate('ERP5Site_isSupportRequestCreationClosed', '','return 0')
+  @simulate('Project_isSupportRequestCreationClosed', '', 'return 0')
   @simulate('NotificationTool_getDocumentValue',
             'reference=None, **kw',
   'assert reference == "slapos-crm-support-request-close-destroyed-notification", reference\n' \
@@ -2120,7 +2118,7 @@ class TestSlaposCrmUpdateSupportRequestState(SlapOSTestCaseMixinWithAbort):
     self.assertEqual(event.getSimulationState(), "delivered")
     self.assertEqual(event.getPortalType(), "Web Message")
 
-  @simulate('ERP5Site_isSupportRequestCreationClosed', '','return 0')
+  @simulate('Project_isSupportRequestCreationClosed', '', 'return 0')
   def test_SupportRequest_updateMonitoringState_script_notDestroyed(self):
     support_request = self._makeSupportRequest()
     support_request.setResource("service_module/slapos_crm_monitoring")
@@ -2142,7 +2140,7 @@ class TestSlaposCrmUpdateSupportRequestState(SlapOSTestCaseMixinWithAbort):
     self.assertEqual(len(event_list), 0)
     self.assertEqual(ticket.getSimulationState(), "submitted")
 
-  @simulate('ERP5Site_isSupportRequestCreationClosed', '','return 0')
+  @simulate('Project_isSupportRequestCreationClosed', '', 'return 0')
   def test_SupportRequest_updateMonitoringState_script_invalidated(self):
     support_request = self._makeSupportRequest()
     support_request.setResource("service_module/slapos_crm_monitoring")

master/bt5/slapos_crm/TestTemplateItem/portal_components/test.erp5.testSlapOSCRMSkins.py

@@ -205,93 +205,69 @@ class TestSlapOSisSupportRequestCreationClosed(TestCRMSkinsMixin):
   def afterSetUp(self):
     TestCRMSkinsMixin.afterSetUp(self)
     self.project = self.addProject()
-    self._cancelTestSupportRequestList()
-    self.clearCache()
-
-  def test_ERP5Site_isSupportRequestCreationClosed(self):
-
-    person = self.makePerson(self.project, user=0)
-    other_person = self.makePerson(self.project, user=0)
-    url = person.getRelativeUrl()
-    self.assertFalse(self.portal.ERP5Site_isSupportRequestCreationClosed(url))
-    self.assertFalse(self.portal.ERP5Site_isSupportRequestCreationClosed())
+    self.other_project = self.addProject()
+    # ensure it is set to 5
     self.portal.portal_preferences.slapos_default_system_preference\
       .setPreferredSupportRequestCreationLimit(5)
-
-    def newSupportRequest():
-      sr = self.portal.support_request_module.newContent(\
-                        title="Test Support Request POIUY",
-                        resource="service_module/slapos_crm_monitoring",
-                        destination_decision=url)
-      sr.validate()
-      sr.immediateReindexObject()
-
-    newSupportRequest()
-    self.assertFalse(self.portal.ERP5Site_isSupportRequestCreationClosed(url))
-    newSupportRequest()
-    self.assertFalse(self.portal.ERP5Site_isSupportRequestCreationClosed(url))
-    newSupportRequest()
-    self.assertFalse(self.portal.ERP5Site_isSupportRequestCreationClosed(url))
-    newSupportRequest()
-    self.assertFalse(self.portal.ERP5Site_isSupportRequestCreationClosed(url))
-    newSupportRequest()
-    # It hit cache
-    self.assertFalse(self.portal.ERP5Site_isSupportRequestCreationClosed(url))
     self.clearCache()
-    self.assertTrue(self.portal.ERP5Site_isSupportRequestCreationClosed(url))
-
-    self.assertTrue(self.portal.ERP5Site_isSupportRequestCreationClosed())
 
-    self.assertFalse(self.portal.ERP5Site_isSupportRequestCreationClosed(
-                     other_person.getRelativeUrl()))
-
-  def test_ERP5Site_isSupportRequestCreationClosed_suspended_state(self):
-    person = self.makePerson(self.project, user=0)
-    url = person.getRelativeUrl()
-    self.assertFalse(self.portal.ERP5Site_isSupportRequestCreationClosed(url))
-    self.assertFalse(self.portal.ERP5Site_isSupportRequestCreationClosed())
-
-    def newSupportRequest():
-      sr = self.portal.support_request_module.newContent(\
-                        title="Test Support Request POIUY",
+  def newDummySupportRequest(self,
                              resource="service_module/slapos_crm_monitoring",
-                        destination_decision=url)
-      sr.validate()
-      sr.suspend()
-      sr.immediateReindexObject()
-    # Create five tickets, the limit of ticket creation
-    newSupportRequest()
-    newSupportRequest()
-    newSupportRequest()
-    newSupportRequest()
-    newSupportRequest()
-    self.assertFalse(self.portal.ERP5Site_isSupportRequestCreationClosed(url))
-    self.assertFalse(self.portal.ERP5Site_isSupportRequestCreationClosed())
-
-
-  def test_ERP5Site_isSupportRequestCreationClosed_nonmonitoring(self):
-    person = self.makePerson(self.project, user=0)
-    url = person.getRelativeUrl()
-    self.assertFalse(self.portal.ERP5Site_isSupportRequestCreationClosed(url))
-    self.assertFalse(self.portal.ERP5Site_isSupportRequestCreationClosed())
-
-    def newSupportRequest():
+                             state='validated'):
     sr = self.portal.support_request_module.newContent(\
-                        title="Test Support Request POIUY",
-                        destination_decision=url)
+      title="Test isSupportRequestCreationClosed %s" % self.generateNewId(),
+      resource=resource,
+      source_project_value=self.project)
+    if state == 'validated':
+      sr.validate()
+    elif state == 'suspended':
       sr.validate()
+      sr.suspend()
+    elif state == 'submited':
+      sr.submit()
     sr.immediateReindexObject()
 
-    # Create five tickets, the limit of ticket creation
-    newSupportRequest()
-    newSupportRequest()
-    newSupportRequest()
-    newSupportRequest()
-    newSupportRequest()
-
-    self.assertFalse(self.portal.ERP5Site_isSupportRequestCreationClosed(url))
-    self.assertFalse(self.portal.ERP5Site_isSupportRequestCreationClosed())
-
+  def test_Project_isSupportRequestCreationClosed(self, state='validated'):
+    self.assertFalse(self.project.Project_isSupportRequestCreationClosed())
+    self.newDummySupportRequest(state=state)
+    self.assertFalse(self.project.Project_isSupportRequestCreationClosed())
+    self.newDummySupportRequest(state=state)
+    self.assertFalse(self.project.Project_isSupportRequestCreationClosed())
+    self.newDummySupportRequest(state=state)
+    self.assertFalse(self.project.Project_isSupportRequestCreationClosed())
+    self.newDummySupportRequest(state=state)
+    self.assertFalse(self.project.Project_isSupportRequestCreationClosed())
+    self.newDummySupportRequest(state=state)
+    self.assertTrue(self.project.Project_isSupportRequestCreationClosed())
+    self.newDummySupportRequest(state=state)
+    self.assertTrue(self.project.Project_isSupportRequestCreationClosed())
+    # it dont close another project
+    self.assertFalse(self.other_project.Project_isSupportRequestCreationClosed())
+
+  def test_Project_isSupportRequestCreationClosed_submited_state(self):
+    self.test_Project_isSupportRequestCreationClosed(state='submited')
+
+  def test_Project_isSupportRequestCreationClosed_suspended_state(self):
+    self.test_Project_isSupportRequestCreationClosed(state='suspended')
+
+  def test_Project_isSupportRequestCreationClosed_nonmonitoring(self):
+    self.assertFalse(self.project.Project_isSupportRequestCreationClosed())
+    self.newDummySupportRequest(resource='')
+    self.assertFalse(self.project.Project_isSupportRequestCreationClosed())
+    self.newDummySupportRequest(resource='')
+    self.assertFalse(self.project.Project_isSupportRequestCreationClosed())
+    self.newDummySupportRequest(resource='')
+    self.assertFalse(self.project.Project_isSupportRequestCreationClosed())
+    self.newDummySupportRequest(resource='')
+    self.assertFalse(self.project.Project_isSupportRequestCreationClosed())
+    self.newDummySupportRequest(resource='')
+    self.assertFalse(self.project.Project_isSupportRequestCreationClosed())
+    self.newDummySupportRequest(resource='')
+    self.assertFalse(self.project.Project_isSupportRequestCreationClosed())
+    self.newDummySupportRequest(resource='')
+    self.assertFalse(self.project.Project_isSupportRequestCreationClosed())
+    # it dont close another project
+    self.assertFalse(self.other_project.Project_isSupportRequestCreationClosed())
 
 class TestSlapOSHasError(SlapOSTestCaseMixin):