slapos_crm: fixes and tests for SLA related tickets.

master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SoftwareInstance_getReportedErrorDict.py

@@ -50,8 +50,15 @@ if context.getPortalType() == 'Slave Instance' and compute_node.getPortalType()
 
 
 sla_dict = context.getSlaXmlAsDict()
+instance_sla_error_list = []
+instance_project_reference = context.getFollowUpReference()
+project_reference = compute_node.getFollowUpReference()
+
+if project_reference != instance_project_reference:
+  instance_sla_error_list.append("Instance and Compute node project do not match on: %s (%s != %s)" % (
+    context.getTitle(), project_reference, instance_project_reference))
+
 if sla_dict:
-  instance_sla_error_list = []
   instance_title = context.getTitle()
   # Simple check of instance SLAs
   if "computer_guid" in sla_dict:
@@ -60,21 +67,18 @@ if sla_dict:
       instance_sla_error_list.append('computer_guid do not match on: %s (%s != %s)' % (
         instance_title, computer_guid, compute_node.getReference()))
 
-    if "instance_guid" in sla_dict:
-      instance_guid = sla_dict.pop("instance_guid")
-      if context.getPortalType() != 'Slave Instance':
-        instance_sla_error_list.append('instance_guid is provided to a Software Instance: %s' % instance_title)
+  if "instance_guid" in sla_dict:
+    instance_guid = sla_dict.pop("instance_guid")
+    if context.getPortalType() != 'Slave Instance':
+      instance_sla_error_list.append('instance_guid is provided to a Software Instance: %s' % instance_title)
+    else:
+      if compute_node.getPortalType() == "Remote Node":
+        instance_sla_error_list.append('instance_guid provided on %s and it is allocated on a REMOTE NODE' % instance_title)
       else:
-        if compute_node.getPortalType() == "Remote Node":
-          instance_sla_error_list.append('instance_guid provided on %s and it is allocated on a REMOTE NODE' % instance_title)
-        else:
-          software_instance = compute_partition.getAggregateRelatedValue(portal_type='Software Instance')
-          if software_instance is None:
-            instance_sla_error_list.append('instance_guid provided on %s but no Software Instance was found' % instance_title)
-          else:
-            if software_instance.getReference() != instance_guid:
-              instance_sla_error_list.append('instance_guid do not match on: %s (%s != %s)' % (
-                instance_title, instance_guid, software_instance.getReference()))
+        software_instance = compute_partition.getAggregateRelatedValue(portal_type='Software Instance')
+        if software_instance is not None and software_instance.getReference() != instance_guid:
+          instance_sla_error_list.append('instance_guid do not match on: %s (%s != %s)' % (
+              instance_title, instance_guid, software_instance.getReference()))
 
   if 'network_guid' in sla_dict:
     network_guid = sla_dict.pop('network_guid')
@@ -83,31 +87,28 @@ if sla_dict:
       instance_sla_error_list.append('network_guid do not match on: %s (%s != %s)' % (
         instance_title, network_guid, network_reference))
 
-  project_reference = compute_node.getFollowUpReference()
   if 'project_guid' in sla_dict:
     project_guid = sla_dict.pop("project_guid")
     if project_reference != project_guid:
       instance_sla_error_list.append('project_guid do not match on: %s (%s != %s)' % (
         instance_title, project_guid, project_reference))
 
-  instance_project_reference = context.getFollowUpReference()
-  if project_reference != instance_project_reference:
-    instance_sla_error_list.append("Instance and Compute node project don't match on: %s (%s != %s)" % (
-      instance_title, project_reference, instance_project_reference))
+if instance_sla_error_list:
+  # Slave instance is allocated but the software instance was already destroyed
+  error_dict['notification_message_reference'] = 'slapos-crm-instance-tree-has-invalid-sla.notification'
+  error_dict = updateErrorDictWithError(error_dict)
+  error_text = ""
+  for _e in instance_sla_error_list:
+    error_text += "  * %s\n" % _e
 
-  if instance_sla_error_list:
-    # Slave instance is allocated but the software instance was already destroyed
-    error_dict['notification_message_reference'] = 'slapos-crm-instance-tree-has-invalid-sla.notification'
-    error_dict = updateErrorDictWithError(error_dict)
-    error_text = ""
-    for _e in instance_sla_error_list:
-      error_text += "  * %s\n" % _e
-
-    error_dict['error_text'] = error_text
-    error_dict['ticket_description'] = "%s has invalid Service Level Aggrement." % instance_title
-    error_dict['message'] = "%s Detected inconsistencies:\n%s" % (
-      error_text, error_dict['ticket_description'])
-    return error_dict
+  error_dict['error_text'] = error_text
+  error_dict['ticket_description'] = """%s has invalid Service Level Aggrement.
+
+Detected inconsistencies:
+
+%s""" % (instance_title, error_text)
+  error_dict['message'] = error_dict['ticket_description']
+  return error_dict
 
 # Skip to check if monitor disabled on the compute node.
 # Remote node has no state.

master/bt5/slapos_crm/TestTemplateItem/portal_components/test.erp5.testSlapOSCRMMonitoringAlarm.py

@@ -26,6 +26,16 @@ from DateTime import DateTime
 import time
 
 class TestSlapOSCrmMonitoringMixin(SlapOSTestCaseMixinWithAbort):
+
+  def assertEventTicket(self, event, ticket, tree_or_node):
+    self.assertEqual(event.getFollowUp(), ticket.getRelativeUrl())
+    self.assertEqual(event.getSourceProject(), tree_or_node.getFollowUp())
+    self.assertEqual(ticket.getSourceProject(), tree_or_node.getFollowUp())
+    self.assertEqual(ticket.getCausality(), tree_or_node.getRelativeUrl())
+    self.assertEqual(ticket.getSimulationState(), "submitted")
+    self.assertEqual(event.getSimulationState(), "delivered")
+    self.assertEqual(event.getPortalType(), "Web Message")
+
   def _makeNotificationMessage(self, reference):
     notification_message = self.portal.notification_message_module.newContent(
       portal_type="Notification Message",
@@ -47,6 +57,22 @@ class TestSlapOSCrmMonitoringMixin(SlapOSTestCaseMixinWithAbort):
       return support_request_list[0]
     return None
 
+  def _makeSupportRequest(self):
+    person = self.portal.person_module\
+         .newContent(portal_type="Person")
+    support_request = self.portal.support_request_module.newContent(
+      portal_type="Support Request"
+    )
+    support_request.submit()
+    new_id = self.generateNewId()
+    support_request.edit(
+        title="Support Request éçà %s" % new_id, #pylint: disable=invalid-encoded-data
+        reference="TESTSRQ-%s" % new_id,
+        destination_decision_value=person
+    )
+
+    return support_request
+
 class TestSlapOSCrmCheckProjectAllocationConsistencyState(TestSlapOSCrmMonitoringMixin):
   launch_caucase = 1
 
@@ -263,13 +289,7 @@ class TestSlapOSCrmMonitoringCheckComputeNodeState(TestSlapOSCrmMonitoringMixin)
       ).getTitle()
     )
     self.assertIn(compute_node.getReference(), event.getTextContent())
-    self.assertEqual(event.getFollowUp(), ticket.getRelativeUrl())
-    self.assertEqual(event.getSourceProject(), compute_node.getFollowUp())
-    self.assertEqual(ticket.getSourceProject(), compute_node.getFollowUp())
-    self.assertEqual(ticket.getCausality(), compute_node.getRelativeUrl())
-    self.assertEqual(ticket.getSimulationState(), "submitted")
-    self.assertEqual(event.getSimulationState(), "delivered")
-    self.assertEqual(event.getPortalType(), "Web Message")
+    self.assertEventTicket(event, ticket, compute_node)
 
   @simulate('Project_isSupportRequestCreationClosed', '*args, **kwargs', 'return 0')
   @simulate('NotificationTool_getDocumentValue',
@@ -308,13 +328,8 @@ class TestSlapOSCrmMonitoringCheckComputeNodeState(TestSlapOSCrmMonitoringMixin)
       ).getTitle()
     )
     self.assertIn(compute_node.getReference(), event.getTextContent())
-    self.assertEqual(event.getFollowUp(), ticket.getRelativeUrl())
-    self.assertEqual(event.getSourceProject(), compute_node.getFollowUp())
-    self.assertEqual(ticket.getSourceProject(), compute_node.getFollowUp())
-    self.assertEqual(ticket.getCausality(), compute_node.getRelativeUrl())
-    self.assertEqual(ticket.getSimulationState(), "submitted")
-    self.assertEqual(event.getSimulationState(), "delivered")
-    self.assertEqual(event.getPortalType(), "Web Message")
+    self.assertEventTicket(event, ticket, compute_node)
+
 
     compute_node.setAccessStatus("")
     message = ticket.SupportRequest_recheckMonitoring()
@@ -327,8 +342,9 @@ class TestSlapOSCrmMonitoringCheckComputeNodeState(TestSlapOSCrmMonitoringMixin)
   'return context.restrictedTraverse(' \
   'context.REQUEST["test_ComputeNode_checkMonitoringState_stalled_instance"])')
   def test_ComputeNode_checkMonitoringState_script_stalledInstance(self):
-    compute_node, _ = self._makeComputeNode(self.addProject())
-    self._makeComplexComputeNode(self.addProject())
+    project = self.addProject()
+    compute_node, _ = self._makeComputeNode(project)
+    self._makeComplexComputeNode(project)
     compute_node = self.compute_node
 
     self.portal.REQUEST['test_ComputeNode_checkMonitoringState_stalled_instance'] = \
@@ -367,13 +383,7 @@ class TestSlapOSCrmMonitoringCheckComputeNodeState(TestSlapOSCrmMonitoringMixin)
       ).getTitle()
     )
     self.assertIn(compute_node.getReference(), event.getTextContent())
-    self.assertEqual(event.getFollowUp(), ticket.getRelativeUrl())
-    self.assertEqual(event.getSourceProject(), compute_node.getFollowUp())
-    self.assertEqual(ticket.getSourceProject(), compute_node.getFollowUp())
-    self.assertEqual(ticket.getCausality(), compute_node.getRelativeUrl())
-    self.assertEqual(ticket.getSimulationState(), "submitted")
-    self.assertEqual(event.getSimulationState(), "delivered")
-    self.assertEqual(event.getPortalType(), "Web Message")
+    self.assertEventTicket(event, ticket, compute_node)
 
     self.start_requested_software_instance.setAccessStatus("")
 
@@ -387,8 +397,9 @@ class TestSlapOSCrmMonitoringCheckComputeNodeState(TestSlapOSCrmMonitoringMixin)
   'return context.restrictedTraverse(' \
   'context.REQUEST["test_ComputeNode_checkMonitoringState_stalled_instance"])')
   def test_ComputeNode_checkMonitoringState_script_stalledInstanceSingle(self):
-    compute_node, _ = self._makeComputeNode(self.addProject())
-    self._makeComplexComputeNode(self.addProject())
+    project = self.addProject()
+    compute_node, _ = self._makeComputeNode(project)
+    self._makeComplexComputeNode(project)
     compute_node = self.compute_node
 
     self.portal.REQUEST['test_ComputeNode_checkMonitoringState_stalled_instance'] = \
@@ -427,13 +438,8 @@ class TestSlapOSCrmMonitoringCheckComputeNodeState(TestSlapOSCrmMonitoringMixin)
       ).getTitle()
     )
     self.assertIn(compute_node.getReference(), event.getTextContent())
-    self.assertEqual(event.getFollowUp(), ticket.getRelativeUrl())
-    self.assertEqual(event.getSourceProject(), compute_node.getFollowUp())
-    self.assertEqual(ticket.getSourceProject(), compute_node.getFollowUp())
-    self.assertEqual(ticket.getCausality(), compute_node.getRelativeUrl())
-    self.assertEqual(ticket.getSimulationState(), "submitted")
-    self.assertEqual(event.getSimulationState(), "delivered")
-    self.assertEqual(event.getPortalType(), "Web Message")
+    self.assertEventTicket(event, ticket, compute_node)
+
 
     self.start_requested_software_instance.setAccessStatus("")
     self.start_requested_software_installation.setAccessStatus("")
@@ -451,8 +457,9 @@ class TestSlapOSCrmMonitoringCheckComputeNodeState(TestSlapOSCrmMonitoringMixin)
   'return context.restrictedTraverse(' \
   'context.REQUEST["test_ComputeNode_checkMonitoringState_data_array"])')
   def test_ComputeNode_checkMonitoringState_script_modificationArray(self):
-    compute_node, _ = self._makeComputeNode(self.addProject())
-    self._makeComplexComputeNode(self.addProject())
+    project = self.addProject()
+    compute_node, _ = self._makeComputeNode(project)
+    self._makeComplexComputeNode(project)
     compute_node = self.compute_node
 
     self.portal.REQUEST['test_ComputeNode_checkMonitoringState_script_modificationArray'] = \
@@ -495,19 +502,14 @@ class TestSlapOSCrmMonitoringCheckComputeNodeState(TestSlapOSCrmMonitoringMixin)
       ).getTitle()
     )
     self.assertIn(compute_node.getReference(), event.getTextContent())
-    self.assertEqual(event.getFollowUp(), ticket.getRelativeUrl())
-    self.assertEqual(event.getSourceProject(), compute_node.getFollowUp())
-    self.assertEqual(ticket.getSourceProject(), compute_node.getFollowUp())
-    self.assertEqual(ticket.getCausality(), compute_node.getRelativeUrl())
-    self.assertEqual(ticket.getSimulationState(), "submitted")
-    self.assertEqual(event.getSimulationState(), "delivered")
-    self.assertEqual(event.getPortalType(), "Web Message")
+    self.assertEventTicket(event, ticket, compute_node)
 
   @simulate('Project_isSupportRequestCreationClosed', '*args, **kwargs', 'return 0')
   def test_ComputeNode_checkMonitoringState_installation_no_information(self):
     with PinnedDateTime(self, DateTime() - 1.1):
-      compute_node, _ = self._makeComputeNode(self.addProject())
-      self._makeComplexComputeNode(self.addProject())
+      project = self.addProject()
+      compute_node, _ = self._makeComputeNode(project)
+      self._makeComplexComputeNode(project)
       compute_node = self.compute_node
 
     # Computer and instances are accessed
@@ -528,8 +530,9 @@ class TestSlapOSCrmMonitoringCheckComputeNodeState(TestSlapOSCrmMonitoringMixin)
   @simulate('Project_isSupportRequestCreationClosed', '*args, **kwargs', 'return 0')
   def test_ComputeNode_checkMonitoringState_installation_oldBuild(self):
     with PinnedDateTime(self, DateTime() - 1.1):
-      compute_node, _ = self._makeComputeNode(self.addProject())
-      self._makeComplexComputeNode(self.addProject())
+      project = self.addProject()
+      compute_node, _ = self._makeComputeNode(project)
+      self._makeComplexComputeNode(project)
       compute_node = self.compute_node  
       self.start_requested_software_installation.setAccessStatus("")
 
@@ -549,8 +552,9 @@ class TestSlapOSCrmMonitoringCheckComputeNodeState(TestSlapOSCrmMonitoringMixin)
 
   @simulate('Project_isSupportRequestCreationClosed', '*args, **kwargs', 'return 0')
   def test_ComputeNode_checkMonitoringState_installation_recentBuild(self):
-    compute_node, _ = self._makeComputeNode(self.addProject())
-    self._makeComplexComputeNode(self.addProject())
+    project = self.addProject()
+    self._makeComputeNode(project)
+    self._makeComplexComputeNode(project)
     compute_node = self.compute_node
 
     # Computer and instances are accessed fine.
@@ -575,8 +579,9 @@ class TestSlapOSCrmMonitoringCheckComputeNodeState(TestSlapOSCrmMonitoringMixin)
   'context.REQUEST["test_ComputeNode_checkMonitoringState_notify"])')
   def test_ComputeNode_checkMonitoringState_installation_notifySlow(self):
     with PinnedDateTime(self, DateTime() - 1.1):
-      compute_node, _ = self._makeComputeNode(self.addProject())
-      self._makeComplexComputeNode(self.addProject())
+      project = self.addProject()
+      self._makeComputeNode(project)
+      self._makeComplexComputeNode(project)
       compute_node = self.compute_node
 
     # Computer and instances are accessed fine.
@@ -616,13 +621,7 @@ class TestSlapOSCrmMonitoringCheckComputeNodeState(TestSlapOSCrmMonitoringMixin)
       ).getTitle()
     )
     self.assertIn(compute_node.getReference(), event.getTextContent())
-    self.assertEqual(event.getFollowUp(), ticket.getRelativeUrl())
-    self.assertEqual(event.getSourceProject(), compute_node.getFollowUp())
-    self.assertEqual(ticket.getSourceProject(), compute_node.getFollowUp())
-    self.assertEqual(ticket.getCausality(), compute_node.getRelativeUrl())
-    self.assertEqual(ticket.getSimulationState(), "submitted")
-    self.assertEqual(event.getSimulationState(), "delivered")
-    self.assertEqual(event.getPortalType(), "Web Message")
+    self.assertEventTicket(event, ticket, compute_node)
 
   @simulate('Project_isSupportRequestCreationClosed', '*args, **kwargs', 'return 0')
   @simulate('NotificationTool_getDocumentValue',
@@ -632,8 +631,9 @@ class TestSlapOSCrmMonitoringCheckComputeNodeState(TestSlapOSCrmMonitoringMixin)
   'context.REQUEST["test_ComputeNode_checkMonitoringState_notify"])')
   def test_ComputeNode_checkMonitoringState_installation_notifyError(self):
     with PinnedDateTime(self, DateTime() - 1.1):
-      compute_node, _ = self._makeComputeNode(self.addProject())
-      self._makeComplexComputeNode(self.addProject())
+      project = self.addProject()
+      compute_node, _ = self._makeComputeNode(project)
+      self._makeComplexComputeNode(project)
       compute_node = self.compute_node
 
     self.start_requested_software_installation.setErrorStatus("")
@@ -674,14 +674,7 @@ class TestSlapOSCrmMonitoringCheckComputeNodeState(TestSlapOSCrmMonitoringMixin)
       ).getTitle()
     )
     self.assertIn(compute_node.getReference(), event.getTextContent())
-    self.assertEqual(event.getFollowUp(), ticket.getRelativeUrl())
-    self.assertEqual(event.getSourceProject(), compute_node.getFollowUp())
-    self.assertEqual(ticket.getSourceProject(), compute_node.getFollowUp())
-    self.assertEqual(ticket.getCausality(), compute_node.getRelativeUrl())
-    self.assertEqual(ticket.getSimulationState(), "submitted")
-    self.assertEqual(event.getSimulationState(), "delivered")
-    self.assertEqual(event.getPortalType(), "Web Message")
-
+    self.assertEventTicket(event, ticket, compute_node)
 
 class TestSlapOSCrmSoftwareInstance_checkInstanceTreeMonitoringState(TestSlapOSCrmMonitoringMixin):
   launch_caucase = 1
@@ -776,8 +769,9 @@ class TestSlapOSCrmSoftwareInstance_checkInstanceTreeMonitoringState(TestSlapOSC
   'context.REQUEST["test_SoftwareInstance_checkInstanceTreeMonitoringState_notify"])')
   def test_SoftwareInstance_checkInstanceTreeMonitoringState_script_notifyError(self):
     with PinnedDateTime(self, DateTime() - 1.1):
-      self._makeComputeNode(self.addProject())
-      self._makeComplexComputeNode(self.addProject())
+      project = self.addProject()
+      self._makeComputeNode(project)
+      self._makeComplexComputeNode(project)
 
       software_instance = self.start_requested_software_instance
       instance_tree = software_instance.getSpecialiseValue()
@@ -809,19 +803,14 @@ class TestSlapOSCrmSoftwareInstance_checkInstanceTreeMonitoringState(TestSlapOSC
       ).getTitle()
     )
     self.assertIn(instance_tree.getReference(), event.getTextContent())
-    self.assertEqual(event.getFollowUp(), ticket.getRelativeUrl())
-    self.assertEqual(event.getSourceProject(), instance_tree.getFollowUp())
-    self.assertEqual(ticket.getSourceProject(), instance_tree.getFollowUp())
-    self.assertEqual(ticket.getCausality(), instance_tree.getRelativeUrl())
-    self.assertEqual(ticket.getSimulationState(), "submitted")
-    self.assertEqual(event.getSimulationState(), "delivered")
-    self.assertEqual(event.getPortalType(), "Web Message")
+    self.assertEventTicket(event, ticket, instance_tree)
 
   @simulate('Project_isSupportRequestCreationClosed', '', 'return 0')
   def test_SoftwareInstance_checkInstanceTreeMonitoringState_script_notifyErrorTolerance(self):
     with PinnedDateTime(self, DateTime() - 1.1):
-      self._makeComputeNode(self.addProject())
-      self._makeComplexComputeNode(self.addProject())
+      project = self.addProject()
+      self._makeComputeNode(project)
+      self._makeComplexComputeNode(project)
 
       software_instance = self.start_requested_software_instance
       instance_tree = software_instance.getSpecialiseValue()
@@ -850,8 +839,9 @@ class TestSlapOSCrmSoftwareInstance_checkInstanceTreeMonitoringState(TestSlapOSC
   'context.REQUEST["test_SoftwareInstance_checkInstanceTreeMonitoringState_notify"])')
   def test_SoftwareInstance_checkInstanceTreeMonitoringState_script_notifyNotAllocated(self):
     with PinnedDateTime(self, DateTime() - 1.1):
-      self._makeComputeNode(self.addProject())
-      self._makeComplexComputeNode(self.addProject())
+      project = self.addProject()
+      self._makeComputeNode(project)
+      self._makeComplexComputeNode(project)
 
       software_instance = self.start_requested_software_instance
       instance_tree = software_instance.getSpecialiseValue()
@@ -882,14 +872,7 @@ class TestSlapOSCrmSoftwareInstance_checkInstanceTreeMonitoringState(TestSlapOSC
       ).getTitle()
     )
     self.assertIn(instance_tree.getReference(), event.getTextContent())
-    self.assertEqual(event.getFollowUp(), ticket.getRelativeUrl())
-    self.assertEqual(event.getSourceProject(), instance_tree.getFollowUp())
-    self.assertEqual(ticket.getSourceProject(), instance_tree.getFollowUp())
-    self.assertEqual(ticket.getCausality(), instance_tree.getRelativeUrl())
-    self.assertEqual(ticket.getSimulationState(), "submitted")
-    self.assertEqual(event.getSimulationState(), "delivered")
-    self.assertEqual(event.getPortalType(), "Web Message")
-
+    self.assertEventTicket(event, ticket, instance_tree)
 
   @simulate('Project_isSupportRequestCreationClosed', '', 'return 0')
   @simulate('NotificationTool_getDocumentValue',
@@ -899,8 +882,9 @@ class TestSlapOSCrmSoftwareInstance_checkInstanceTreeMonitoringState(TestSlapOSC
   'context.REQUEST["test_SoftwareInstance_checkInstanceTreeMonitoringState_notify"])')
   def test_SoftwareInstance_checkInstanceTreeMonitoringState_script_close_forever(self):
     with PinnedDateTime(self, DateTime() - 1.1):
-      self._makeComputeNode(self.addProject())
-      self._makeComplexComputeNode(self.addProject())
+      project = self.addProject()
+      self._makeComputeNode(project)
+      self._makeComplexComputeNode(project)
 
       software_instance = self.start_requested_software_instance
       instance_tree = software_instance.getSpecialiseValue()
@@ -933,20 +917,14 @@ class TestSlapOSCrmSoftwareInstance_checkInstanceTreeMonitoringState(TestSlapOSC
       ).getTitle()
     )
     self.assertIn(instance_tree.getReference(), event.getTextContent())
-    self.assertEqual(event.getFollowUp(), ticket.getRelativeUrl())
-    self.assertEqual(event.getSourceProject(), instance_tree.getFollowUp())
-    self.assertEqual(ticket.getSourceProject(), instance_tree.getFollowUp())
-    self.assertEqual(ticket.getCausality(), instance_tree.getRelativeUrl())
-    self.assertEqual(ticket.getSimulationState(), "submitted")
-    self.assertEqual(event.getSimulationState(), "delivered")
-    self.assertEqual(event.getPortalType(), "Web Message")
-
+    self.assertEventTicket(event, ticket, instance_tree)
 
   @simulate('Project_isSupportRequestCreationClosed', '', 'return 0')
   def test_SoftwareInstance_checkInstanceTreeMonitoringState_script_tooEarly(self):
     with PinnedDateTime(self, DateTime()):
-      self._makeComputeNode(self.addProject())
-      self._makeComplexComputeNode(self.addProject())
+      project = self.addProject()
+      self._makeComputeNode(project)
+      self._makeComplexComputeNode(project)
 
       software_instance = self.start_requested_software_instance
       instance_tree = software_instance.getSpecialiseValue()
@@ -967,8 +945,9 @@ class TestSlapOSCrmSoftwareInstance_checkInstanceTreeMonitoringState(TestSlapOSC
   @simulate('Project_isSupportRequestCreationClosed', '', 'return 1')
   def test_SoftwareInstance_checkInstanceTreeMonitoringState_script_closed(self):
     with PinnedDateTime(self, DateTime() - 1):
-      self._makeComputeNode(self.addProject())
-      self._makeComplexComputeNode(self.addProject())
+      project = self.addProject()
+      self._makeComputeNode(project)
+      self._makeComplexComputeNode(project)
 
       software_instance = self.start_requested_software_instance
       instance_tree = software_instance.getSpecialiseValue()
@@ -1012,14 +991,7 @@ class TestSlapOSCrmSoftwareInstance_checkInstanceTreeMonitoringState(TestSlapOSC
     event = event_list[0]
 
     self.assertIn('#error foo', event.getTextContent())
-    self.assertEqual(event.getFollowUp(), ticket.getRelativeUrl())
-    self.assertEqual(event.getSourceProject(), instance_tree.getFollowUp())
-    self.assertEqual(ticket.getSourceProject(), instance_tree.getFollowUp())
-    self.assertEqual(ticket.getCausality(), instance_tree.getRelativeUrl())
-    self.assertEqual(ticket.getSimulationState(), "submitted")
-    self.assertEqual(event.getSimulationState(), "delivered")
-    self.assertEqual(event.getPortalType(), "Web Message")
-
+    self.assertEventTicket(event, ticket, instance_tree)
 
   @simulate('Project_isSupportRequestCreationClosed', '', 'return 0')
   def test_SoftwareInstance_checkInstanceTreeMonitoringState_script_slaveWithoutSoftwareInstance(self):
@@ -1052,12 +1024,285 @@ class TestSlapOSCrmSoftwareInstance_checkInstanceTreeMonitoringState(TestSlapOSC
     self.assertIn('is allocated on a destroyed software instance',
                   event.getTextContent())
     self.assertEqual(event.getFollowUp(), ticket.getRelativeUrl())
-    self.assertEqual(event.getSourceProject(), instance_tree.getFollowUp())
-    self.assertEqual(ticket.getSourceProject(), instance_tree.getFollowUp())
-    self.assertEqual(ticket.getCausality(), instance_tree.getRelativeUrl())
-    self.assertEqual(ticket.getSimulationState(), "submitted")
-    self.assertEqual(event.getSimulationState(), "delivered")
-    self.assertEqual(event.getPortalType(), "Web Message")
+    self.assertEventTicket(event, ticket, instance_tree)
+
+
+  @simulate('Project_isSupportRequestCreationClosed', '', 'return 0')
+  def test_SoftwareInstance_checkInstanceTreeMonitoringState_script_instanceBadComputeGuid(self):
+    with PinnedDateTime(self, DateTime() - 1.1):
+      project = self.addProject()
+      self._makeComputeNode(project)
+      self._makeComplexComputeNode(project)
+
+    software_instance = self.start_requested_software_instance
+    instance_tree = software_instance.getSpecialiseValue()
+
+    # Something changed before allocation for whatever reason
+    software_instance.setSlaXml("""<?xml version='1.0' encoding='utf-8'?>
+        <instance>
+        <parameter id='computer_guid'>%s_foo</parameter>
+        </instance>""" % self.compute_node.getReference())
+
+    instance_tree.setSlaXml(software_instance.getSlaXml())
+
+    self.tic()
+
+    software_instance.SoftwareInstance_checkInstanceTreeMonitoringState()
+    error_dict = software_instance.SoftwareInstance_getReportedErrorDict(tolerance=30)
+    self.tic()
+
+    ticket_title = "Instance Tree %s is failing." % (instance_tree.getTitle())
+    self.assertEqual(error_dict['ticket_title'], ticket_title)
+    ticket = self._getGeneratedSupportRequest(instance_tree.getUid())
+
+    self.assertNotEqual(ticket, None)
+    self.assertEqual(ticket.getTitle(), error_dict['ticket_title'])
+    event_list = ticket.getFollowUpRelatedValueList()
+    self.assertEqual(len(event_list), 1)
+    event = event_list[0]
+
+    self.assertIn('has invalid Service Level Aggrement.',
+                  event.getTextContent())
+    self.assertIn(' computer_guid do not match on:',
+                  event.getTextContent())
+    self.assertEqual(event.getFollowUp(), ticket.getRelativeUrl())
+    self.assertEventTicket(event, ticket, instance_tree)
+
+
+  @simulate('Project_isSupportRequestCreationClosed', '', 'return 0')
+  def test_SoftwareInstance_checkInstanceTreeMonitoringState_script_instanceBadNetworkGuid(self):
+    with PinnedDateTime(self, DateTime() - 1.1):
+      project = self.addProject()
+      self._makeComputeNode(project)
+      self._makeComplexComputeNode(project)
+
+    software_instance = self.start_requested_software_instance
+    instance_tree = software_instance.getSpecialiseValue()
+
+    # Something changed before allocation for whatever reason
+    software_instance.setSlaXml("""<?xml version='1.0' encoding='utf-8'?>
+        <instance>
+        <parameter id='network_guid'>NETFAKE-1</parameter>
+        </instance>""")
+
+    instance_tree.setSlaXml(software_instance.getSlaXml())
+
+    self.tic()
+
+    software_instance.SoftwareInstance_checkInstanceTreeMonitoringState()
+    error_dict = software_instance.SoftwareInstance_getReportedErrorDict(tolerance=30)
+    self.tic()
+
+    ticket_title = "Instance Tree %s is failing." % (instance_tree.getTitle())
+    self.assertEqual(error_dict['ticket_title'], ticket_title)
+    ticket = self._getGeneratedSupportRequest(instance_tree.getUid())
+
+    self.assertNotEqual(ticket, None)
+    self.assertEqual(ticket.getTitle(), error_dict['ticket_title'])
+    event_list = ticket.getFollowUpRelatedValueList()
+    self.assertEqual(len(event_list), 1)
+    event = event_list[0]
+
+    self.assertIn('has invalid Service Level Aggrement.',
+                  event.getTextContent())
+    self.assertIn(' network_guid do not match on:',
+                  event.getTextContent())
+    self.assertEventTicket(event, ticket, instance_tree)
+
+
+  @simulate('Project_isSupportRequestCreationClosed', '', 'return 0')
+  def test_SoftwareInstance_checkInstanceTreeMonitoringState_script_instanceBadProjectGuid(self):
+    with PinnedDateTime(self, DateTime() - 1.1):
+      project = self.addProject()
+      self._makeComputeNode(project)
+      self._makeComplexComputeNode(project)
+
+    software_instance = self.start_requested_software_instance
+    instance_tree = software_instance.getSpecialiseValue()
+
+    # Something changed before allocation for whatever reason
+    software_instance.setSlaXml("""<?xml version='1.0' encoding='utf-8'?>
+        <instance>
+        <parameter id='project_guid'>PROJFAKE-1</parameter>
+        </instance>""")
+
+    instance_tree.setSlaXml(software_instance.getSlaXml())
+
+    self.tic()
+
+    software_instance.SoftwareInstance_checkInstanceTreeMonitoringState()
+    error_dict = software_instance.SoftwareInstance_getReportedErrorDict(tolerance=30)
+    self.tic()
+
+    ticket_title = "Instance Tree %s is failing." % (instance_tree.getTitle())
+    self.assertEqual(error_dict['ticket_title'], ticket_title)
+    ticket = self._getGeneratedSupportRequest(instance_tree.getUid())
+
+    self.assertNotEqual(ticket, None)
+    self.assertEqual(ticket.getTitle(), error_dict['ticket_title'])
+    event_list = ticket.getFollowUpRelatedValueList()
+    self.assertEqual(len(event_list), 1)
+    event = event_list[0]
+
+    self.assertIn('has invalid Service Level Aggrement.',
+                  event.getTextContent())
+    self.assertIn(' project_guid do not match on:',
+                  event.getTextContent())
+    self.assertEventTicket(event, ticket, instance_tree)
+
+  @simulate('Project_isSupportRequestCreationClosed', '', 'return 0')
+  def test_SoftwareInstance_checkInstanceTreeMonitoringState_script_instanceWrongProject(self):
+    with PinnedDateTime(self, DateTime() - 1.1):
+      project = self.addProject()
+      self._makeComputeNode(project)
+      self._makeComplexComputeNode(project)
+
+    software_instance = self.start_requested_software_instance
+    instance_tree = software_instance.getSpecialiseValue()
+
+    other_project = self.addProject()
+    # Forcefully move node to some other project
+    self.compute_node.setFollowUpValue(other_project)
+
+    # Double check if the instance is properly allocated on where
+    # we expect to be.
+    self.assertEqual(self.compute_node.getRelativeUrl(),
+      software_instance.getAggregateValue().getParentValue().getRelativeUrl())
+
+    self.tic()
+
+    software_instance.SoftwareInstance_checkInstanceTreeMonitoringState()
+    error_dict = software_instance.SoftwareInstance_getReportedErrorDict(tolerance=30)
+    self.tic()
+
+    ticket_title = "Instance Tree %s is failing." % (instance_tree.getTitle())
+    self.assertEqual(error_dict['ticket_title'], ticket_title)
+    ticket = self._getGeneratedSupportRequest(instance_tree.getUid())
+
+    self.assertNotEqual(ticket, None)
+    self.assertEqual(ticket.getTitle(), error_dict['ticket_title'])
+    event_list = ticket.getFollowUpRelatedValueList()
+    self.assertEqual(len(event_list), 1)
+    event = event_list[0]
+
+    self.assertIn('has invalid Service Level Aggrement.',
+                  event.getTextContent())
+    self.assertIn(' Instance and Compute node project do not match on:',
+                  event.getTextContent())
+    self.assertEventTicket(event, ticket, instance_tree)
+
+  @simulate('Project_isSupportRequestCreationClosed', '', 'return 0')
+  def test_SoftwareInstance_checkInstanceTreeMonitoringState_script_instanceBadInstanceGuid(self):
+    with PinnedDateTime(self, DateTime() - 1.1):
+      project = self.addProject()
+      self._makeComputeNode(project)
+      self._makeComplexComputeNode(project)
+
+    software_instance = self.start_requested_software_instance
+    instance_tree = software_instance.getSpecialiseValue()
+
+    # Something changed before allocation for whatever reason
+    software_instance.setSlaXml("""<?xml version='1.0' encoding='utf-8'?>
+        <instance>
+        <parameter id='instance_guid'>SIFAKE-1</parameter>
+        </instance>""")
+
+    instance_tree.setSlaXml(software_instance.getSlaXml())
+
+    self.tic()
+
+    software_instance.SoftwareInstance_checkInstanceTreeMonitoringState()
+    error_dict = software_instance.SoftwareInstance_getReportedErrorDict(tolerance=30)
+    self.tic()
+
+    ticket_title = "Instance Tree %s is failing." % (instance_tree.getTitle())
+    self.assertEqual(error_dict['ticket_title'], ticket_title)
+    ticket = self._getGeneratedSupportRequest(instance_tree.getUid())
+
+    self.assertNotEqual(ticket, None)
+    self.assertEqual(ticket.getTitle(), error_dict['ticket_title'])
+    event_list = ticket.getFollowUpRelatedValueList()
+    self.assertEqual(len(event_list), 1)
+    event = event_list[0]
+
+    self.assertIn('has invalid Service Level Aggrement.',
+                  event.getTextContent())
+    self.assertIn(' instance_guid is provided to a Software Instance:',
+                  event.getTextContent())
+    self.assertEventTicket(event, ticket, instance_tree)
+
+  @simulate('Project_isSupportRequestCreationClosed', '', 'return 0')
+  def test_SoftwareInstance_checkInstanceTreeMonitoringState_script_slaveInstanceGuidOnRemote(self):
+    with PinnedDateTime(self, DateTime() - 1.1):
+      _, _, _, _, _, instance_tree = self.bootstrapAllocableInstanceTree(
+          allocation_state='allocated', node='remote', shared=True)
+      software_instance = instance_tree.getSuccessorValue()
+
+    # Something changed before allocation for whatever reason
+    software_instance.setSlaXml("""<?xml version='1.0' encoding='utf-8'?>
+        <instance>
+        <parameter id='instance_guid'>SIFAKE-1</parameter>
+        </instance>""")
+
+    instance_tree.setSlaXml(software_instance.getSlaXml())
+
+    self.tic()
+
+    software_instance.SoftwareInstance_checkInstanceTreeMonitoringState()
+    error_dict = software_instance.SoftwareInstance_getReportedErrorDict(tolerance=30)
+    self.tic()
+
+    ticket_title = "Instance Tree %s is failing." % (instance_tree.getTitle())
+    self.assertEqual(error_dict['ticket_title'], ticket_title)
+    ticket = self._getGeneratedSupportRequest(instance_tree.getUid())
+
+    self.assertNotEqual(ticket, None)
+    self.assertEqual(ticket.getTitle(), error_dict['ticket_title'])
+    event_list = ticket.getFollowUpRelatedValueList()
+    self.assertEqual(len(event_list), 1)
+    event = event_list[0]
+
+    self.assertIn('has invalid Service Level Aggrement.',
+                  event.getTextContent())
+    self.assertIn(
+      ' instance_guid provided on test tree and it is allocated on a REMOTE NODE',
+      event.getTextContent())
+    self.assertEventTicket(event, ticket, instance_tree)
+
+  @simulate('Project_isSupportRequestCreationClosed', '', 'return 0')
+  def test_SoftwareInstance_checkInstanceTreeMonitoringState_script_slaveBadInstanceGuid(self):
+    with PinnedDateTime(self, DateTime() - 1.1):
+      _, _, _, _, _, instance_tree = self.bootstrapAllocableInstanceTree(
+        node='instance', allocation_state='allocated', shared=True)
+      software_instance = instance_tree.getSuccessorValue()
+
+    # Something changed before allocation for whatever reason
+    software_instance.setSlaXml("""<?xml version='1.0' encoding='utf-8'?>
+        <instance>
+        <parameter id='instance_guid'>SIFAKE-1</parameter>
+        </instance>""")
+
+    self.tic()
+
+    error_dict = software_instance.SoftwareInstance_getReportedErrorDict()
+    software_instance.SoftwareInstance_checkInstanceTreeMonitoringState()
+    self.tic()
+
+    ticket = self._getGeneratedSupportRequest(instance_tree.getUid())
+    self.assertEqual(error_dict['should_notify'], True)
+
+    ticket_title =  "Instance Tree %s is failing." % (instance_tree.getTitle())
+    self.assertEqual(error_dict['ticket_title'], ticket_title)
+    ticket = self._getGeneratedSupportRequest(instance_tree.getUid())
+
+    self.assertNotEqual(ticket, None)
+    self.assertEqual(ticket.getTitle(), error_dict['ticket_title'])
+    event_list = ticket.getFollowUpRelatedValueList()
+    self.assertEqual(len(event_list), 1)
+    event = event_list[0]
+
+    self.assertIn(' instance_guid do not match on:', event.getTextContent())
+    self.assertEventTicket(event, ticket, instance_tree)
 
   @simulate('Project_isSupportRequestCreationClosed', '', 'return 0')
   def test_SoftwareInstance_checkInstanceTreeMonitoringState_script_instanceOnRemoteNode(self):
@@ -1086,32 +1331,9 @@ class TestSlapOSCrmSoftwareInstance_checkInstanceTreeMonitoringState(TestSlapOSC
     event = event_list[0]
 
     self.assertIn('#error foo2', event.getTextContent())
-    self.assertEqual(event.getFollowUp(), ticket.getRelativeUrl())
-    self.assertEqual(event.getSourceProject(), instance_tree.getFollowUp())
-    self.assertEqual(ticket.getSourceProject(), instance_tree.getFollowUp())
-    self.assertEqual(ticket.getCausality(), instance_tree.getRelativeUrl())
-    self.assertEqual(ticket.getSimulationState(), "submitted")
-    self.assertEqual(event.getSimulationState(), "delivered")
-    self.assertEqual(event.getPortalType(), "Web Message")
+    self.assertEventTicket(event, ticket, instance_tree)
 
-
-class TestSlaposCrmUpdateSupportRequestState(SlapOSTestCaseMixinWithAbort):
-
-  def _makeSupportRequest(self):
-    person = self.portal.person_module\
-         .newContent(portal_type="Person")
-    support_request = self.portal.support_request_module.newContent(
-      portal_type="Support Request"
-    )
-    support_request.submit()
-    new_id = self.generateNewId()
-    support_request.edit(
-        title="Support Request éçà %s" % new_id, #pylint: disable=invalid-encoded-data
-        reference="TESTSRQ-%s" % new_id,
-        destination_decision_value=person
-    )
-
-    return support_request
+class TestSlaposCrmUpdateSupportRequestState(TestSlapOSCrmMonitoringMixin):
 
   def _makeInstanceTree(self):
     person = self.portal.person_module\
@@ -1268,19 +1490,7 @@ class TestSlaposCrmUpdateSupportRequestState(SlapOSTestCaseMixinWithAbort):
     self.assertEqual(ticket.getSimulationState(), "invalidated")
 
 
-class TestSlaposCrmCheckStoppedEventToDeliver(SlapOSTestCaseMixinWithAbort):
-
-  def _makeSupportRequest(self):
-    support_request = self.portal.support_request_module.newContent(
-      portal_type="Support Request"
-    )
-    support_request.submit()
-    new_id = self.generateNewId()
-    support_request.edit(
-        title= "Support Request éçà %s" % new_id, #pylint: disable=invalid-encoded-data
-        reference="TESTSRQ-%s" % new_id
-    )
-    return support_request
+class TestSlaposCrmCheckStoppedEventToDeliver(TestSlapOSCrmMonitoringMixin):
 
   def _makeEvent(self, ticket):
     new_id = self.generateNewId()
@@ -1417,20 +1627,7 @@ class TestSlaposCrmCheckStoppedEventToDeliver(SlapOSTestCaseMixinWithAbort):
     self.assertEqual(support_request.getSimulationState(), "suspended")
 
 
-class TestSlaposCrmCheckSuspendedSupportRequestToReopen(SlapOSTestCaseMixinWithAbort):
-
-  def _makeSupportRequest(self):
-    support_request = self.portal.support_request_module.newContent(
-      portal_type="Support Request"
-    )
-    support_request.submit()
-    new_id = self.generateNewId()
-    support_request.edit(
-        title= "Support Request éçà %s" % new_id, #pylint: disable=invalid-encoded-data
-        reference="TESTSRQ-%s" % new_id
-    )
-
-    return support_request
+class TestSlaposCrmCheckSuspendedSupportRequestToReopen(TestSlapOSCrmMonitoringMixin):
 
   def test_SupportRequest_checkSuspendedSupportRequestToReopen_alarm_suspended(self):
     support_request = self._makeSupportRequest()