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Commit 16752b7f authored by Rafael Monnerat's avatar Rafael Monnerat
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Fixup for ticket workflow 

See merge request nexedi/slapos.core!412
parents 11703894 e6609b6f
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Showing with 577 additions and 38 deletions
master/bt5/slapos_crm/PortalTypePropertySheetTemplateItem/property_sheet_list.xml
View file @ 16752b7f
<property_sheet_list>
<portal_type id="Mail Message">
<item>SlapOSEventConstraint</item>
</portal_type>
<portal_type id="Regularisation Request">
<item>Codification</item>
</portal_type>
<portal_type id="Site Message">
<item>SlapOSEventConstraint</item>
</portal_type>
<portal_type id="Support Request">
<item>SlapOSSupportRequestConstraint</item>
</portal_type>
<portal_type id="Web Message">
<item>SlapOSEventConstraint</item>
</portal_type>
</property_sheet_list>
\ No newline at end of file
master/bt5/slapos_crm/PropertySheetTemplateItem/portal_property_sheets/SlapOSEventConstraint.xml 0 → 100644
View file @ 16752b7f
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<global name="Property Sheet" module="erp5.portal_type"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>_count</string> </key>
<value>
<persistent> <string encoding="base64">AAAAAAAAAAI=</string> </persistent>
</value>
</item>
<item>
<key> <string>_mt_index</string> </key>
<value>
<persistent> <string encoding="base64">AAAAAAAAAAM=</string> </persistent>
</value>
</item>
<item>
<key> <string>_tree</string> </key>
<value>
<persistent> <string encoding="base64">AAAAAAAAAAQ=</string> </persistent>
</value>
</item>
<item>
<key> <string>description</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>SlapOSEventConstraint</string> </value>
</item>
<item>
<key> <string>portal_type</string> </key>
<value> <string>Property Sheet</string> </value>
</item>
</dictionary>
</pickle>
</record>
<record id="2" aka="AAAAAAAAAAI=">
<pickle>
<global name="Length" module="BTrees.Length"/>
</pickle>
<pickle> <int>0</int> </pickle>
</record>
<record id="3" aka="AAAAAAAAAAM=">
<pickle>
<global name="OOBTree" module="BTrees.OOBTree"/>
</pickle>
<pickle>
<none/>
</pickle>
</record>
<record id="4" aka="AAAAAAAAAAQ=">
<pickle>
<global name="OOBTree" module="BTrees.OOBTree"/>
</pickle>
<pickle>
<none/>
</pickle>
</record>
</ZopeData>
master/bt5/slapos_crm/PropertySheetTemplateItem/portal_property_sheets/SlapOSEventConstraint/customer_source_destination_consistency_constraint.xml 0 → 100644
View file @ 16752b7f
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<global name="Script Constraint" module="erp5.portal_type"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>_identity_criterion</string> </key>
<value>
<persistent> <string encoding="base64">AAAAAAAAAAI=</string> </persistent>
</value>
</item>
<item>
<key> <string>_range_criterion</string> </key>
<value>
<persistent> <string encoding="base64">AAAAAAAAAAM=</string> </persistent>
</value>
</item>
<item>
<key> <string>categories</string> </key>
<value>
<tuple>
<string>constraint_type/default</string>
</tuple>
</value>
</item>
<item>
<key> <string>description</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>customer_source_destination_consistency_constraint</string> </value>
</item>
<item>
<key> <string>portal_type</string> </key>
<value> <string>Script Constraint</string> </value>
</item>
<item>
<key> <string>script_id</string> </key>
<value> <string>Event_checkCustomerAsSourceOrDestinationConsistency</string> </value>
</item>
</dictionary>
</pickle>
</record>
<record id="2" aka="AAAAAAAAAAI=">
<pickle>
<global name="PersistentMapping" module="Persistence.mapping"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>data</string> </key>
<value>
<dictionary/>
</value>
</item>
</dictionary>
</pickle>
</record>
<record id="3" aka="AAAAAAAAAAM=">
<pickle>
<global name="PersistentMapping" module="Persistence.mapping"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>data</string> </key>
<value>
<dictionary/>
</value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
master/bt5/slapos_crm/PropertySheetTemplateItem/portal_property_sheets/SlapOSSupportRequestConstraint.xml 0 → 100644
View file @ 16752b7f
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<global name="Property Sheet" module="erp5.portal_type"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>_count</string> </key>
<value>
<persistent> <string encoding="base64">AAAAAAAAAAI=</string> </persistent>
</value>
</item>
<item>
<key> <string>_mt_index</string> </key>
<value>
<persistent> <string encoding="base64">AAAAAAAAAAM=</string> </persistent>
</value>
</item>
<item>
<key> <string>_tree</string> </key>
<value>
<persistent> <string encoding="base64">AAAAAAAAAAQ=</string> </persistent>
</value>
</item>
<item>
<key> <string>description</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>SlapOSSupportRequestConstraint</string> </value>
</item>
<item>
<key> <string>portal_type</string> </key>
<value> <string>Property Sheet</string> </value>
</item>
</dictionary>
</pickle>
</record>
<record id="2" aka="AAAAAAAAAAI=">
<pickle>
<global name="Length" module="BTrees.Length"/>
</pickle>
<pickle> <int>0</int> </pickle>
</record>
<record id="3" aka="AAAAAAAAAAM=">
<pickle>
<global name="OOBTree" module="BTrees.OOBTree"/>
</pickle>
<pickle>
<none/>
</pickle>
</record>
<record id="4" aka="AAAAAAAAAAQ=">
<pickle>
<global name="OOBTree" module="BTrees.OOBTree"/>
</pickle>
<pickle>
<none/>
</pickle>
</record>
</ZopeData>
master/bt5/slapos_crm/PropertySheetTemplateItem/portal_property_sheets/SlapOSSupportRequestConstraint/causality_source_destination_constraint_constraint.xml 0 → 100644
View file @ 16752b7f
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<global name="Script Constraint" module="erp5.portal_type"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>_identity_criterion</string> </key>
<value>
<persistent> <string encoding="base64">AAAAAAAAAAI=</string> </persistent>
</value>
</item>
<item>
<key> <string>_range_criterion</string> </key>
<value>
<persistent> <string encoding="base64">AAAAAAAAAAM=</string> </persistent>
</value>
</item>
<item>
<key> <string>categories</string> </key>
<value>
<tuple>
<string>constraint_type/default</string>
</tuple>
</value>
</item>
<item>
<key> <string>description</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>causality_source_destination_constraint_constraint</string> </value>
</item>
<item>
<key> <string>portal_type</string> </key>
<value> <string>Script Constraint</string> </value>
</item>
<item>
<key> <string>script_id</string> </key>
<value> <string>SupportRequest_checkCausalitySourceDestinationConsistency</string> </value>
</item>
</dictionary>
</pickle>
</record>
<record id="2" aka="AAAAAAAAAAI=">
<pickle>
<global name="PersistentMapping" module="Persistence.mapping"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>data</string> </key>
<value>
<dictionary/>
</value>
</item>
</dictionary>
</pickle>
</record>
<record id="3" aka="AAAAAAAAAAM=">
<pickle>
<global name="PersistentMapping" module="Persistence.mapping"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>data</string> </key>
<value>
<dictionary/>
</value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/Event_checkCustomerAsSourceOrDestinationConsistency.py 0 → 100644
View file @ 16752b7f
support_request = context.getFollowUpValue(portal_type="Support Request")
error_list = []
if support_request:
customer = support_request.getDestinationDecision()
if context.getSource() != customer and \
customer not in context.getDestinationList() :
error_list.append(
'Customer should be source or destination of the event')
return error_list
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/Event_checkCustomerAsSourceOrDestinationConsistency.xml 0 → 100644
View file @ 16752b7f
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<global name="PythonScript" module="Products.PythonScripts.PythonScript"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>Script_magic</string> </key>
<value> <int>3</int> </value>
</item>
<item>
<key> <string>_bind_names</string> </key>
<value>
<object>
<klass>
<global name="NameAssignments" module="Shared.DC.Scripts.Bindings"/>
</klass>
<tuple/>
<state>
<dictionary>
<item>
<key> <string>_asgns</string> </key>
<value>
<dictionary>
<item>
<key> <string>name_container</string> </key>
<value> <string>container</string> </value>
</item>
<item>
<key> <string>name_context</string> </key>
<value> <string>context</string> </value>
</item>
<item>
<key> <string>name_m_self</string> </key>
<value> <string>script</string> </value>
</item>
<item>
<key> <string>name_subpath</string> </key>
<value> <string>traverse_subpath</string> </value>
</item>
</dictionary>
</value>
</item>
</dictionary>
</state>
</object>
</value>
</item>
<item>
<key> <string>_params</string> </key>
<value> <string>fixit=False</string> </value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>Event_checkCustomerAsSourceOrDestinationConsistency</string> </value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequest_checkCausalitySourceDestinationConsistency.py 0 → 100644
View file @ 16752b7f
portal = context.getPortalObject()
event = context.getCausalityValue(portal_type=portal.getPortalEventTypeList())
error_list = []
if event:
if event.getSource() != context.getDestinationDecision():
error_list.append(
'Sender of the related event should be the customer')
if event.getDestination() != context.getSourceSection():
error_list.append(
'Destination of the related event should be the slapos organisation')
return error_list
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequest_checkCausalitySourceDestinationConsistency.xml 0 → 100644
View file @ 16752b7f
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<global name="PythonScript" module="Products.PythonScripts.PythonScript"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>Script_magic</string> </key>
<value> <int>3</int> </value>
</item>
<item>
<key> <string>_bind_names</string> </key>
<value>
<object>
<klass>
<global name="NameAssignments" module="Shared.DC.Scripts.Bindings"/>
</klass>
<tuple/>
<state>
<dictionary>
<item>
<key> <string>_asgns</string> </key>
<value>
<dictionary>
<item>
<key> <string>name_container</string> </key>
<value> <string>container</string> </value>
</item>
<item>
<key> <string>name_context</string> </key>
<value> <string>context</string> </value>
</item>
<item>
<key> <string>name_m_self</string> </key>
<value> <string>script</string> </value>
</item>
<item>
<key> <string>name_subpath</string> </key>
<value> <string>traverse_subpath</string> </value>
</item>
</dictionary>
</value>
</item>
</dictionary>
</state>
</object>
</value>
</item>
<item>
<key> <string>_params</string> </key>
<value> <string>fixit=False</string> </value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>SupportRequest_checkCausalitySourceDestinationConsistency</string> </value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
master/bt5/slapos_crm/TestTemplateItem/portal_components/test.erp5.testSlapOSCRMSkins.py
View file @ 16752b7f
......@@ -675,7 +675,9 @@ class TestSlapOSComputeNode_notifyWrongAllocationScope(TestCRMSkinsMixin):
self.assertEqual(event.getTitle(),
'Allocation scope of %s changed to %s' % (compute_node.getReference(), 'open/personal'))
self.assertIn(compute_node.getReference(), event.getTextContent())
self.assertEqual(event.getDestination(), person.getRelativeUrl())
self.assertEqual(event.getSource(), person.getRelativeUrl())
self.assertEqual(event.getDestination(), ticket.getSourceSection())
@simulate('ERP5Site_isSupportRequestCreationClosed', '*args, **kwargs','return 0')
@simulate('NotificationTool_getDocumentValue',
......@@ -705,7 +707,9 @@ class TestSlapOSComputeNode_notifyWrongAllocationScope(TestCRMSkinsMixin):
self.assertEqual(event.getTitle(),
'Allocation scope of %s changed to %s' % (compute_node.getReference(), 'open/personal'))
self.assertIn(compute_node.getReference(), event.getTextContent())
self.assertEqual(event.getDestination(), person.getRelativeUrl())
self.assertEqual(event.getSource(), person.getRelativeUrl())
self.assertEqual(event.getDestination(), ticket.getSourceSection())
@simulate('ERP5Site_isSupportRequestCreationClosed', '*args, **kwargs','return 0')
@simulate('ComputeNode_hasContactedRecently', '*args, **kwargs','return False')
......@@ -737,7 +741,9 @@ class TestSlapOSComputeNode_notifyWrongAllocationScope(TestCRMSkinsMixin):
'Allocation scope of %s changed to %s' % \
(compute_node.getReference(), target_allocation_scope))
self.assertIn(compute_node.getReference(), event.getTextContent())
self.assertEqual(event.getDestination(), person.getRelativeUrl())
self.assertEqual(event.getSource(), person.getRelativeUrl())
self.assertEqual(event.getDestination(), support_request.getSourceSection())
def test_ComputeNodeNormalAllocationScope_OpenPersonal(self):
compute_node = self._makeComputeNode(owner=self.makePerson(user=0))[0]
......@@ -1065,7 +1071,9 @@ class TestSlapOSComputeNode_CheckState(TestCRMSkinsMixin):
self.assertEqual(event.getTitle(), ticket.getTitle())
self.assertIn(compute_node.getReference(), event.getTextContent())
self.assertEqual(event.getDestination(), person.getRelativeUrl())
self.assertEqual(event.getSource(), person.getRelativeUrl())
self.assertEqual(event.getDestination(), ticket.getSourceSection())
@simulate('ERP5Site_isSupportRequestCreationClosed', '*args, **kwargs','return 0')
@simulate('NotificationTool_getDocumentValue',
......@@ -1092,7 +1100,8 @@ class TestSlapOSComputeNode_CheckState(TestCRMSkinsMixin):
self.assertEqual(event.getTitle(), ticket.getTitle())
self.assertIn(compute_node.getReference(), event.getTextContent())
self.assertEqual(event.getDestination(), person.getRelativeUrl())
self.assertEqual(event.getDestination(), ticket.getSourceSection())
self.assertEqual(event.getSource(), person.getRelativeUrl())
class TestSlapOSInstanceTree_createSupportRequestEvent(SlapOSTestCaseMixin):
......@@ -1158,7 +1167,8 @@ class TestSlapOSInstanceTree_createSupportRequestEvent(SlapOSTestCaseMixin):
self.assertEqual(event.getTitle(), ticket_title)
self.assertIn(instance_tree.getReference(), event.getTextContent())
self.assertEqual(event.getDestination(), person.getRelativeUrl())
self.assertEqual(event.getSource(), person.getRelativeUrl())
self.assertEqual(event.getDestination(), ticket.getSourceSection())
ticket.suspend()
self.tic()
......@@ -1495,6 +1505,94 @@ class TestSlapOSHasError(SlapOSTestCaseMixin):
None,
instance_tree.InstanceTree_checkSoftwareInstanceState())
class TestCRMPropertySheetConstraint(SlapOSTestCaseMixin):
def afterSetUp(self):
SlapOSTestCaseMixin.afterSetUp(self)
portal = self.getPortalObject()
self.ticket_trade_condition = portal.sale_trade_condition_module.slapos_ticket_trade_condition
person_user = self.makePerson()
self.tic()
# Login as new user
self.login(person_user.getUserId())
new_person = self.portal.portal_membership.getAuthenticatedMember().getUserValue()
self.assertEqual(person_user.getRelativeUrl(), new_person.getRelativeUrl())
self.support_request = portal.support_request_module.newContent(
portal_type="Support Request",
destination_decision=person_user.getRelativeUrl(),
specialise=self.ticket_trade_condition.getRelativeUrl()
)
# Value set by the init
self.assertTrue(self.support_request.getReference().startswith("SR-"),
"Reference don't start with SR- : %s" % self.support_request.getReference())
def beforeTearDown(self):
transaction.abort()
def testCheckCausalitySourceDestinationConsistency(self):
person = self.portal.portal_membership.getAuthenticatedMember().getUserValue()
self.support_request.approveRegistration()
self.tic()
self.logout()
self.login()
event = self.support_request.getCausalityValue()
self.assertNotEqual(event, None)
self.assertFalse(event.checkConsistency())
self.assertFalse(self.support_request.checkConsistency())
source = event.getDestination()
event.setDestination(person.getRelativeUrl())
non_consistency_list = [str(i.getTranslatedMessage()) for i in self.support_request.checkConsistency()]
self.assertEqual(non_consistency_list,
['Destination of the related event should be the slapos organisation'])
event.setSource(source)
non_consistency_list = [str(i.getTranslatedMessage()) for i in self.support_request.checkConsistency()]
self.assertEqual(non_consistency_list,
['Sender of the related event should be the customer',
'Destination of the related event should be the slapos organisation'])
def testCheckCustomerAsSourceOrDestinationConsistency(self):
person = self.portal.portal_membership.getAuthenticatedMember().getUserValue()
self.support_request.approveRegistration()
self.tic()
self.logout()
self.login()
event = self.support_request.getCausalityValue()
self.assertNotEqual(event, None)
self.assertFalse(event.checkConsistency())
self.assertFalse(self.support_request.checkConsistency())
person_user = self.makePerson()
self.tic()
event.setSource(person_user.getRelativeUrl())
non_consistency_list = [str(i.getTranslatedMessage()) for i in event.checkConsistency()]
self.assertEqual(non_consistency_list, [
'Customer should be source or destination of the event'
])
event.setDestination(person.getRelativeUrl())
self.assertFalse(event.checkConsistency())
class TestSupportRequestUpdateMonitoringState(SlapOSTestCaseMixin):
def _makeInstanceTree(self):
......@@ -1576,7 +1674,8 @@ class TestSupportRequestUpdateMonitoringState(SlapOSTestCaseMixin):
event = event_list[0]
self.assertEqual(event.getTitle(), 'Instance Tree was destroyed was destroyed by the user')
self.assertEqual(event.getDestination(), support_request.getDestinationDecision())
self.assertEqual(event.getSource(), support_request.getDestinationDecision())
self.assertEqual(event.getDestination(), support_request.getSourceSection())
self.assertEqual("invalidated",
support_request.getSimulationState())
......
master/bt5/slapos_crm/TestTemplateItem/portal_components/test.erp5.testSlapOSCRMSkins.xml
View file @ 16752b7f
......@@ -6,12 +6,6 @@
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>_recorded_property_dict</string> </key>
<value>
<persistent> <string encoding="base64">AAAAAAAAAAI=</string> </persistent>
</value>
</item>
<item>
<key> <string>default_reference</string> </key>
<value> <string>testSlapOSCRMSkins</string> </value>
......@@ -55,28 +49,13 @@
<item>
<key> <string>workflow_history</string> </key>
<value>
<persistent> <string encoding="base64">AAAAAAAAAAM=</string> </persistent>
<persistent> <string encoding="base64">AAAAAAAAAAI=</string> </persistent>
</value>
</item>
</dictionary>
</pickle>
</record>
<record id="2" aka="AAAAAAAAAAI=">
<pickle>
<global name="PersistentMapping" module="Persistence.mapping"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>data</string> </key>
<value>
<dictionary/>
</value>
</item>
</dictionary>
</pickle>
</record>
<record id="3" aka="AAAAAAAAAAM=">
<pickle>
<global name="PersistentMapping" module="Persistence.mapping"/>
</pickle>
......@@ -89,7 +68,7 @@
<item>
<key> <string>component_validation_workflow</string> </key>
<value>
<persistent> <string encoding="base64">AAAAAAAAAAQ=</string> </persistent>
<persistent> <string encoding="base64">AAAAAAAAAAM=</string> </persistent>
</value>
</item>
</dictionary>
......@@ -98,7 +77,7 @@
</dictionary>
</pickle>
</record>
<record id="4" aka="AAAAAAAAAAQ=">
<record id="3" aka="AAAAAAAAAAM=">
<pickle>
<global name="WorkflowHistoryList" module="Products.ERP5Type.Workflow"/>
</pickle>
......
master/bt5/slapos_crm/TestTemplateItem/portal_components/test.erp5.testSlapOSCloudTicketSlapInterfaceWorkflow.py
View file @ 16752b7f
......@@ -162,9 +162,9 @@ class TestSlapOSCoreTicketSlapInterfaceWorkflow(SlapOSTestCaseMixin):
self.assertEqual(self.support_request.getSimulationState(),
'validated')
self.assertEqual(self.support_request.getDestinationDecision(),
self.assertEqual(self.support_request.getSourceSection(),
event.getDestination())
self.assertEqual(person, event.getDestinationValue())
self.assertEqual(person, event.getSourceValue())
self.assertEqual("service_module/slapos_crm_information",
event.getResource())
......@@ -176,7 +176,9 @@ class TestSlapOSCoreTicketSlapInterfaceWorkflow(SlapOSTestCaseMixin):
self.assertEqual(event.getContentType(), "text/html")
self.assertEqual(event.getPortalType(), "Web Message")
self.assertEqual(event.getSource(),
self.support_request.getSource())
self.support_request.getDestinationDecision())
self.assertEqual(event.getDestination(),
self.support_request.getSourceSection())
# Retry now to see if doesn't create a new message
self.support_request.notify(
......
master/bt5/slapos_crm/WorkflowTemplateItem/portal_workflow/ticket_slap_interface_workflow/script_Ticket_notify.py
View file @ 16752b7f
......@@ -43,8 +43,8 @@ event.edit(
text_content=message,
start_date = DateTime(),
resource = resource,
source=ticket.getSource(),
destination=ticket.getDestinationDecision(),
source=ticket.getDestinationDecision(),
destination=ticket.getSource(),
follow_up=ticket.getRelativeUrl(),
)
event.stop()
......
master/bt5/slapos_crm/bt/template_portal_type_property_sheet_list
View file @ 16752b7f
Mail Message | SlapOSEventConstraint
Regularisation Request | Codification
Site Message | SlapOSEventConstraint
Support Request | SlapOSSupportRequestConstraint
Web Message | SlapOSEventConstraint
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master/bt5/slapos_crm/bt/template_property_sheet_id_list
View file @ 16752b7f
SlapOSCRMSystemPreference
SlapOSEventConstraint
SlapOSSupportRequestConstraint
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