Commit f8edef9b authored by Jérome Perrin's avatar Jérome Perrin

CRM: new workflow action to create response event and close ticket

parent 2025cb59
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<key> <string>title</string> </key>
<value> <string>Event Type</string> </value>
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</value>
</item>
</dictionary>
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<value> <string>python: [(here.Localizer.erp5_ui.gettext(x), x) for x in here.getPortalEventTypeList()]</string> </value>
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<string>default</string>
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<key> <string>id</string> </key>
<value> <string>your_response_event_resource</string> </value>
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<key> <string>message_values</string> </key>
<value>
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<item>
<key> <string>external_validator_failed</string> </key>
<value> <string>The input failed the external validator.</string> </value>
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</value>
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<item>
<key> <string>overrides</string> </key>
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<item>
<key> <string>field_id</string> </key>
<value> <string></string> </value>
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<key> <string>form_id</string> </key>
<value> <string></string> </value>
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<key> <string>target</string> </key>
<value> <string></string> </value>
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<key> <string>tales</string> </key>
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<item>
<key> <string>default</string> </key>
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<persistent> <string encoding="base64">AAAAAAAAAAI=</string> </persistent>
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<item>
<key> <string>field_id</string> </key>
<value> <string></string> </value>
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<item>
<key> <string>form_id</string> </key>
<value> <string></string> </value>
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<persistent> <string encoding="base64">AAAAAAAAAAM=</string> </persistent>
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<key> <string>target</string> </key>
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<key> <string>title</string> </key>
<value> <string></string> </value>
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<key> <string>values</string> </key>
<value>
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<item>
<key> <string>default</string> </key>
<value> <string></string> </value>
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<key> <string>field_id</string> </key>
<value> <string>my_list_field</string> </value>
</item>
<item>
<key> <string>form_id</string> </key>
<value> <string>Base_viewFieldLibrary</string> </value>
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<item>
<key> <string>items</string> </key>
<value>
<list/>
</value>
</item>
<item>
<key> <string>target</string> </key>
<value> <string>Click to edit the target</string> </value>
</item>
<item>
<key> <string>title</string> </key>
<value> <string>Event Nature</string> </value>
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</value>
</item>
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<global name="TALESMethod" module="Products.Formulator.TALESField"/>
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<global name="TALESMethod" module="Products.Formulator.TALESField"/>
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<key> <string>_text</string> </key>
<value> <string>python: context.Ticket_getCausalityValue().Event_getResponseResourceItemList()</string> </value>
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<key> <string>delegated_list</string> </key>
<value>
<list>
<string>default_now</string>
<string>editable</string>
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</value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>your_response_event_start_date</string> </value>
</item>
<item>
<key> <string>message_values</string> </key>
<value>
<dictionary>
<item>
<key> <string>external_validator_failed</string> </key>
<value> <string>The input failed the external validator.</string> </value>
</item>
</dictionary>
</value>
</item>
<item>
<key> <string>overrides</string> </key>
<value>
<dictionary>
<item>
<key> <string>field_id</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>form_id</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>target</string> </key>
<value> <string></string> </value>
</item>
</dictionary>
</value>
</item>
<item>
<key> <string>tales</string> </key>
<value>
<dictionary>
<item>
<key> <string>editable</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>field_id</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>form_id</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>target</string> </key>
<value> <string></string> </value>
</item>
</dictionary>
</value>
</item>
<item>
<key> <string>values</string> </key>
<value>
<dictionary>
<item>
<key> <string>default_now</string> </key>
<value> <int>1</int> </value>
</item>
<item>
<key> <string>editable</string> </key>
<value> <int>1</int> </value>
</item>
<item>
<key> <string>field_id</string> </key>
<value> <string>my_event_start_date</string> </value>
</item>
<item>
<key> <string>form_id</string> </key>
<value> <string>Base_viewCRMFieldLibrary</string> </value>
</item>
<item>
<key> <string>target</string> </key>
<value> <string>Click to edit the target</string> </value>
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</item>
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<global name="ProxyField" module="Products.ERP5Form.ProxyField"/>
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<key> <string>delegated_list</string> </key>
<value>
<list>
<string>css_class</string>
<string>default</string>
<string>editable</string>
<string>enabled</string>
<string>text_editor</string>
<string>title</string>
</list>
</value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>your_response_event_text_content</string> </value>
</item>
<item>
<key> <string>message_values</string> </key>
<value>
<dictionary>
<item>
<key> <string>external_validator_failed</string> </key>
<value> <string>The input failed the external validator.</string> </value>
</item>
</dictionary>
</value>
</item>
<item>
<key> <string>overrides</string> </key>
<value>
<dictionary>
<item>
<key> <string>field_id</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>form_id</string> </key>
<value> <string></string> </value>
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<item>
<key> <string>target</string> </key>
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</value>
</item>
<item>
<key> <string>tales</string> </key>
<value>
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<item>
<key> <string>css_class</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>default</string> </key>
<value>
<persistent> <string encoding="base64">AAAAAAAAAAI=</string> </persistent>
</value>
</item>
<item>
<key> <string>editable</string> </key>
<value> <string></string> </value>
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<item>
<key> <string>enabled</string> </key>
<value>
<persistent> <string encoding="base64">AAAAAAAAAAM=</string> </persistent>
</value>
</item>
<item>
<key> <string>field_id</string> </key>
<value> <string></string> </value>
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<item>
<key> <string>form_id</string> </key>
<value> <string></string> </value>
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<key> <string>target</string> </key>
<value> <string></string> </value>
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<item>
<key> <string>text_editor</string> </key>
<value>
<persistent> <string encoding="base64">AAAAAAAAAAQ=</string> </persistent>
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<item>
<key> <string>title</string> </key>
<value> <string></string> </value>
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<key> <string>values</string> </key>
<value>
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<item>
<key> <string>css_class</string> </key>
<value> <string>page</string> </value>
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<item>
<key> <string>default</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>editable</string> </key>
<value> <int>1</int> </value>
</item>
<item>
<key> <string>enabled</string> </key>
<value> <int>1</int> </value>
</item>
<item>
<key> <string>field_id</string> </key>
<value> <string>my_text_content</string> </value>
</item>
<item>
<key> <string>form_id</string> </key>
<value> <string>Base_viewCRMFieldLibrary</string> </value>
</item>
<item>
<key> <string>target</string> </key>
<value> <string>Click to edit the target</string> </value>
</item>
<item>
<key> <string>text_editor</string> </key>
<value> <string>text_area</string> </value>
</item>
<item>
<key> <string>title</string> </key>
<value> <string>Message</string> </value>
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</dictionary>
</value>
</item>
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<global name="TALESMethod" module="Products.Formulator.TALESField"/>
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<dictionary>
<item>
<key> <string>_text</string> </key>
<value> <string>python: context.Ticket_getCausalityValue().getReplyBody(content_type=context.Ticket_getCausalityValue().Event_getPreferredResponseEventContentType())</string> </value>
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<dictionary>
<item>
<key> <string>_text</string> </key>
<value> <string>not: request/mass_workflow_action | nothing</string> </value>
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<global name="TALESMethod" module="Products.Formulator.TALESField"/>
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<key> <string>_text</string> </key>
<value> <string>python: context.Ticket_getCausalityValue().Base_getEditorFieldPreferredTextEditor(content_type=context.Ticket_getCausalityValue().Event_getPreferredResponseEventContentType())</string> </value>
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<list>
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</item>
<item>
<key> <string>id</string> </key>
<value> <string>your_response_event_title</string> </value>
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<item>
<key> <string>message_values</string> </key>
<value>
<dictionary>
<item>
<key> <string>external_validator_failed</string> </key>
<value> <string>The input failed the external validator.</string> </value>
</item>
</dictionary>
</value>
</item>
<item>
<key> <string>overrides</string> </key>
<value>
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<item>
<key> <string>field_id</string> </key>
<value> <string></string> </value>
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<item>
<key> <string>form_id</string> </key>
<value> <string></string> </value>
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<key> <string>target</string> </key>
<value> <string></string> </value>
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<key> <string>tales</string> </key>
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<item>
<key> <string>default</string> </key>
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<key> <string>enabled</string> </key>
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<persistent> <string encoding="base64">AAAAAAAAAAM=</string> </persistent>
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<key> <string>field_id</string> </key>
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<key> <string>form_id</string> </key>
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<item>
<key> <string>field_id</string> </key>
<value> <string>my_string_field</string> </value>
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<item>
<key> <string>form_id</string> </key>
<value> <string>Base_viewFieldLibrary</string> </value>
</item>
<item>
<key> <string>target</string> </key>
<value> <string>Click to edit the target</string> </value>
</item>
<item>
<key> <string>title</string> </key>
<value> <string>Title</string> </value>
</item>
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</value>
</item>
</dictionary>
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<value> <string>python: context.Ticket_getCausalityValue().hasTitle() and \'Re: %s\' % context.Ticket_getCausalityValue().getTitle() or \'Re: %s %s\' % (context.Ticket_getCausalityValue().getResourceTitle(), context.getReference())</string> </value>
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<value> <string>not: request/mass_workflow_action | nothing</string> </value>
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<key> <string>delegated_list</string> </key>
<value>
<list>
<string>first_item</string>
<string>items</string>
<string>orientation</string>
<string>title</string>
</list>
</value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>your_response_workflow_action</string> </value>
</item>
<item>
<key> <string>message_values</string> </key>
<value>
<dictionary>
<item>
<key> <string>external_validator_failed</string> </key>
<value> <string>The input failed the external validator.</string> </value>
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</value>
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<key> <string>overrides</string> </key>
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<key> <string>target</string> </key>
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<item>
<key> <string>tales</string> </key>
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<item>
<key> <string>field_id</string> </key>
<value> <string></string> </value>
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<item>
<key> <string>form_id</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>target</string> </key>
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<key> <string>values</string> </key>
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<item>
<key> <string>field_id</string> </key>
<value> <string>my_radio_field</string> </value>
</item>
<item>
<key> <string>first_item</string> </key>
<value> <int>1</int> </value>
</item>
<item>
<key> <string>form_id</string> </key>
<value> <string>Base_viewFieldLibrary</string> </value>
</item>
<item>
<key> <string>items</string> </key>
<value>
<list>
<tuple>
<string>Send it immediately</string>
<string>send</string>
</tuple>
<tuple>
<string>Plan it at the given date</string>
<string>plan</string>
</tuple>
<tuple>
<string>Edit it as a Draft</string>
<string>draft</string>
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</list>
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</item>
<item>
<key> <string>orientation</string> </key>
<value> <string>horizontal</string> </value>
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<item>
<key> <string>target</string> </key>
<value> <string>Click to edit the target</string> </value>
</item>
<item>
<key> <string>title</string> </key>
<value> <string>Action to be Triggered on the Response Event</string> </value>
</item>
</dictionary>
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</item>
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<item>
<key> <string>id</string> </key>
<value> <string>your_workflow_action</string> </value>
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<item>
<key> <string>message_values</string> </key>
<value>
<dictionary>
<item>
<key> <string>external_validator_failed</string> </key>
<value> <string>The input failed the external validator.</string> </value>
</item>
<item>
<key> <string>required_not_found</string> </key>
<value> <string>Input is required but no input given.</string> </value>
</item>
<item>
<key> <string>too_long</string> </key>
<value> <string>Too much input was given.</string> </value>
</item>
</dictionary>
</value>
</item>
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<key> <string>overrides</string> </key>
<value>
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<item>
<key> <string>alternate_name</string> </key>
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</item>
<item>
<key> <string>css_class</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>default</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>description</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>display_maxwidth</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>display_width</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>editable</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>enabled</string> </key>
<value> <string></string> </value>
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<item>
<key> <string>external_validator</string> </key>
<value> <string></string> </value>
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<item>
<key> <string>extra</string> </key>
<value> <string></string> </value>
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<item>
<key> <string>hidden</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>max_length</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>required</string> </key>
<value> <string></string> </value>
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<item>
<key> <string>title</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>truncate</string> </key>
<value> <string></string> </value>
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<item>
<key> <string>unicode</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>whitespace_preserve</string> </key>
<value> <string></string> </value>
</item>
</dictionary>
</value>
</item>
<item>
<key> <string>tales</string> </key>
<value>
<dictionary>
<item>
<key> <string>alternate_name</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>css_class</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>default</string> </key>
<value>
<persistent> <string encoding="base64">AAAAAAAAAAI=</string> </persistent>
</value>
</item>
<item>
<key> <string>description</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>display_maxwidth</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>display_width</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>editable</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>enabled</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>external_validator</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>extra</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>hidden</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>max_length</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>required</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>title</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>truncate</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>unicode</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>whitespace_preserve</string> </key>
<value> <string></string> </value>
</item>
</dictionary>
</value>
</item>
<item>
<key> <string>values</string> </key>
<value>
<dictionary>
<item>
<key> <string>alternate_name</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>css_class</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>default</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>description</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>display_maxwidth</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>display_width</string> </key>
<value> <int>20</int> </value>
</item>
<item>
<key> <string>editable</string> </key>
<value> <int>1</int> </value>
</item>
<item>
<key> <string>enabled</string> </key>
<value> <int>1</int> </value>
</item>
<item>
<key> <string>external_validator</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>extra</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>hidden</string> </key>
<value> <int>1</int> </value>
</item>
<item>
<key> <string>max_length</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>required</string> </key>
<value> <int>1</int> </value>
</item>
<item>
<key> <string>title</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>truncate</string> </key>
<value> <int>0</int> </value>
</item>
<item>
<key> <string>unicode</string> </key>
<value> <int>0</int> </value>
</item>
<item>
<key> <string>whitespace_preserve</string> </key>
<value> <int>0</int> </value>
</item>
</dictionary>
</value>
</item>
</dictionary>
</pickle>
</record>
<record id="2" aka="AAAAAAAAAAI=">
<pickle>
<tuple>
<tuple>
<string>Products.Formulator.TALESField</string>
<string>TALESMethod</string>
</tuple>
<none/>
</tuple>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>_text</string> </key>
<value> <string>request/workflow_action | request/field_my_workflow_action | nothing</string> </value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<global name="PythonScript" module="Products.PythonScripts.PythonScript"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>Script_magic</string> </key>
<value> <int>3</int> </value>
</item>
<item>
<key> <string>_bind_names</string> </key>
<value>
<object>
<klass>
<global name="NameAssignments" module="Shared.DC.Scripts.Bindings"/>
</klass>
<tuple/>
<state>
<dictionary>
<item>
<key> <string>_asgns</string> </key>
<value>
<dictionary>
<item>
<key> <string>name_container</string> </key>
<value> <string>container</string> </value>
</item>
<item>
<key> <string>name_context</string> </key>
<value> <string>context</string> </value>
</item>
<item>
<key> <string>name_m_self</string> </key>
<value> <string>script</string> </value>
</item>
<item>
<key> <string>name_subpath</string> </key>
<value> <string>traverse_subpath</string> </value>
</item>
</dictionary>
</value>
</item>
</dictionary>
</state>
</object>
</value>
</item>
<item>
<key> <string>_body</string> </key>
<value> <string>ticket = sci[\'object\']\n
kw = sci[\'kwargs\']\n
\n
event = ticket.Ticket_getCausalityValue()\n
event.Event_createResponse(\n
response_event_portal_type=kw[\'response_event_portal_type\'],\n
response_event_resource=kw[\'response_event_resource\'],\n
response_event_title=kw.get(\'response_event_title\'),\n
response_event_text_content=kw.get(\'response_event_text_content\'),\n
response_event_start_date=kw[\'response_event_start_date\'],\n
response_workflow_action=kw[\'response_workflow_action\'],\n
response_event_notification_message=kw[\'response_event_notification_message\'],\n
default_destination=kw[\'default_destination\'],\n
response_event_content_type=kw[\'response_event_content_type\'])\n
\n
ticket.invalidate()\n
</string> </value>
</item>
<item>
<key> <string>_params</string> </key>
<value> <string>sci</string> </value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>createResponseAndInvalidate</string> </value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
...@@ -28,6 +28,7 @@ ...@@ -28,6 +28,7 @@
<key> <string>transitions</string> </key> <key> <string>transitions</string> </key>
<value> <value>
<tuple> <tuple>
<string>create_response_and_invalidate_action</string>
<string>invalidate</string> <string>invalidate</string>
<string>invalidate_action</string> <string>invalidate_action</string>
<string>validate</string> <string>validate</string>
......
...@@ -28,6 +28,7 @@ ...@@ -28,6 +28,7 @@
<key> <string>transitions</string> </key> <key> <string>transitions</string> </key>
<value> <value>
<tuple> <tuple>
<string>create_response_and_invalidate_action</string>
<string>invalidate</string> <string>invalidate</string>
<string>invalidate_action</string> <string>invalidate_action</string>
<string>suspend</string> <string>suspend</string>
......
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<global name="TransitionDefinition" module="Products.DCWorkflow.Transitions"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>actbox_category</string> </key>
<value> <string>workflow</string> </value>
</item>
<item>
<key> <string>actbox_icon</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>actbox_name</string> </key>
<value> <string>Create Response and Close Ticket</string> </value>
</item>
<item>
<key> <string>actbox_url</string> </key>
<value> <string>%(content_url)s/Ticket_viewCreateResponseWorkflowActionDialog?workflow_action=create_response_and_invalidate_action</string> </value>
</item>
<item>
<key> <string>after_script_name</string> </key>
<value> <string>createResponseAndInvalidate</string> </value>
</item>
<item>
<key> <string>description</string> </key>
<value> <string>Create an response and mark the ticket as closed in the same time.</string> </value>
</item>
<item>
<key> <string>guard</string> </key>
<value>
<persistent> <string encoding="base64">AAAAAAAAAAI=</string> </persistent>
</value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>create_response_and_invalidate_action</string> </value>
</item>
<item>
<key> <string>new_state_id</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>script_name</string> </key>
<value> <string>checkConsistency</string> </value>
</item>
<item>
<key> <string>title</string> </key>
<value> <string>Create Response and Close Ticket Action</string> </value>
</item>
<item>
<key> <string>trigger_type</string> </key>
<value> <int>1</int> </value>
</item>
</dictionary>
</pickle>
</record>
<record id="2" aka="AAAAAAAAAAI=">
<pickle>
<global name="Guard" module="Products.DCWorkflow.Guard"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>expr</string> </key>
<value>
<persistent> <string encoding="base64">AAAAAAAAAAM=</string> </persistent>
</value>
</item>
<item>
<key> <string>roles</string> </key>
<value>
<tuple>
<string>Assignee</string>
<string>Assignor</string>
</tuple>
</value>
</item>
</dictionary>
</pickle>
</record>
<record id="3" aka="AAAAAAAAAAM=">
<pickle>
<global name="Expression" module="Products.CMFCore.Expression"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>text</string> </key>
<value> <string>python: here.Ticket_getCausalityValue() is not None</string> </value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
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