We already checked commit.author is not nil, so it must be there

app/views/notify/pipeline_failed_email.html.haml

@@ -125,7 +125,7 @@
                                                 = commit.author_name
                                             - else
                                               %a.muted{:href => user_url(commit.author), :style => "color:#333333;text-decoration:none;"}
-                                                = commit.author.try(:name) || commit.author_name
+                                                = commit.author.name
                         %tr.spacer
                           %td{:style => "font-family:'Helvetica Neue',Helvetica,Arial,sans-serif;height:18px;font-size:18px;line-height:18px;"}