See https://gitlab.com/gitlab-com/support/support-ops/zendesk-macros/-/merge_requests/65 and https://gitlab.com/gitlab-com/support/support-ops/zendesk-macros/-/blob/52bdab1eb2950f44c8613e783bee4301762fd138/macros/active/Self-Managed::Omnibus-Log-Gathering.yaml
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