Commit 7013cfb3 authored by Amy Qualls's avatar Amy Qualls

Merge branch 'incident-list-documentation' into 'master'

Add incident docs

Closes #231535

See merge request gitlab-org/gitlab!37879
parents 732ee4e4 bd28d73c
......@@ -7,7 +7,38 @@ info: To determine the technical writer assigned to the Stage/Group associated w
# Incident management
GitLab offers solutions for handling incidents in your applications and services,
such as setting up Prometheus alerts, displaying metrics, and sending notifications.
such as [setting up Prometheus alerts](#configure-prometheus-alerts),
[displaying metrics](#embed-metrics-in-incidents-and-issues), and sending notifications.
While no configuration is required to use the [manual features](#create-an-incident-manually)
of incident management, both automation and [configuration](#configure-incidents-ultimate)
of incident management are only available in
[GitLab Ultimate and GitLab.com Gold](https://about.gitlab.com/pricing/).
For users with at least Developer [permissions](../../user/permissions.md), the
Incident Management list is available at **{cloud-gear}** **Operations > Incidents**
in your project's sidebar. The list contains the following metrics:
![Incident Management List](img/incident_list_13_3.png)
- **Incident** - The description of the incident, which attempts to capture the
most meaningful data.
- **Date created** - How long ago the incident was created. This field uses the
standard GitLab pattern of `X time ago`, but is supported by a granular date/time
tooltip depending on the user's locale.
- **Assignees** - The user assigned to the incident.
NOTE: **Note:**
Incidents share the [Issues API](../../user/project/issues/index.md).
## Create an incident manually
> [Moved](https://gitlab.com/gitlab-org/monitor/health/-/issues/24) to GitLab core in 13.3.
To create a Incident you can take any of the following actions:
- Navigate to **{cloud-gear}** **Operations > Incidents** and click **Create Incident**.
- Create a new issue using the `incident` template available when creating it.
- Create a new issue and assign the `incident` label to it.
## Configure incidents **(ULTIMATE)**
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