Commit 811c6a2a authored by Tim Poffenbarger's avatar Tim Poffenbarger Committed by Kati Paizee

Provide users potential reasons for errors with Jenkins Integration

parent 43a6b985
......@@ -179,6 +179,17 @@ to integrate GitLab and Jenkins.
## Troubleshooting
### Error during GitLab configuration - "Connection failed. Please check your settings"
If you get this error message while configuring GitLab, the following are possible causes:
- GitLab is unable to reach your Jenkins instance at the address. If your GitLab instance is self-managed, try pinging the
Jenkins instance at the domain provided on the GitLab instance.
- The Jenkins instance is at a local address and is not included in the
[GitLab installation's allowlist](../security/webhooks.md#allowlist-for-local-requests).
- The credentials for the Jenkins instance do not have sufficient access or are invalid.
- The **Enable authentication for ‘/project’ end-point checkbox** is not selected in your [Jenkin's plugin configuration](#configure-the-jenkins-server).
### Error in merge requests - "Could not connect to the CI server"
This integration relies on Jenkins reporting the build status back to GitLab via
......
Markdown is supported
0%
or
You are about to add 0 people to the discussion. Proceed with caution.
Finish editing this message first!
Please register or to comment