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Commit 92855ca8 authored by Suzanne Selhorn's avatar Suzanne Selhorn Committed by Amy Qualls
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Related to: https://gitlab.com/gitlab-org/gitlab/-/issues/324250
Related to: https://gitlab.com/gitlab-org/gitlab/-/issues/300312
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doc/integration/jira_development_panel.md
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info: To determine the technical writer assigned to the Stage/Group associated with this page, see https://about.gitlab.com/handbook/engineering/ux/technical-writing/#assignments
---
# GitLab Jira Development Panel integration **(FREE)**
# GitLab Jira Development panel integration **(FREE)**
> - [Moved](https://gitlab.com/gitlab-org/gitlab/-/issues/233149) to GitLab Free in 13.4.
The Jira Development Panel integration allows you to reference Jira issues in GitLab, displaying
The Jira Development panel integration allows you to reference Jira issues in GitLab, displaying
activity in the [Development panel](https://support.atlassian.com/jira-software-cloud/docs/view-development-information-for-an-issue/)
in the issue.
It complements the [GitLab Jira integration](../user/project/integrations/jira.md). You may choose
to configure both integrations to take advantage of both sets of features. See a
[feature comparison](../user/project/integrations/jira_integrations.md#feature-comparison).
Depending on your environment, you can enable this integration by either:
- Configuring [the Jira DVCS connector](#jira-dvcs-configuration).
- Using the [GitLab for Jira app](#gitlab-for-jira-app) in the Atlassian Marketplace.
See the [Configuration](#configuration) section for details.
[feature comparison](../user/project/integrations/jira_integrations.md).
## Features
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## Configuration
<i class="fa fa-youtube-play youtube" aria-hidden="true"></i>
For an overview, see [Agile Management - GitLab-Jira Development Panel Integration](https://www.youtube.com/watch?v=VjVTOmMl85M&feature=youtu.be).
If you're using:
- GitLab.com and Jira Cloud, we recommend you enable this integration by installing the
[GitLab for Jira app](#gitlab-for-jira-app) from the Atlassian Marketplace, which offers a real-time
sync between GitLab and Jira.
- Self-managed GitLab, self-managed Jira, or both, configure the integration using
[Jira's DVCS Connector](#jira-dvcs-configuration), which syncs data hourly.
For an overview of how to configure Jira Development panel integration, see [Agile Management - GitLab Jira Development panel integration](https://www.youtube.com/watch?v=VjVTOmMl85M&feature=youtu.be).
We recommend that a GitLab group maintainer or group owner, or instance administrator (in the case of
self-managed GitLab) set up the integration to simplify administration.
| If you use Jira on: | GitLab.com customers need: | GitLab self-managed customers need: |
|-|-|-|
| [Atlassian cloud](https://www.atlassian.com/cloud) | The [GitLab.com for Jira Cloud](https://marketplace.atlassian.com/apps/1221011/gitlab-com-for-jira-cloud?hosting=cloud&tab=overview) application installed from the [Atlassian Marketplace](https://marketplace.atlassian.com). This offers real-time sync between GitLab and Jira. | The [GitLab.com for Jira Cloud](https://marketplace.atlassian.com/apps/1221011/gitlab-com-for-jira-cloud?hosting=cloud&tab=overview), using a workaround process. See a [relevant issue](https://gitlab.com/gitlab-org/gitlab/-/issues/268278) for more information. |
| Your own server | The Jira DVCS (distributed version control system) connector. This syncs data hourly. | The Jira DVCS connector. |
### Jira DVCS configuration
If you're using GitLab.com and Jira Cloud, use the
......@@ -169,7 +159,7 @@ If there was an issue with SSL/TLS, this error message is generated.
TLS issues that arise from a private certificate authority or self-signed
certificate [are resolved on the GitLab server](https://docs.gitlab.com/omnibus/settings/ssl.html#other-certificate-authorities),
as GitLab is the TLS client.
- The Jira Development Panel integration requires Jira to connect to GitLab, which
- The Jira Development panel integration requires Jira to connect to GitLab, which
causes Jira to be the TLS client. If your GitLab server's certificate is not
issued by a public certificate authority, the Java Truststore on Jira's server
needs to have the appropriate certificate added to it (such as your organization's
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doc/user/project/integrations/jira_integrations.md
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# Jira integrations **(FREE)**
GitLab can be integrated with [Jira](https://www.atlassian.com/software/jira).
[Issues](../issues/index.md) are a tool for discussing ideas, and planning and tracking work.
However, your organization may already use Jira for these purposes, with extensive, established data
and business processes they rely on.
Although you can [migrate](../../../user/project/import/jira.md) your Jira issues and work
exclusively in GitLab, you can also continue to use Jira by using the GitLab Jira integrations.
## Integration types
There are two different Jira integrations that allow different types of cross-referencing between
GitLab activity and Jira issues, with additional features:
- [Jira integration](jira.md), built in to GitLab. In a given GitLab project, it can be configured
to connect to any Jira instance, either hosted by you or hosted in
[Atlassian cloud](https://www.atlassian.com/cloud).
- [Jira development panel integration](../../../integration/jira_development_panel.md). Connects all
GitLab projects under a specified group or personal namespace.
Jira development panel integration configuration depends on whether:
- You're using GitLab.com or a self-managed GitLab instance.
- You're using Jira on [Atlassian cloud](https://www.atlassian.com/cloud) or on your own server.
| You use Jira on: | For the Jira development panel integration, GitLab.com customers need: | For the Jira development panel integration, GitLab self-managed customers need: |
|:-------------------|:--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|:--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| Atlassian cloud | The [GitLab.com for Jira Cloud](https://marketplace.atlassian.com/apps/1221011/gitlab-com-for-jira-cloud?hosting=cloud&tab=overview) application installed from the [Atlassian Marketplace](https://marketplace.atlassian.com). | The [GitLab.com for Jira Cloud](https://marketplace.atlassian.com/apps/1221011/gitlab-com-for-jira-cloud?hosting=cloud&tab=overview), using a workaround process. See a [relevant issue](https://gitlab.com/gitlab-org/gitlab/-/issues/268278) for more information. |
| Your own server | The [Jira DVCS connector](../../../integration/jira_development_panel.md). | The [Jira DVCS connector](../../../integration/jira_development_panel.md). |
NOTE:
DVCS means distributed version control system.
## Feature comparison
The integration to use depends on the capabilities your require. You can install both at the same
time.
| Capability | Jira integration | Jira Development Panel integration |
|:----------------------------------------------------------------------------|:--------------------------------------------------------------------------------------------------------------------------------------------------------------|:-----------------------------------------------------------------------------------------------------------------------|
| Mention of Jira issue ID in GitLab is automatically linked to that issue | Yes | No |
| Mention of Jira issue ID in GitLab issue/MR is reflected in the Jira issue | Yes, as a Jira comment with the GitLab issue/MR title and a link back to it. Its first mention also adds the GitLab page to the Jira issue under "Web links". | Yes, in the issue's Development panel |
| Mention of Jira issue ID in GitLab commit message is reflected in the issue | Yes. The entire commit message is added to the Jira issue as a comment and under "Web links", each with a link back to the commit in GitLab. | Yes, in the issue's Development panel and optionally with a custom comment on the Jira issue using Jira Smart Commits. |
| Mention of Jira issue ID in GitLab branch names is reflected in Jira issue | No | Yes, in the issue's Development panel |
| Record Jira time tracking information against an issue | No | Yes. Time can be specified via Jira Smart Commits. |
| Transition or close a Jira issue with a Git commit or merge request | Yes. Only a single transition type, typically configured to close the issue by setting it to Done. | Yes. Transition to any state using Jira Smart Commits. |
| Display a list of Jira issues | Yes **(PREMIUM)** | No |
| Create a Jira issue from a vulnerability or finding **(ULTIMATE)** | Yes | No |
If your organization uses [Jira](https://www.atlassian.com/software/jira) issues,
you can [migrate](../../../user/project/import/jira.md) your issues from Jira and work
exclusively in GitLab.
However, if you'd like to continue to use Jira, you can integrate it with GitLab.
There are two ways to use GitLab with Jira:
- [Jira integration](jira.md). Connect a GitLab project
to a Jira instance. The Jira instance can be hosted by you or in [Atlassian cloud](https://www.atlassian.com/cloud).
- [Jira Development panel integration](../../../integration/jira_development_panel.md).
Connect all GitLab projects under a group or personal namespace.
The integration you choose depends on the capabilities you require.
You can also install both at the same time.
| Capability | Jira integration | Jira Development panel integration |
|-|-|-|
| Mention a Jira issue ID in GitLab and a link to the Jira issue is created. | Yes. | No. |
| Mention a Jira issue ID in GitLab and the Jira issue shows the GitLab issue or merge request. | Yes. A Jira comment with the GitLab issue or MR title links to GitLab. The first mention is also added to the Jira issue under **Web links**. | Yes, in the issue's Development panel. |
| Mention a Jira issue ID in a GitLab commit message and the Jira issue shows the commit message. | Yes. The entire commit message is displayed in the Jira issue as a comment and under **Web links**. Each message links back to the commit in GitLab. | Yes, in the issue's Development panel and optionally with a custom comment on the Jira issue using Jira Smart Commits. |
| Mention a Jira issue ID in a GitLab branch name and the Jira issue shows the branch name. | No. | Yes, in the issue's Development panel. |
| Add Jira time tracking to an issue. | No. | Yes. Time can be specified using Jira Smart Commits. |
| Use a Git commit or merge request to transition or close a Jira issue. | Yes. Only a single transition type, typically configured to close the issue by setting it to Done. | Yes. Transition to any state using Jira Smart Commits. |
| Display a list of Jira issues. | Yes. **(PREMIUM)** | No. |
| Create a Jira issue from a vulnerability or finding. **(ULTIMATE)** | Yes. | No. |
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