Commit 9820c842 authored by Jan Provaznik's avatar Jan Provaznik Committed by Marcin Sedlak-Jakubowski

Add a note about service desk mailbox

It's important to clarify that incoming_email and service_desk_email
mailboxes should be always separated.
parent 45cd55e2
......@@ -157,6 +157,12 @@ The `%{key}` part is used to find the project where the issue should be created.
You can set the project name suffix in your project's Service Desk settings.
It can contain only lowercase letters (`a-z`), numbers (`0-9`), or underscores (`_`).
NOTE:
The `service_desk_email` and `incoming_email` configurations should
always use separate mailboxes. This is important, because emails picked from
`service_desk_email` mailbox are processed by a different worker and it would
not recognize `incoming_email` emails.
You can add the following snippets to your configuration:
- Example for installations from source:
......
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