Fix missing operator token for support bot

app/assets/javascripts/filtered_search/filtered_search_manager.js

@@ -649,7 +649,10 @@ export default class FilteredSearchManager {
           hasFilteredSearch = true;
           const canEdit = this.canEdit && this.canEdit(key, sanitizedValue);
           const { uppercaseTokenName, capitalizeTokenValue } = match;
-          const operator = FilteredSearchVisualTokens.getOperatorToken(sanitizedValue);
+          const isSupportBot = keyParam === 'author_username' && value === 'support-bot';
+          const operator = isSupportBot
+            ? '='
+            : FilteredSearchVisualTokens.getOperatorToken(sanitizedValue);
           const sanitizedToken = FilteredSearchVisualTokens.getValueToken(sanitizedValue);
           FilteredSearchVisualTokens.addFilterVisualToken(
             key,

spec/features/issues/service_desk_spec.rb

@@ -152,6 +152,14 @@ RSpec.describe 'Service Desk Issue Tracker', :js do
             find('.input-token .filtered-search').native.send_key(:backspace)
             expect(page).to have_selector('.js-visual-token', count: 1)
           end
+
+          it 'support bot author token has been properly added' do
+            within('.filtered-search-token') do
+              expect(page).to have_selector('.name', count: 1, visible: false)
+              expect(page).to have_selector('.operator', count: 1, visible: false)
+              expect(page).to have_selector('.value-container', count: 1, visible: false)
+            end
+          end
         end
       end
     end