Commit b1b2d07d authored by Jérome Perrin's avatar Jérome Perrin

crm: interaction to set source to the user who open a SR

parent 8473e65c
from Products.ERP5Type.tests.ERP5TypeTestCase import ERP5TypeTestCase
class TestSupportRequestnterractions(ERP5TypeTestCase):
def createPersonUser(self, roles=()):
person = self.portal.person_module.newContent(
portal_type='Person',)
person.newContent(
portal_type='Assignment').open()
login = person.newContent(
portal_type='ERP5 Login',
reference=self.newPassword(),
password=self.newPassword())
for _ in range(5): # try to get a non-used login
if login.checkConsistency():
login.setReference(self.newPassword())
login.validate()
person.validate()
self.tic()
for role in roles:
self.portal.acl_users.zodb_roles.assignRoleToPrincipal(
role, person.getUserId())
return person
def test_SupportRequest_setSource_on_open(self):
"""The user opening a support request will automatically be set as
"Operation Manager" on the support request.
"""
support_request = self.portal.support_request_module.newContent(
portal_type='Support Request',
title=self.id())
support_request.submit()
self.tic()
self.assertIsNone(support_request.getSource())
person = self.createPersonUser(('Assignor', ))
self.login(person.getUserId())
self.portal.portal_workflow.doActionFor(
support_request,
'validate_action')
self.assertEqual(person, support_request.getSourceValue())
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<global name="Test Component" module="erp5.portal_type"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>_recorded_property_dict</string> </key>
<value>
<persistent> <string encoding="base64">AAAAAAAAAAI=</string> </persistent>
</value>
</item>
<item>
<key> <string>default_reference</string> </key>
<value> <string>testCRMSupportRequest</string> </value>
</item>
<item>
<key> <string>description</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>test.erp5.testCRMSupportRequest</string> </value>
</item>
<item>
<key> <string>portal_type</string> </key>
<value> <string>Test Component</string> </value>
</item>
<item>
<key> <string>sid</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>text_content_error_message</string> </key>
<value>
<tuple/>
</value>
</item>
<item>
<key> <string>text_content_warning_message</string> </key>
<value>
<tuple/>
</value>
</item>
<item>
<key> <string>version</string> </key>
<value> <string>erp5</string> </value>
</item>
<item>
<key> <string>workflow_history</string> </key>
<value>
<persistent> <string encoding="base64">AAAAAAAAAAM=</string> </persistent>
</value>
</item>
</dictionary>
</pickle>
</record>
<record id="2" aka="AAAAAAAAAAI=">
<pickle>
<global name="PersistentMapping" module="Persistence.mapping"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>data</string> </key>
<value>
<dictionary/>
</value>
</item>
</dictionary>
</pickle>
</record>
<record id="3" aka="AAAAAAAAAAM=">
<pickle>
<global name="PersistentMapping" module="Persistence.mapping"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>data</string> </key>
<value>
<dictionary>
<item>
<key> <string>component_validation_workflow</string> </key>
<value>
<persistent> <string encoding="base64">AAAAAAAAAAQ=</string> </persistent>
</value>
</item>
</dictionary>
</value>
</item>
</dictionary>
</pickle>
</record>
<record id="4" aka="AAAAAAAAAAQ=">
<pickle>
<global name="WorkflowHistoryList" module="Products.ERP5Type.patches.WorkflowTool"/>
</pickle>
<pickle>
<tuple>
<none/>
<list>
<dictionary>
<item>
<key> <string>action</string> </key>
<value> <string>validate</string> </value>
</item>
<item>
<key> <string>validation_state</string> </key>
<value> <string>validated</string> </value>
</item>
</dictionary>
</list>
</tuple>
</pickle>
</record>
</ZopeData>
...@@ -20,7 +20,7 @@ ...@@ -20,7 +20,7 @@
</item> </item>
<item> <item>
<key> <string>description</string> </key> <key> <string>description</string> </key>
<value> <string>Update local roles when changing the related persons / organisations.</string> </value> <value> <string>Interactions on tickets</string> </value>
</item> </item>
<item> <item>
<key> <string>groups</string> </key> <key> <string>groups</string> </key>
......
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<global name="InteractionDefinition" module="Products.ERP5.Interaction"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>actbox_category</string> </key>
<value> <string>workflow</string> </value>
</item>
<item>
<key> <string>actbox_name</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>actbox_url</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>activate_script_name</string> </key>
<value>
<tuple/>
</value>
</item>
<item>
<key> <string>after_script_name</string> </key>
<value>
<list>
<string>SupportRequest_setSource</string>
</list>
</value>
</item>
<item>
<key> <string>before_commit_script_name</string> </key>
<value>
<tuple/>
</value>
</item>
<item>
<key> <string>description</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>guard</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>SupportRequest_setSource</string> </value>
</item>
<item>
<key> <string>method_id</string> </key>
<value>
<list>
<string>validate</string>
</list>
</value>
</item>
<item>
<key> <string>once_per_transaction</string> </key>
<value> <int>0</int> </value>
</item>
<item>
<key> <string>portal_type_filter</string> </key>
<value>
<list>
<string>Support Request</string>
</list>
</value>
</item>
<item>
<key> <string>portal_type_group_filter</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>script_name</string> </key>
<value>
<tuple/>
</value>
</item>
<item>
<key> <string>temporary_document_disallowed</string> </key>
<value> <int>0</int> </value>
</item>
<item>
<key> <string>title</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>trigger_type</string> </key>
<value> <int>2</int> </value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
"""User opening the support request will be set a source.
"""
support_request = sci['object']
portal = support_request.getPortalObject()
user = portal.portal_membership.getAuthenticatedMember().getUserValue()
if user is not None and not support_request.getSource():
support_request.setSourceValue(user)
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<global name="PythonScript" module="Products.PythonScripts.PythonScript"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>Script_magic</string> </key>
<value> <int>3</int> </value>
</item>
<item>
<key> <string>_bind_names</string> </key>
<value>
<object>
<klass>
<global name="NameAssignments" module="Shared.DC.Scripts.Bindings"/>
</klass>
<tuple/>
<state>
<dictionary>
<item>
<key> <string>_asgns</string> </key>
<value>
<dictionary>
<item>
<key> <string>name_container</string> </key>
<value> <string>container</string> </value>
</item>
<item>
<key> <string>name_context</string> </key>
<value> <string>context</string> </value>
</item>
<item>
<key> <string>name_m_self</string> </key>
<value> <string>script</string> </value>
</item>
<item>
<key> <string>name_subpath</string> </key>
<value> <string>traverse_subpath</string> </value>
</item>
</dictionary>
</value>
</item>
</dictionary>
</state>
</object>
</value>
</item>
<item>
<key> <string>_params</string> </key>
<value> <string>sci</string> </value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>SupportRequest_setSource</string> </value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
test.erp5.testCRMSupportRequest
\ No newline at end of file
erp5_full_text_mroonga_catalog
\ No newline at end of file
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